EweMove Sales & Lettings Reviews 20,466

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making the entire process straightforward and pleasant. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, often exceeding expectations. Reviewers are particularly impressed with the quick response times and the continuous support received from customer service. However, some customers also noted issues with contact, mentioning difficulties in reaching the appropriate agent or receiving timely call-backs from branch offices. A few other people also felt that communication was occasionally poor, requiring repeated requests for updates and feedback.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting proactive communication,... See more

Response time

Users describe positive interactions with response times. Many customers praise the promptness and efficiency... See more

Customer communications

Reviewers highlight ambiguous aspects of contact. While some customers praise constant communication, daily... See more

Based on these reviews

Rated 5 out of 5 stars

Olly from EweMove Brighouse was a breath of fresh air when it came to selling my dad’s house. From the start to completion he was enthusiastic, informative, always positive & cheerful. His marketing,... See more

Rated 5 out of 5 stars

I contacted Ewemove to ‘test’ the waters after checking out 2 local agents. Tom ( based in Barnstaple Devon) .. was lovely & had a fresh energy about him. Got back to me promptly listened carefu... See more

Rated 5 out of 5 stars

Our dealings with Howard, Aiden, and Abigail from the Leeds EWE team were remarkably quick in aiding the sale of our house. They answered all our questions promptly and offered consistent support duri... See more

Rated 5 out of 5 stars

Can't speak highly enough of Pete and Ben at the South Molton Office. Helped my mum move with a kind , considerate and very professional approach. They went above and beyond what was expected , alway... See more

Rated 4 out of 5 stars

After a very long and drawn out house move, due to being in quite a long chain, we finally got to move in just before the festive break. Without Diane's tenacity and chasing of solicitors up and down... See more

Rated 5 out of 5 stars

After a really poor experience with a previous agent, Ewe Move came recommended. I was really impressed with the advice. Their reports on how your property is performing are excellent and detailed (an... See more

Rated 5 out of 5 stars

If you are thinking of putting your house up for sale, please do not hesitate to use Ewemove at the Pantiles, Bexleyheath. I can honestly say the level of expertise, friendliness and a smooth transit... See more

Rated 5 out of 5 stars

We set out to sell our house enthusiastically believing we had a lovely home to sell. Sadly we were met by negative experiences on valuation by other local agents who seemed to place business needs... See more

Rated 5 out of 5 stars

Excellant professional service from Diane, Courtney, Holly, James and the rest of the team at Attenborough/long eaton office. Received daily updates via WhatsApp/emails/phone calls. Constantly chasi... See more

Rated 5 out of 5 stars

Ewemove Litteborough &Todmorden ,I have dealt with many Estate agents and I must say Mark has been the very best. He is excellent and very professional . He gives 100% and left no stone unturned when... See more

Rated 5 out of 5 stars

Can highly recommend Ewemove. Katie was fantastic throughout — friendly, professional, and genuinely invested and dedicated in to finding us our family home. A big thank you as well to Chloe for pus... See more

Rated 5 out of 5 stars

We had a great experience. Emily was a fantastic estate agent. The best we’ve ever dealt with. She was so lovely and stayed in regular contact throughout, always ensuring we were updated and making su... See more

Rated 5 out of 5 stars

From the first contact, all the way through to completion David was brilliant. Constant feedback and response to questions and when it looked like the chain was in danger of collapsing he spent hours... See more

Rated 5 out of 5 stars

As soon as we met Lisa we referred to her as "Lovely Lisa" thereafter. There has never been a single day that Lisa was unable to reply if we had a query and all visits to the property we are buying w... See more

Rated 5 out of 5 stars

The team from Ewe Move were the agents who sold us the house we have just moved into, so we were not their customers, nevertheless from all the moves we have made in our lifetime Alex, Darcie and team... See more

Rated 5 out of 5 stars

We bought our house through EweMove and we can’t fault them. From showing us around the property a few times, to putting in our offer they was amazing. Jane’s customer service was second to none, she... See more

Rated 2 out of 5 stars

They have a call centre with some lovely people - which is the reason for the 2 stars - they're great. The letting agent appears to have an assistant who was slow to respond anyway but it seems imposs... See more

Rated 5 out of 5 stars

We used EweMove again for the sale of our property. We bought the property 7 years ago and remembered the extra mile they went through for us then. We have not been disappointed with this decision. Ho... See more

Rated 5 out of 5 stars

Josh was available out of hours and weekends to assist us with buying our first property. He was responsive and we never waited more than an hour for a WhatsApp messaged to be answered. He would regul... See more

Rated 1 out of 5 stars

It was an awful experience dealing with this company. The key was returned a week before the contract end date, and the final inspection was carried out. I was expecting my deposit back, but it’s been... See more

