Ewbanks  Reviews 

69
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

36% fees on top of hammer price is a ridiculous rip off. They won’t post anything via Royal Mail either no matter how small, just to heap on more expenses on the buyer. Everything I seen sold here i... See more

Company replied

Rated 1 out of 5 stars

Quote on the website for packing says packing “for a small fee” having bought I was then quoted 24.00 for posting an unframed football shirt which I could send by Royal Mail tracked for less than a fi... See more

Company replied

Rated 5 out of 5 stars

Ewbanks once again have been so kind in selling some items for our charity, Your Sanctuary in the Vintage clothing sale. They don't charge us any fees to do so, and this is greatly appreciated. A big... See more

Rated 5 out of 5 stars

As a first time seller, James was excellent, very helpful and very knowledgeable both about the process and the products. I was kept appraised at all stages and am delighted with the result on auctio... See more

Company details

  1. Auction House

Written by the company

Ewbank's are the Premier International Antiques and Fine Art Valuers and Auctioneers in Surrey, South London, Hampshire and the South East region, holding quarterly Fine Auctions; and regular specialist sales of Jewellery, Silver, Clocks, Watches and Instruments, Fine Art, Ceramics, Antique Furniture and Works of Art. We also hold specialist auctions throughout the year, including Entertainment and Memorabilia, 20th Century Art and Design, Asian Art, Militaria, Garden and Architectural, Textiles, Fine Wine and others. Ewbank's also hold monthly Antique and Collectors' auctions. As Surrey's leading independent auctioneers we pride ourselves on being a family firm providing the best service, knowledge and expertise.


Contact info

3.3

Average

TrustScore 3.5 out of 5

69 reviews

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3.3

All reviews

(69)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

First class all round!

Have nothing but praise for the complete service given. Had sold through Ewabanks in the past and service was fantastic. 2nd time purchasing with shipping of items Cannot fault the packing of my items! All wrapped with care and sensibly boxed via weight. Will always recommend their services- Brilliant!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Roy and Andrew drove from London to assess my items. They are very knowledgeable and were very helpful and honest right from the start. They were both a pleasure to deal with and I look forward to dealing with them both in the coming months, a real credit to their business.

March 14, 2023
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Sean, we look forward to helping you further

Rated 5 out of 5 stars

Top Shipping

Top Shipping! The books that I purchased could not possibly have been packed more carefully. It's nice to know that this is one auction whose in-house shipping is flawless. I won't hesitate to bid again knowing that such a great service is available. Many thanks, shipping dept.

February 24, 2023
Unprompted review
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Reply from Ewbanks

Thank you for your kind words

Rated 5 out of 5 stars

One of the best

The staff were professional and helpful and the sale went well. A good experience all in all - the live stream was a lot of fun.

January 26, 2023
Unprompted review
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Reply from Ewbanks

Thank you, we look forward to seeing you again soon

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, friendly and informative. Had some pokemon cards and video games to sell and dealt with Roy in the collectable card and video game department. He came round for a valuation and took me through a thorough and easy to understand valuation of what I had and very helpfully outlined my options so I could make an informed decision on what to do next. Overall very informative and helpful, would recommend.

March 2, 2023
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Nick

Rated 5 out of 5 stars

Very efficient

I recently purchased 2 items at your fashion auction .Although this was organised from Australia there was no problem and my bids were easily obtained . The items were beautifully packed and arrived at my front door in perfect condition .I would not hesitate to advise potential customers to use your organisation .
David Rosenthal Melbourne , Australia .

January 9, 2023
Unprompted review
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Reply from Ewbanks

Thank you for your kind words David

Rated 5 out of 5 stars

Great packaging service

I’m a movie poster collector and whenever I win an auction, I know that my item is in safe and reliable hands with the packaging team at Ewbank’s. Every lot has been packaged with great care and quality materials to ensure safe delivery. Highly recommended!

February 15, 2023
Unprompted review
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Reply from Ewbanks

Thank you very much for your kind words Craig

Rated 5 out of 5 stars

Ewbank's were fantastic with selling my…

Ewbank's were fantastic with selling my late parents furniture and ceramic art collections, also my mother's jewellery. More recently, I decided to sell my extensive vinyl collection and I was very pleased with the amount it received so I highly recommend them:)

January 26, 2023
Unprompted review
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Reply from Ewbanks

Thank you very much for your kind words Dylan

Rated 5 out of 5 stars

Excellent packing

I'm leaving a review of Ewbanks' shipping department because they're extremely careful even with inexpensive items and their pricing is more than fair. It's great to be able to buy something at auction and not to have to worry about what state it might arrive in.

