Excel Currencies Reviews 893

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their personal attention and clear communication throughout various processes. Many people found the service to be excellent, efficient, and smooth, appreciating the expert guidance and support received. Consumers also noted the company's competitive pricing and the ease of their overall user experience. However, some customers were not happy with the service, mentioning issues like being let down, a lack of support, and feeling pressured. A few people also felt that while the service was premium, they could have found better rates elsewhere.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the expert guidance, support, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's excellent... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Consumers find price to be positive, often highlighting competitive rates and significant savings. Many... See more

Based on these reviews

Rated 5 out of 5 stars

We came across Excel Currencies whilst researching our move to Spain. From the beginning we spoke to Liam who kept in regular contact with us throughout the process. Liam was very friendly, profession... See more

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Rated 5 out of 5 stars

I cannot express enough how brilliant this company was. From start to finish of my journey (selling a Spanish property and returning to UK) I received expert guidance and felt completely supported.... See more

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Rated 5 out of 5 stars

Excel were recommended to me by several people and I’m so glad they did. I dealt mainly with Liam. He was friendly, knowledgeable and never ever pushy. He helped us to buy our new property in Spai... See more

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Rated 5 out of 5 stars

Jamie Brinkley was my contact with Excel Currencies. From the moment of contact he talked me through every stage of the transfers and I felt safe with my money being sent to this account. This experi... See more

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Rated 5 out of 5 stars

Fantastic experience from start to finish. Could not ask for more. Dan was fantastic and went out of his way to help me. Dan is a highly experienced and professional in everything he did for me, alway... See more

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Rated 5 out of 5 stars

Jamie Brinkley from Excel was recommended by a friend and from the first contact until the currency deposited in our account the service was excellent. Open dialogue with updates regularly made the p... See more

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Rated 5 out of 5 stars

Can’t praise Excel Currencies enough! Thank you Dan and Holly for helping me exchange a large payment for a property abroad. It was my first time “ever” using an exchange service and of course I was a... See more

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Rated 5 out of 5 stars

Jamie and the team from Excel Currencies helped make the process of buying a property in France as easy as possible. Jamie was so proactive, regularly messaging to ensure we maximised the value of our... See more

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Rated 5 out of 5 stars

Jamie was phenomenal in the support he provided me. He was routinely available, explained processes to me clearly, how to set up my account and made what was a very unfamiliar process seamless. He wor... See more

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Rated 5 out of 5 stars

We have dealt with Ian Daly for all our overseas transactions for 10 years now. He has ensured the best exchange rate. He responds promptly to all emails and is professional, personable and above all... See more

Company replied

Rated 5 out of 5 stars

Excel Currencies handled the transfer of funds from the sale of my property in Spain. Liam was professional and extremely helpful throughout the process. He was always on hand to answer any queries an... See more

Company replied

Rated 5 out of 5 stars

We used Excel Currencies after a french property sale thanks to a recommendation from our solicitor. From setting up the account through to receiving the funds back in the UK it was an easy process. T... See more

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Rated 5 out of 5 stars

It’s always the personal attention. Jamie and Holly went out of their way to help a very complex and stressful situation get resolved in the most pleasant and financially beneficial way. Jami... See more

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Rated 5 out of 5 stars

Jamie made the process of transferring the proceeds of our money from France less stressful than it would otherwise have been. He was very helpful and explained everything in detail so we understood t... See more

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Rated 5 out of 5 stars

Excel were recommended to me by my lawyer and I was so pleased with the service. Jamie talked me through the whole process, kept me afloat of rates as they were extremely volatile through the period I... See more

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Rated 5 out of 5 stars

We are purchasing property abroad and Excel Currencies have dealt with our transfers. Everything has been straight forward and we have saved over €3000 by booking a forward contract. Definitely recomm... See more

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Rated 5 out of 5 stars

Great communication at every stage of the process. That knew the Notary we were dealing with in France so this helped expedite everything. Helped to save us thousands compared to using a bank.

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Rated 5 out of 5 stars

Enormous problems trying to sell house in Cyprus but eventually managed with a host of Cypriot restrictions. Excel proved a godsend when transferring payment from Switzerland in euros to an excel euro... See more

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Rated 5 out of 5 stars

Excel Currencies have been amazing on every single transfer. Offering a super low rate and money in my bank within a couple of hours. Highly recommended.

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Rated 5 out of 5 stars

Jamie Brinkley kept us well informed and up to date of the whole process of transferring funds when selling my house in France. Very efficient and would highly recommend.