Rated 5 out of 5 stars

EweMove Whitchurch and Nantwich were brilliant during the purchase of my house, especially Emily Dimelow. I was kept in the loop at all times; Emily works incredibly hard to keep things on track. Emi... See more

Rated 5 out of 5 stars

Oz a wonderful person to work with would recommend him to anyone he treats you like your family gives loads of advice on the property. Make sure all the paperwork and everything is sorted. Very profes... See more

Rated 5 out of 5 stars

Joe from Liverpool branch was absolutely amazing, I ended up finding a property with a different estate agent but can not sing his praises enough. Very professional and great communication, was... See more

Rated 5 out of 5 stars

We sold our house in Wellesbourne with Stuart Smith at EweMove and would wholeheartedly recommend him. He made us feel like we were his No.1 priority at all times. He was in constant contact to keep u... See more

Rated 5 out of 5 stars

From beginning to end, Lisa from EweMove has been an absolute pleasure to deal with. She has tirelessly liaised between vendor and buyer, always keeping us updated of any developments and has been on... See more

Rated 5 out of 5 stars

Ewemove were great. Lisa Pursglove always answered e mails promptly, and read the meters etc on completion as requested. As we were selling a property that had been rented, they also helped sort out... See more

Rated 5 out of 5 stars

Extremely helpful and professional. Always keeping me informed and in the loop. He gave me confidence in the process and gave me excellent advice which ment my property was marketed well and ultimat... See more

Rated 1 out of 5 stars

⭐ 1 Star Review – Totally Unprofessional and Misleading Agency I am extremely disappointed with the way this agency operates. My cousin and I tried for several days to contact them about a p... See more

Rated 5 out of 5 stars

Would highly recommend! Yvonne Ray couldn’t have been more helpful ensuring a very quick and smooth property purchase offering a much more personal service. Nothing was too much trouble and she was... See more

Rated 1 out of 5 stars

Just had the misfortune of coming across one of the rudest and most aggressive people ever with this company

Rated 5 out of 5 stars

I cannot recommend Ewe Move enough! I love the way the company work, that you have one point of contact throughout the sale. We were lucky enough to have Chloe, who was incredibly experienced and... See more

Rated 1 out of 5 stars

Ive been trying to book a viewing of a property at 40 Worksop road Aston Sheffield via Ewemove at the Dinnington so called branch!! They don't get back to you because they are a franchise or clo... See more

Rated 5 out of 5 stars

Review for EweMove Chilterns. Had a great experience with Rachel and Julian who worked to a very high standard on my sale. Great communication throughout the sale via what’s app and had an offer over... See more

Rated 5 out of 5 stars

Outstanding from start to finish and the communication was second to none. The photographs and sale particulars were amazing, we were kept up to date almost daily with the viewings, subsequent feedbac... See more

Rated 5 out of 5 stars

We bought our bungalow through Ewemove. Ben and Pete are really nice guys and they both went above and beyond to push things through. The communication was fantastic and we were kept up to date every... See more

Rated 5 out of 5 stars

Dean from shepton mallet and Sherborne branch, was so quick and very helpful in giving us a valuation for our remortgage. He came out next day and then had our valuation via email the next day. Than... See more

Rated 5 out of 5 stars

Matt from Shrewsbury area was fantastic today, straight talking knowledge & helpful. I’m glad to have someone who speaks my language, look forward to working with him in the future & finding our new h... See more

Rated 5 out of 5 stars

We recently purchased a property through EweMove, and Dan Stevens (Cambourne) was outstanding throughout the process. He provided timely updates, answered all our questions, and actively followed up o... See more

Rated 5 out of 5 stars

I recently had my house valued by Alistair (Bromley and Chislehurst) and he was really professional, knowledgeable and helpful. He was happy to fit in with my schedule and gave some really helpful adv... See more

Rated 1 out of 5 stars

Absolutely appalling experience with this letting agency. After more than two years as a tenant — always paying on time — the moment I gave my 30-day notice, they turned into a brick wall. My... See more

Rated 5 out of 5 stars

Dan from Ewemove Cambridge West did a fantastic job selling my parents property. He kept us informed throughout and seemed to keep momentum going by checking with the buyers solicitors how things were... See more

Rated 1 out of 5 stars

Ewe move are very slow to Remove a listing when they lost out on a dual agent sale.This will only encourage guzumping !