January 31, 2023
Unprompted review
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Reply from Ewbanks

Thank you very much for your kind words Paul

Rated 5 out of 5 stars

Vintage Film Posters Sale

Thank you to Eubanks for a great service in selling my film posters Alistair was most helpful and it was a smoothe and trouble free process

December 19, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Kevin

Rated 5 out of 5 stars

Courteous, Knowledgeable and Professional.

I have sold a few high-value items with Ewbanks over the years and have never had a bad experience. Their rates are very reasonable. I usually deal with Alastair in person, but get regular email updates from the rest of the team, which are greatly appreciated. I find them courteous, knowledgeable and professional. I will continue to use their services for future transactions.

November 11, 2022
Unprompted review
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Reply from Ewbanks

Thank you very much for your kind words Ian

Rated 5 out of 5 stars

Roy & Andrew are fantastic

Roy, Andrew & the team are absolutely fantastic. I buy and sell through Ewbanks and have had excellent experiences on both fronts. Helpful, great communication and have nothing but good things to say. Shame about some of the negative comments from other users as they have no basis in reality.

November 23, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Tim

Rated 5 out of 5 stars

First class service from start to finish

Having used Ewbanks for the first time they were fantastic. Alastair McCrea was first class. From the moment I met with him for the valuation appointment he was knowledgeable, professional and friendly. I would definitely recommend and will use there services again when we need to sell more items.

November 11, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Andrew

Rated 5 out of 5 stars

I have sold numerous items with Ewbanks…

I have sold numerous items with Ewbanks and have always found them to be professional, respectful and very knowledgeable. I would particularly like to mention Alistair McCrea who is fantastic nothing is too much trouble for him and he is always quick to respond to any questions or queries. I would have no hesitation in recommending Ewbanks.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

A + Auction House

I have worked with Ewbanks Auctions on several occasions now, selling movie posters and related memorabilia. Each time, I have found their staff (special call out to Alastair McCrea) to be trustworthy, professional and willing to help. Assigning items for sale has consistently been made very easy and post auction payments have always been received on time. Everything about the experience, from beginning to end, has been a pleasure.

I look forward to working with them again.

November 4, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words.

Rated 5 out of 5 stars

Highly recommend!

Strong expertise in a broad range of areas, good customer service, great range of diverse sales which are very accessible. Highly recommmend to first time buyers/sellers and seasoned collectors alike!

November 5, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words

Rated 5 out of 5 stars

The Phil Eason Puppet Collection Sale

It was a pleasure to work with Alastair and team on the specialist sale of Phil’s personal work and effects . There were over 100 lots , representing a life’s work so very personal and ultimately attracting a niche market . Ewbanks handled the event with professionalism and integrity , always open to advice and collaboration - the in-house team showcased and photographed Phil’s work beautifully - just as he would have wanted . The sale far exceeded expectations and the hammer prices often doubled the reserves . All lots were sold - many of the unique pieces are now in the hands of new custodians who will look after his legacy and celebrate his memory and long career in film . That ultimately was the one of our main goals .. and it was 100 percent achieved .
Darryl Worbey
Darryl Worbey Studio

September 9, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words Darryl. The sale was an absolute pleasure to work on. We hope to see you again soon.

Rated 5 out of 5 stars

Multiple successful dealings

I have had several dealings with Ewbanks, both buying AND selling across a few Departments. I have always found the staff easy to get on with, helpful and professional. They have given me lots of guidance and been very supportive ensuring that the items I bought and sold were successful. I will continue to use Ewbanks for all future Auctions and highly recommend them.

September 21, 2022
Unprompted review
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Reply from Ewbanks

Thank you for your kind words

Rated 1 out of 5 stars

Very Poor Customer Service.

Poor customer service.
I buy and sell autographs and was interested in some autograph books.
Ewbanks have several autograph books for sale and I asked them to send me more images.
They replied that they were too busy to send more images !! The auction is in 8 days time !!
Hands up anybody who buys something without seeing what there buying ?
It takes 15-20 minutes to take some photo's and send them to a potential buyer.
It's not asking a lot.
Some auction houses send lots of photo's so as they can get the maximum amount for there vendors.
Sadly...Ewbanks is not one of them.
They said they didn't have the time or staff to send me more images.
If that's right, maybe you need to close your auction and find another job.
I will never buy anything from them or ask for more images again

November 3, 2022
Unprompted review
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Reply from Ewbanks

Sorry to hear of your dissatisfaction. We do provide hundreds of additional images for customers for every sale. In this case these are large lots with many autographs. We are providing a video to assist all potential buyers on this lot which will be sent to you directly. This way all information will be visible. Thank you

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