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Rated 5 out of 5 stars

Jamie was extremely helpful and informative throughout the whole process. I would highly recommend him if you need to do any type of transaction and I will continue to use his services should the ne... See more

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Rated 5 out of 5 stars

The team at Excel has been very helpful. They have helped with the original deposit and final payments for the purchase of a house in France - before I had a French bank account. And then transferred... See more

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Rated 5 out of 5 stars

The staff I dealt with were / are very helpful and explained the process in detail and communicated with me at every stage of the process. Excellent customer service. I would recommend Excel Currenc... See more

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Rated 5 out of 5 stars

Excel Currencies are professional and efficient. Our advisor Liam was incredibly helpful and responsive. Everything went smoothly and as requested, no drama. I will definitely use them again and woul... See more

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Rated 5 out of 5 stars

I recently used Excel Currencies for an international transfer, and I couldn’t be happier with the experience. From start to finish, the service was smooth, professional, and genuinely personal.... See more

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Rated 5 out of 5 stars

Totally flexible and empathetic at all times. Find a problem - solve it seems to have been order of the day from top of the shop to ground roots. My problems took years to solve but Excel workd at the... See more

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Rated 5 out of 5 stars

Great service, super advice, efficient and cost effective. The team were always available to give very helpful advice and deal with my transactions in a professional and timely manner. Daniel went... See more

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Rated 5 out of 5 stars

This is the 2nd time I have used this company and they have helped and made the process easy. Speak to Jamie as he has advised me on he thoughts on the market and gave me sound advice

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Rated 5 out of 5 stars

Very good customer service exchanging GBP to Euro and then transferring for purchase of property in Portugal. Can’t be faulted, would highly recommend.

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Rated 5 out of 5 stars

Dan and his team were efficient and courteous in my recent dealings making a difficult transition for me seemless! Thanks

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Rated 5 out of 5 stars

Jamie and the team were brilliant from start to finish, they explained everything that was going to happen in a straight forward manner that was easy to understand

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Rated 5 out of 5 stars

I would highly recommend Excel Currencies if you want a seamless professional service from start to finish. I have an existing WISE account that I knew would be cheaper to use because it is a no frill... See more

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Rated 5 out of 5 stars

Superb customer service throughout the process from Holly and Liam. There were patient and professional throughout my experience of buying an Italian property. Will use again and can recommend 100%

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Rated 5 out of 5 stars

Couldn’t recommend excel currencies enough, first class service. Jamie in particular is an incredible asset to the company and couldn’t help me enough.

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Rated 5 out of 5 stars

Really easy to deal with. Either Jamie or Holly were always available to answer any questions.

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Rated 5 out of 5 stars

We recently completed a major international property purchase with the help of Karl Daly and the team at Excel Currencies, and their service was outstanding from start to finish. Every step from the... See more

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Rated 5 out of 5 stars

Our experience with Excel Currencies has been nothing short of exceptional. They made what could have been a complex and stressful process — transferring funds to purchase a property abroad — rem... See more

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Rated 5 out of 5 stars

Excel currencies where very supportive throughout the currency exchange during process of buying our house in France. They provided timely and regular updates on the markets and excellent execution f... See more

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Rated 5 out of 5 stars

My experience with Execl Currencies was exceptionally positive. Jamie demonstrated exceptional helpfulness, kindness, and professionalism throughout the process. Notably, Jamie’s patience and thorough... See more

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Rated 5 out of 5 stars

Helpful, efficient and excellent communication. Thanks very much to Jamie and the team. I wouldn't hesitate to recommend them.

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Rated 5 out of 5 stars

Jamie was always available for answering my questions and provided all the necessary required support.

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Rated 5 out of 5 stars

Excel Currencies is genuinely one of the best firms I’ve ever worked with. I was becoming increasingly frustrated with being charged excessive fees when converting my money from USD to GBP, the ra... See more

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Rated 5 out of 5 stars

Excellent service, fully informed during the complete transaction. Highly recommended.

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Rated 4 out of 5 stars

Liam was exceptionally helpful and kept great communication open. He explained the whole process to us, made sure he knew how risk averse we were and understood exactly what we needed from him.... See more

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Rated 1 out of 5 stars

I was dealing with Ian Daly at Excel Currencies who was going to help me and my Husband lock in at a good deal for GBP to Euro for our house purchase in Spain. Ian was great always messaging me a... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Payment Service

Written by the company

We are the UK's number 1 currency brokerage for overseas property buyers and sellers. We offer a hand-held consultancy service, that helps alleviate the stress when entering the volatile FX market. Our experienced team ensure your money is protected and goes much further than anyone else, due to our expert guidance and hedging strategies. There is a reason our 5* service is recommended by estate agents and solicitors all over Europe. We have been in business since 2004 and are fully authorised and regulated by the FCA. It's quick, easy and free to register and customer funds are held in safeguarding accounts with tier 1 banks only. Our payments are quick to clear, your dedicated account manager will have your best interests at heart and you can find us exhibiting, sponsoring and advertising with many publications in the UK. Check out our reviews from people likely in similar situations to you and see what they think about our service. You will see that no-one does it better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

893 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Brilliant

Totally flexible and empathetic at all times. Find a problem - solve it seems to have been order of the day from top of the shop to ground roots. My problems took years to solve but Excel workd at them at all times.

May 1, 2025
Unprompted review
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Reply from Excel Currencies

Hi Barrie,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

We have dealt with Ian Daly for all our…

We have dealt with Ian Daly for all our overseas transactions for 10 years now. He has ensured the best exchange rate. He responds promptly to all emails and is professional, personable and above all reassuring. We are very grateful our money has been in good hands.

