Excel Currencies Reviews 893

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, often highlighting their personal attention and clear communication throughout various processes. Many people found the service to be excellent, efficient, and smooth, appreciating the expert guidance and support received. Consumers also noted the company's competitive pricing and the ease of their overall user experience. However, some customers were not happy with the service, mentioning issues like being let down, a lack of support, and feeling pressured. A few people also felt that while the service was premium, they could have found better rates elsewhere.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the expert guidance, support, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the team's excellent... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Consumers find price to be positive, often highlighting competitive rates and significant savings. Many... See more

Based on these reviews

Rated 5 out of 5 stars

We came across Excel Currencies whilst researching our move to Spain. From the beginning we spoke to Liam who kept in regular contact with us throughout the process. Liam was very friendly, profession... See more

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Rated 5 out of 5 stars

I cannot express enough how brilliant this company was. From start to finish of my journey (selling a Spanish property and returning to UK) I received expert guidance and felt completely supported.... See more

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Rated 5 out of 5 stars

Excel were recommended to me by several people and I’m so glad they did. I dealt mainly with Liam. He was friendly, knowledgeable and never ever pushy. He helped us to buy our new property in Spai... See more

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Rated 5 out of 5 stars

Jamie Brinkley was my contact with Excel Currencies. From the moment of contact he talked me through every stage of the transfers and I felt safe with my money being sent to this account. This experi... See more

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Rated 5 out of 5 stars

Fantastic experience from start to finish. Could not ask for more. Dan was fantastic and went out of his way to help me. Dan is a highly experienced and professional in everything he did for me, alway... See more

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Rated 5 out of 5 stars

Jamie Brinkley from Excel was recommended by a friend and from the first contact until the currency deposited in our account the service was excellent. Open dialogue with updates regularly made the p... See more

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Rated 5 out of 5 stars

Can’t praise Excel Currencies enough! Thank you Dan and Holly for helping me exchange a large payment for a property abroad. It was my first time “ever” using an exchange service and of course I was a... See more

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Rated 5 out of 5 stars

Jamie and the team from Excel Currencies helped make the process of buying a property in France as easy as possible. Jamie was so proactive, regularly messaging to ensure we maximised the value of our... See more

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Rated 5 out of 5 stars

Jamie was phenomenal in the support he provided me. He was routinely available, explained processes to me clearly, how to set up my account and made what was a very unfamiliar process seamless. He wor... See more

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Rated 5 out of 5 stars

We have dealt with Ian Daly for all our overseas transactions for 10 years now. He has ensured the best exchange rate. He responds promptly to all emails and is professional, personable and above all... See more

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Rated 5 out of 5 stars

Excel Currencies handled the transfer of funds from the sale of my property in Spain. Liam was professional and extremely helpful throughout the process. He was always on hand to answer any queries an... See more

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Rated 5 out of 5 stars

We used Excel Currencies after a french property sale thanks to a recommendation from our solicitor. From setting up the account through to receiving the funds back in the UK it was an easy process. T... See more

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Rated 5 out of 5 stars

It’s always the personal attention. Jamie and Holly went out of their way to help a very complex and stressful situation get resolved in the most pleasant and financially beneficial way. Jami... See more

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Rated 5 out of 5 stars

Jamie made the process of transferring the proceeds of our money from France less stressful than it would otherwise have been. He was very helpful and explained everything in detail so we understood t... See more

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Rated 5 out of 5 stars

Excel were recommended to me by my lawyer and I was so pleased with the service. Jamie talked me through the whole process, kept me afloat of rates as they were extremely volatile through the period I... See more

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Rated 5 out of 5 stars

We are purchasing property abroad and Excel Currencies have dealt with our transfers. Everything has been straight forward and we have saved over €3000 by booking a forward contract. Definitely recomm... See more

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Rated 5 out of 5 stars

Great communication at every stage of the process. That knew the Notary we were dealing with in France so this helped expedite everything. Helped to save us thousands compared to using a bank.