Rated 5 out of 5 stars

Had a good experience with Jo who dealt with my dad’s probate . Sold the property quick and sale went through without any problems . Would recommend ewemove to anyone thinking of selling or buying

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review for EweMove Estate Agents I recently bought my new home through EweMove and couldn’t be happier with the experience. The team were incredibly helpful, professional, and frie... See more

Rated 5 out of 5 stars

I was recommended Ewemove from my partner and I'm glad I listened. Working with them was stress free. They made the sale of my house so much easier than I could have expected. They were organised, kne... See more

Rated 5 out of 5 stars

We rented with Ewemove for just over 2 years and our representative, Mark (Aberdeen), was amazing throughout. He was always quick to respond to any queries we had while being professional and ex... See more

Rated 5 out of 5 stars

Thank you so much to Karen and all the team at EweMove York their service has been outstanding helping me to move into a rented house following a very difficult time. I appreciate all your kind hel... See more

Rated 5 out of 5 stars

Well, well, how brilliant are the EweMove team in Bexleyheath?! We had instructed 3 previous agents to market our house and, after initial contact, viewings (and communication) became less and less, w... See more

Rated 5 out of 5 stars

Ewemove Dronfield and Balborough. Phil was great. Good communication. Good advice about which offer to take. No charges up front. Managed viewings at our convenience. Would thoroughly recommend... See more

Rated 5 out of 5 stars

I had a great experience working with Matt on the purchase of a property. Always quick to respond and got things moving quickly. I also appreciated his advice when I was struggled with the estate agen... See more

Rated 1 out of 5 stars

Not impressed at all. I've been messaging them for weeks about a property they have advertised for sale and no-one has bothered to respond. Can't say I'd ever consider using them if I had a proper... See more

Rated 5 out of 5 stars

From the get go they were amazingly helpful. So kind and friendly. Always kept us up to date, they couldn't be more helpful. Although we ended up not selling due to the changing in the world. They wer... See more

Rated 1 out of 5 stars

Extremely poor communication. We repeatedly had to ask for updates and feedback. As time went on, engagement worsened. Once signed to an alternative Sales and Lettings agent, we appreciated how poor t... See more

Rated 1 out of 5 stars

I put my 4 bed thatched cottage in Devon on the market with ewemove in early June 25. I had some feedback on numbers of on -line views but had no in person viewings at all. It remained this way till S... See more

Rated 5 out of 5 stars

Diligent, professional, courteous - used Ben’s team to sell my first home then to rent out again a few years later. Would definitely recommend.

Rated 5 out of 5 stars

A huge thank you to Donna at EweMove Coggeshall & Braintree who helped me buy my first home just in time for Christmas! Donna was very professional, friendly and always responded quickly, I would abso... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

About EweMove Sales & Lettings

Written by the company

EweMove is rated Excellent on Trustpilot and we're delighted to have been awarded the Best National Agent for Sales and Lettings in The Best Estate Agent Guide 2023.

Our network of UK-wide franchisees deliver extraordinarily high levels of customer service as they own and run their own businesses locally under the EweMove brand.

Call us 24/7 on 03333 44 11 99 or visit EweMove.com to find out more.

Get Your FREE Instant Online Valuation

Will you be surprised to find out what your home is worth in under 2 minutes? Click Here to find out!

Book Your FREE In-Home Valuation

Join the thousands of homeowners and landlords who've successfully sold or let their home with EweMove Click Here to book your appointment now!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Joshua was excellent from the moment we…

Joshua was excellent from the moment we arrived. Even though the property we viewed wasn’t the right fit for us, his professionalism, honesty, and genuine effort made a real impression. He listened, understood what we needed, and showed real skill throughout the process.

A standout member of the Telford branch — highly recommended.

February 17, 2026
Unprompted review
Rated 2 out of 5 stars

Agent slow and unreachable

They have a call centre with some lovely people - which is the reason for the 2 stars - they're great. The letting agent appears to have an assistant who was slow to respond anyway but it seems impossible to connect to the agent himself. I appreciate it's a big company but I decided not to pursue a house let with them because I don't want the headache going forward.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional. Went to great lengths to explain the selling process. Very friendly and reassuring. Had a great experience.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I purchased a house through EweMove and the service was 5*. Debi kept my updated every step of the way, got answers to any enquiries I had. I would certainly recommend them for selling or buying. Excellent customer service.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Initial Valuation Appointment with Ashby De La Zouch team

We had Lewis and Catherine visit today for an initial valuation. They were both very approachable and friendly both before, and during the appointment. I had extensive questions and they were able to answer them all. It was clear from their presentation of comparison properties that they had clearly done their homework, but also they acknowledged there is a couple of things that make our home fairly unique, and therefore they factored these into our valuation.

They gave us plenty of time to discuss our questions and we didn't feel rushed. Catherine also followed up very swiftly afterwards with some further information by email. I have no doubt that I could feel confident in instructing Lewis and Catherine when we are ready to make that decision. Thank you both. We really appreciated your time and thoughtfulness of approach.

