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Rated 5 out of 5 stars

Did an outstanding job of installation. A section of the cable had to be run underground. Didn’t charge a fortune to sort it. Did a neat job of hiding the cable, and re laid and pointed flagged area p... See more

Rated 1 out of 5 stars

0 reviews for those ev supermarket Scammers take your money no jobs has been done 1 year now

Rated 1 out of 5 stars

Do not use this company they are fraud. Took my money for expensive charger which I opted for.Delayed installation with no communication.settled me with a cheaper charger and now I have written sever... See more

Rated 5 out of 5 stars

Being new to the world of EV’s, the thought of buying the right charger for my new car was daunting. The team at EV supermarket made it very easy, gave me lots of useful information on the charge poin... See more

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2.8

Average

TrustScore 3 out of 5

39 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Customer centred approach

Very friendly staff who arrived promptly and kept me updated with their progress throughout the charger being fitted and were able to accommodate my needs. Would not think twice about using them again!!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Fab service

Fab service, super friendly staff and excellent customer service. Highly recommend.

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just had my EV charger installed at home. EV Supermarket were brilliant from start to finish, the communication was excellent and the engineer was friendly and very helpful. Would definitely recommend to anyone thinking of purchasing one! Thanks guys!

September 16, 2020
Unprompted review
Rated 5 out of 5 stars

Super job.

Booking in was simple and the engineer himself did a superb job on the day adhering to my very picky needs. Very helpful and friendly staff made the whole procees effortless. Thanks again.

September 16, 2020
Unprompted review
Rated 4 out of 5 stars

Pleased customer

Very pleased with the whole service.
Had an EV charger installed at home and EV Supermarket took care of everything from start to finish. The form to complete was quite lengthy and required lots of photos but other than that it was a simple process.
Booked me in quite quickly too.
Would recommend

September 8, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for your review, we are glad you would recommend us!

Regards,
The EV Supermarket Team

Rated 1 out of 5 stars

No contact

I filled in the online form to get a charger put on my home which was easy. However, 2 weeks on I still haven't had the call back to arrange an appointment or make a payment. Disappointing as could have been an easy transaction for them.

September 8, 2020
Unprompted review
Rated 5 out of 5 stars

Zappi EV Charger

Great service from the point I filled the form in on the website, fantastic communication, daily texts and emails reminding me of my appointment, I went for the Zappi because it works with solar panals, Joe the engineer did a great job, it's only been in a day but everything's looking good so far. It did't come with any instructions but they are easily available online.

August 28, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience and we will pass your thanks onto the engineer.

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Excellent install!

Excellent install!! Fantastic customer service from the moment I bought online, through to the installation. Would definitely recommend to anyone!

August 26, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience and would recommend us.

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Great service

Great service, friendly people...highly recommended

August 25, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience and would recommend us.

Thanks,
The EV Supermarket Team

Rated 1 out of 5 stars

Very disjointed approach to customers

Very disjointed approach to customers. I needed to chance them all the time. After sales services seen poor as they are not a one stop shop.

August 22, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for taking the time to review our services, I can only apologise that your experience with EV Supermarket has not been satisfactory. We are looking into the further and if you need any more assistance please contact us at sales@evsupermarkey.co.uk.

Once again please accept our apologies.

Kind regards
The EV Supermarket Team

Rated 5 out of 5 stars

Installation faultless / Comms variable

Installation was faultless, despite being postponed due to COVID scare. Thanks to Toby for friendly service.

My only issue is that I ordered a charging cable from the website, and was told on the phone that the installation engineer would bring it out with him. This didn’t happen, and the engineer was confused as this would not be usual practice. There are definitely some issues with accurate communication from the team. I still don’t have a charging cable

August 21, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience and we will inform Toby of his friendly service.

Thanks,
The EV Supermarket Team

Rated 4 out of 5 stars

The service was efficient

The service was efficient, quick and the personnel very helpful.

August 20, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience.

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Great experience

Great experience. Would say I am quite particular but Ricky the installer was accommodating & mindful as we had to change & adapt once install took place.

August 17, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello,

Thank you for leaving feedback about our service, we are glad you had a great experience and we will inform Ricky of his accommodating service.

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Excellent service.

August 14, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hello

Thank you for leaving feedback about our service, we are glad you experienced excellent service!

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Seamless and professional

Being new to the world of EV’s, the thought of buying the right charger for my new car was daunting. The team at EV supermarket made it very easy, gave me lots of useful information on the charge points and paired me up with a Project EV Pro Earth at a ridiculously good price. The survey tool was also super helpful to provide all the required information. Installation day was so seamless, the engineers work (Ricky) was impeccable, very professional even cleaning up after himself. All in all very pleased with the service start to finish. Would recommend 100%. Michael Taylor

July 30, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hi Michael,

Thank you for leaving feedback about our service, we are glad you had a great experience!

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Excellent communication with staff

Excellent communication with staff, got me booked in near enough straight away and the charge point is perfect!

July 24, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hi,

Thanks for the feedback! Glad you enjoyed your experience with EV Supermarket.

The EV Supermarket Team

Rated 5 out of 5 stars

Great experience from the get go

Great experience from the get go, the staff are very professional and offered a personal service and able to arrange my installation efficiently.

July 24, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hi Roger,

Thank you for leaving feedback about our service, we are glad you had a great experience!

Thanks,
The EV Supermarket Team

Rated 5 out of 5 stars

Excellent service

July 21, 2020
Unprompted review
evsupermarket.co.uk logo

Reply from evsupermarket.co.uk

Hi Lindsay,

Thanks for leaving a great review and we are glad you enjoyed your experience with us!

The EV Supermarket Team

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