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Rated 5 out of 5 stars

Enormous problems trying to sell house in Cyprus but eventually managed with a host of Cypriot restrictions. Excel proved a godsend when transferring payment from Switzerland in euros to an excel euro... See more

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Rated 5 out of 5 stars

Excel Currencies have been amazing on every single transfer. Offering a super low rate and money in my bank within a couple of hours. Highly recommended.

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Rated 5 out of 5 stars

Jamie Brinkley kept us well informed and up to date of the whole process of transferring funds when selling my house in France. Very efficient and would highly recommend.

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Rated 5 out of 5 stars

Jamie was extremely helpful and informative throughout the whole process. I would highly recommend him if you need to do any type of transaction and I will continue to use his services should the ne... See more

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Rated 5 out of 5 stars

The team at Excel has been very helpful. They have helped with the original deposit and final payments for the purchase of a house in France - before I had a French bank account. And then transferred... See more

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Rated 5 out of 5 stars

The staff I dealt with were / are very helpful and explained the process in detail and communicated with me at every stage of the process. Excellent customer service. I would recommend Excel Currenc... See more

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Rated 5 out of 5 stars

Excel Currencies are professional and efficient. Our advisor Liam was incredibly helpful and responsive. Everything went smoothly and as requested, no drama. I will definitely use them again and woul... See more

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Rated 5 out of 5 stars

I recently used Excel Currencies for an international transfer, and I couldn’t be happier with the experience. From start to finish, the service was smooth, professional, and genuinely personal.... See more

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Rated 5 out of 5 stars

Totally flexible and empathetic at all times. Find a problem - solve it seems to have been order of the day from top of the shop to ground roots. My problems took years to solve but Excel workd at the... See more

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Rated 5 out of 5 stars

Great service, super advice, efficient and cost effective. The team were always available to give very helpful advice and deal with my transactions in a professional and timely manner. Daniel went... See more

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Rated 5 out of 5 stars

This is the 2nd time I have used this company and they have helped and made the process easy. Speak to Jamie as he has advised me on he thoughts on the market and gave me sound advice

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Rated 5 out of 5 stars

Very good customer service exchanging GBP to Euro and then transferring for purchase of property in Portugal. Can’t be faulted, would highly recommend.

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Rated 5 out of 5 stars

Dan and his team were efficient and courteous in my recent dealings making a difficult transition for me seemless! Thanks

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Rated 5 out of 5 stars

Jamie and the team were brilliant from start to finish, they explained everything that was going to happen in a straight forward manner that was easy to understand

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Rated 5 out of 5 stars

I would highly recommend Excel Currencies if you want a seamless professional service from start to finish. I have an existing WISE account that I knew would be cheaper to use because it is a no frill... See more

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Rated 5 out of 5 stars

Superb customer service throughout the process from Holly and Liam. There were patient and professional throughout my experience of buying an Italian property. Will use again and can recommend 100%

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Rated 5 out of 5 stars

Couldn’t recommend excel currencies enough, first class service. Jamie in particular is an incredible asset to the company and couldn’t help me enough.

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Rated 5 out of 5 stars

Really easy to deal with. Either Jamie or Holly were always available to answer any questions.

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Rated 5 out of 5 stars

We recently completed a major international property purchase with the help of Karl Daly and the team at Excel Currencies, and their service was outstanding from start to finish. Every step from the... See more

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Rated 5 out of 5 stars

Our experience with Excel Currencies has been nothing short of exceptional. They made what could have been a complex and stressful process — transferring funds to purchase a property abroad — rem... See more

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Rated 5 out of 5 stars

Excel currencies where very supportive throughout the currency exchange during process of buying our house in France. They provided timely and regular updates on the markets and excellent execution f... See more

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Rated 5 out of 5 stars

My experience with Execl Currencies was exceptionally positive. Jamie demonstrated exceptional helpfulness, kindness, and professionalism throughout the process. Notably, Jamie’s patience and thorough... See more

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Rated 5 out of 5 stars

Helpful, efficient and excellent communication. Thanks very much to Jamie and the team. I wouldn't hesitate to recommend them.

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Rated 5 out of 5 stars

Jamie was always available for answering my questions and provided all the necessary required support.