May 27, 2025
Excel Currencies logo

Reply from Excel Currencies

Hi Anne,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

GBP to Euro transfer

Excel were recommended to me by my lawyer and I was so pleased with the service. Jamie talked me through the whole process, kept me afloat of rates as they were extremely volatile through the period I needed to complete the transfer. Just 1 week prior the euro rate plumetted from 1.2 to 1.14! Timing was crucial to ensure I got the right amount of Euros for the sterling I had available. It was a sensitive situation and Jamie made the experience smoother and easier during very uncertain times and even a little fun along the way. A great experience. Thank you to Jamie and his team, making me feel at ease and confident I made the right choice to go with them.

April 17, 2025
Unprompted review
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Reply from Excel Currencies

Hi Amy,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Excel currencies where very supportive…

Excel currencies where very supportive throughout the currency exchange during process of buying our house in France. They provided timely and regular updates on the markets and excellent execution from the initial deposit to the final completion.

March 31, 2025
Unprompted review
Excel Currencies logo

Reply from Excel Currencies

Hi Steven,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

It’s always the personal attention.

It’s always the personal attention.
Jamie and Holly went out of their way to help a very complex and stressful situation get resolved in the most pleasant and financially beneficial way.

Jamie called several times - even during off hours due to the time difference.

He gave multiple options and give useful and easy to understand suggestions.

I would highly recommend him to anyone looking for a foreign exchange!

April 17, 2025
Unprompted review
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Reply from Excel Currencies

Hi Raymond,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

Highly recommended

This is the 2nd time I have used this company and they have helped and made the process easy.
Speak to Jamie as he has advised me on he thoughts on the market and gave me sound advice

March 21, 2025
Unprompted review
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Reply from Excel Currencies

Hi Steve,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

First class service

Excel Currencies handled the transfer of funds from the sale of my property in Spain. Liam was professional and extremely helpful throughout the process. He was always on hand to answer any queries and guided me through the process every step of the way.

April 22, 2025
Excel Currencies logo

Reply from Excel Currencies

Hi Andrew,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

Jamie and His Team are Phenomenal

Jamie was phenomenal in the support he provided me. He was routinely available, explained processes to me clearly, how to set up my account and made what was a very unfamiliar process seamless. He worked to try to get me the best conversion rates and provided feedback on what the market was doing and the timing of my closing. He worked hand in hand with my lawyer and was terrific in helping me. Definitely a subject matter expert and I would definitely recommend Jamie, his team and Excel Currencies. Great group.

March 26, 2025
Unprompted review
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Reply from Excel Currencies

Hi Carol,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

Outstanding service

Outstanding service from Excel Currencies. Highly knowledgeable, incredibly helpful and made us feel reassured and confident in navigating our foreign property purchase. Jamie Brinkley who managed our transaction was absolutely fantastic, and together with Holly, Jessica and Liam provided a service above and beyond making this such a positive experience. This team is a credit to Excel, cannot recommend enough and would use their services again without hesitation. Thank you to you all!

March 3, 2025
Unprompted review
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Reply from Excel Currencies

Hi Debbie,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Very happy client

I worked with Liam Kennedy. He was very professional and walked me through each step in the process. He kept me informed as each step was in process and when completed. The people that work along side of Liam were also very professional and communicated with me. I’m very please with how easy everyone made it.

March 14, 2025
Unprompted review
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Reply from Excel Currencies

Hi Greg,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

Excellent service

Excel Currencies made possible a complex foreign purchase through their experience and knowledge of compliance and procedures. I recommend them highly. They also have excellent customer care and are there to answer questions as well as help when things don't go fully as planned. Special thanks to Karl, Jessica and Holly

February 3, 2025
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Reply from Excel Currencies

Hi Mehmet,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

Jamie contacted me on a regular basis…

Jamie contacted me on a regular basis and kept me up to date with how the market was moving and when I could expect payment. I would 100% recommend Excel Currencies

January 30, 2025
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Reply from Excel Currencies

Hi Ray,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Jamie was excellent and helped every…

Jamie was excellent and helped every step of the way. Never made me silly asking lots of questions

October 18, 2024
Unprompted review
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Reply from Excel Currencies

Hi Tanya,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Perfect choice for buying currency for a property purchase

Liam is very professional, he explained the currency buying process for our property purchase thoroughly and was always available when I had any questions. He and his team are extremely prompt in responding. I wouldn’t hesitate in recommending Excel. Thank you guys for all your help.

December 12, 2024
Unprompted review
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Reply from Excel Currencies

Hi,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

Great Customer Service

Having Jamie literally on speed dial! He was so patient and offered sound advise, help and guidance in navigating us through the forward contract process. Jamie and all the Excel Team were brilliant throughout 👏 👌

December 3, 2024
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Reply from Excel Currencies

Hi Julie,

Thank you very much for your review, and thank you for choosing Excel. 😊

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