Chris and Leigh

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a property with…

I recently purchased a property with the support of Lisa, and I couldn’t be happier with the experience. From start to finish, Lisa was completely on the ball and made sure everything ran smoothly. Her knowledge of the property was excellent, and her kindness and attention to detail really made the whole process feel effortless. I felt fully supported throughout and truly appreciated her proactive approach. I would highly recommend Lisa to anyone looking for a professional, caring, and highly capable estate agent.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The best of the best

The best of the best - Sam and Pete at EweMove Sale truly leave every other agent in the dust. Seamless sale and purchase. Wouldn’t hesitate to recommend to anybody!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Dean from shepton mallet and Sherborne…

Dean from shepton mallet and Sherborne branch, was so quick and very helpful in giving us a valuation for our remortgage. He came out next day and then had our valuation via email the next day. Thank you so much, he even referred us onto a remortgaging supplier to advise us for our remortgage.

Thank you

February 17, 2026
Unprompted review
Rated 1 out of 5 stars

EweMove Sales & Lettings

EweMove Sales & Lettings - Salisbury branch
My daughter recently got in touch regarding a property she was interested in viewing. The person she spoke to (James) confirmed a time to view over the phone.
When she turned up no one was there, and later was told she should have had an email confirming this, which she was not told on the phone.
Despite numerous calls, no other date was offered, until a week later, at a time she could not attend. Other viewings took place with other clients and the property has now been sold. For an experience as a first time buyer, this is a shocking way to show how buying a place is done. It is disappointing as there was potential to have a sale a week earlier. We will not be recommending EweMove to others and will not use you again.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Olly EweMove Brighouse

Olly from EweMove Brighouse was a breath of fresh air when it came to selling my dad’s house. From the start to completion he was enthusiastic, informative, always positive & cheerful. His marketing, floor plans, photos & videos are second to none. I would highly recommend him to market your house. Thank you Olly 😊

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Olly at Brighouse is fab

Olly (Brighouse/ West Yorkshire) is a real gem of an agent. From the point of valuation and all the way through the sales process he has been accessible, flexible, professional, personable and an overall decent human being (this matters tonnes given how stressful it is). He gets stuff done when and as he says he will.

No doubts from the get go the right choice and 1000% recommend. Cheers Olly!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Felt like they really cared and made a real effort to accomodate my viewing requests. They were also great in offering detailed information about the property and very accomodating. Looking for a house to buy is already a stressfull even, their non judgemental attitude and understanding made it easyer to made a decision that worked best for me. I would reccomend them if you want to sell but or buy one.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Five-Star Service for First-Time Buyers

We had an excellent experience with Nicoleta Aliman, Senior Branch Associate at EweMove. Moving from a distance as first-time buyers was challenging, but Nicoleta was always cheerful, flexible with appointments, and incredibly supportive. She genuinely went the extra mile and helped us secure our dream home. Highly recommended!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Best estate agent

We have used Matthew twice from
Formby office to sell 2 of our properties. Both homes sold really fast and for prices higher than local agents said. Both processes were stress free and would always recommend them especially Matthew 100% x

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Superb from start to finish - Don't be swayed by the heavy presence of other agents!

I have had such a poor service from the other main agents in Long Eaton over the years, that I reached out to Ewe move to restore my faith. They did not disappoint.

1) From the very first visit (with Danielle) I was assured that they could actively 'sell' my home with every viewing as opposed to simply 'showing me round' like most agents do.

2) Communication was brilliant with a whats app group for my sale giving me the opportunity to ask questions and obtain updates. Superb.

3) Progressed my sale effectively and linked in brilliantly with my Solicitor.

All in all, would highly recommend EM above the other agents in Long Eaton. Unfortunately, a known agent in Long Eaton was used for my purchase and the difference in service was clear as day. they were 'average' and Ewe Move were brilliant.

Thank you to Diane, Danielle, Courtney and the rest of the team!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Ewemove Dronfield and Balborough

Ewemove Dronfield and Balborough. Phil was great. Good communication. Good advice about which offer to take. No charges up front. Managed viewings at our convenience. Would thoroughly recommend.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

After a really poor experience with a previous agent, Ewe Move came recommended. I was really impressed with the advice. Their reports on how your property is performing are excellent and detailed (and having had reports from other agents in the past, these far excel). I was given straight forward and strategic advice throughout the sales process. There was also a bit of change over in the team but I was called immediately and felt on safe hands throughout the process. I just wish I had gone with them from Day 1! Thanks to Holly and Diane in particular, both of you were brill.

February 5, 2026
Unprompted review

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