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Rated 5 out of 5 stars

Excel Currencies is genuinely one of the best firms I’ve ever worked with. I was becoming increasingly frustrated with being charged excessive fees when converting my money from USD to GBP, the ra... See more

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Rated 5 out of 5 stars

Excellent service, fully informed during the complete transaction. Highly recommended.

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Rated 4 out of 5 stars

Liam was exceptionally helpful and kept great communication open. He explained the whole process to us, made sure he knew how risk averse we were and understood exactly what we needed from him.... See more

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Rated 1 out of 5 stars

I was dealing with Ian Daly at Excel Currencies who was going to help me and my Husband lock in at a good deal for GBP to Euro for our house purchase in Spain. Ian was great always messaging me a... See more

Company replied


Company details

  1. Money Transfer Service
  2. Currency Exchange Service
  3. Payment Service

Written by the company

We are the UK's number 1 currency brokerage for overseas property buyers and sellers. We offer a hand-held consultancy service, that helps alleviate the stress when entering the volatile FX market. Our experienced team ensure your money is protected and goes much further than anyone else, due to our expert guidance and hedging strategies. There is a reason our 5* service is recommended by estate agents and solicitors all over Europe. We have been in business since 2004 and are fully authorised and regulated by the FCA. It's quick, easy and free to register and customer funds are held in safeguarding accounts with tier 1 banks only. Our payments are quick to clear, your dedicated account manager will have your best interests at heart and you can find us exhibiting, sponsoring and advertising with many publications in the UK. Check out our reviews from people likely in similar situations to you and see what they think about our service. You will see that no-one does it better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

893 reviews

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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Jamie and the team are professional

Jamie and the team are professional, informed and responsive. For most of us buying an overseas property is a once in a lifetime experience. Having a trusted and experienced advisor on this significant purchase removed most of the uncertainty and stress from the process. Can honestly recommend Jamie and Excel Currencies for moving currency around the globe!

October 23, 2024
Excel Currencies logo

Reply from Excel Currencies

Hi Brad,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

Excel have contacted us periodically as…

Excel have contacted us periodically as aware we was looking to relocate to Spain but without being pushy.
Ian has been a pleasure to deal with throughout and the transaction was seamless and made our purchase relatively stress free.

October 10, 2024
Unprompted review
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Reply from Excel Currencies

Hi Mark,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Good company, great team 👍👍

Very unsure at first but Liam was excellent although an Arsenal fan 😁 😁 😁
He was ready to answer all of my questions and even available after hours and weekends.
I had the choice of using several companies but extremely glad I chose Excel

October 8, 2024
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Reply from Excel Currencies

Hi Mick,

Thanks for leaving a review! We appreciate it.

Rated 5 out of 5 stars

Trustworthy company

Excel Currency handled the exchange and transfer of funds for buying our property in Spain. We mostly dealt with Jamie, who was very efficient, friendly and made the process very easy for us. Communication was always prompt and we were kept well informed at all times. Our experience was first class and stress free. I wouldn't hesitate using Excel again.

October 8, 2024
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Reply from Excel Currencies

Hi Vicky,

Thank you for the review. We are always happy to help. 😊

Rated 5 out of 5 stars

Honest and unambiguous guidance.

Having ventured into purchasing a retirement property abroad, my wife and I starting looking around in search of an honest, approachable and knowledgeable company to safeguard / ring fence our finances.

Having contacted 5/6 companies Liam kennedy of Excel Currencies reached out to us and to be honest he demonstrated everything we were searching for, the big one being trust and transparency of which Liam and his team orchestrated perfectly.

We have since moved large amounts of funds via Liam and Excel and are due to move more once the currency chosen hits our expectation.

We would have absolutely now hesitation in choosing Excel as they have demonstrated knowledge and understanding throughout our experience and that's why we will continue to use them for all our transactions going forward.

September 25, 2024
Unprompted review
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Reply from Excel Currencies

Hi Martin,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

What a pleasure it is dealing with a professional company

It was such a pleasure dealing with Excel Currencies – and, in particular, with Jamie Brinkley, who managed the exchange of our currency with a professionalism which is pretty rare these days. He provided the assurance that we needed when exchanging large amounts of money for the purchase of our home in France. What we also appreciated was Jamie’s quick response to any concerns that we had. We were never left on tenterhooks. Unlike other aspects of our move, which were constantly hindered by bureaucracy and a lack of concern for the client, Jamie helped enormously with our transition from the UK to France. The service that he, and his team, provided was/and is exemplary and I have no hesitation is recommending Excel Currencies - and, if you are fortunate to have Jamie and his team look after your account, you are in safe hands.

October 1, 2024
Unprompted review
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Reply from Excel Currencies

Hi Gwyneth,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

We were very apprehensive at the…

We were very apprehensive at the beginning but extremely happy with the service received from Liam and other members of the team, will definitely use them in the future thanks again to Liam

September 13, 2024
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Reply from Excel Currencies

Hi Fran and Mick,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Efficient & professional service

I have never used a currency service before so had more than a few questions all of which Jamie Brinkley answered in detail and provided all the information I could need. The whole process was very easy and straightforward with emails and text messages sent. We locked in a good rate and all money was transferred when requested. Any other team members I dealt with equally helpful. Would recommend.

August 27, 2024
Unprompted review
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Reply from Excel Currencies

Hi Clare,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

I used excel currencies for my property…

I used excel currencies for my property purchase abroad, and everything went extremely smoothly. Liam was extremely helpful all the way through the process. I would recommend you use them.

August 8, 2024
Unprompted review
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Reply from Excel Currencies

Hi Carole,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

great service

friendly, honest and helpful all the way through the process

August 7, 2024
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Reply from Excel Currencies

Hi Anthony,

Thank you so much for your review!

We are pleased to hear this & thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Jamie @ Excel Currencies guided us…

Jamie @ Excel Currencies guided us through the very confusing process of buying a home in Spain. He was there to answer any questions we had & took all of the stress out of the daunting process. He was always very informative & also very patient as we had a few hiccups on our end. Cant recommend enough (:

August 6, 2024
Unprompted review
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Reply from Excel Currencies

Hi Brenda,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

I dealt with Jamie who could not have…

I dealt with Jamie who could not have been more helpful. Giving me clear advice and guidance with no pressure. Guiding me through the whole process of transferring money from UK to Spain at a much better exchange rate than my bank or building society.

August 2, 2024
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Reply from Excel Currencies

Hi Kevin,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Professional and helpful company

Jamie was very helpful from day one
He helped put our minds at ease throughout the process.
Very professional and trustworthy company
Would definitely recommend and use again.

July 22, 2024
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Reply from Excel Currencies

Hi Mandy,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Great Service

Great personal service. Fast, easy and convenient.

July 15, 2024
Unprompted review
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Reply from Excel Currencies

Hi David,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Excellent, professional and friendly service

Ours was an unusual account in that it was very much compressed timewise. Every step of the way, from initial contact to final transfer, was handled promptly and professionally in any extremely friendly and relaxed manner. I could not have wished for better service.

July 5, 2024
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Reply from Excel Currencies

Hi Barrie,

Thank you very much for your review!

We are more than happy to hear this. 😊

Rated 5 out of 5 stars

Fantastic level of customer support…

Fantastic level of customer support received from Liam, who assisted me with sending funds abroad regarding my property purchase. Liam was always on hand to answer my questions and offer advice as necessary. Overall experience was superb. Thank you.

June 26, 2024
Unprompted review
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Reply from Excel Currencies

Hi Sean,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Excellent experience

Excellent experience, and saved me ££
Will definitely use for all our money exchange needs. Thanks James for all your help

June 25, 2024
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Reply from Excel Currencies

Hi Michelle,

Thank you very much for your review, and thank you for choosing Excel. 😊

Rated 5 out of 5 stars

Jamie and Jessica made it a…

Jamie and Jessica made it a professional and smooth experience dealing with them.

May 8, 2024
Unprompted review
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Reply from Excel Currencies

Hi Gareth,

Thank you so much for your review!

We are pleased to hear this & thank you for choosing Excel. 😊

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