Excellent Sneakers Reviews 1,290

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Update: nog steeds geen geld terug ontvangen ondanks bericht dat de sneakers niet meer leverbaar zijn en geld teruggestort zou worden. Sneakers ordered on 15th July. At time of ordering they were... See more

Rated 1 out of 5 stars

Ordered a pair of adidas shoes. Seller has cancelled the order because of delivery issues. Now waiting for my money for more than 6 weeks. Seller postponed five times returning the paid amount. I re... See more

Company replied

Rated 5 out of 5 stars

Ordered the Nike Air Max Amsterdam, super exclusive shoes. Reached within only 2-3 days of ordering. Much cheaper than stockx/restocks and 100% authentic and unworn! Double thumbs up for this new vent... See more

Rated 5 out of 5 stars

I ordered a pair of Jordan 4s and the level of service I received was top-notch The shoes arrived to my door the same week I ordered them and in perfect condition Communication was very good t... See more

Company details

  1. Shoe Store

Written by the company

100% authentieke & ongebruikte exclusieve sneakers. Stuk voor stuk gecheckt op authenticiteit en krijgen pas een tag zodra deze is geverifieerd. Vertrouwd door o.a. Singer en acteur Gioia Parijs, Modellen Nikki Scharm & Sienna de martino.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Replied to 26% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Do not order

After nearly 2 weeks and numerous emails a FAKE pair of Nike air vapour arrived at my door looking like they had been stuck together at playskool the return address is vietnam which I've got to pay for the return so save your money and the disappointment of the rubbish that will arrive

August 23, 2024
Unprompted review
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Reply from Excellent Sneakers

Hi Matty,

We do not sell fake shoes. This is strictly forbidden. Our authenticators are double checking every shoe in our warehouse before sending it to the customer.

In addition to that, we do not have any return address in Vietnam.

Our customer service team has looked up our emails and conversations and we can’t find your order.

Maybe you confused us with another company?

Cheers,
Team Excellent Sneakers

Rated 5 out of 5 stars

Excellent communication, speedy shipping, perfect shoes

I ordered a pair of Jordan 4s and the level of service I received was top-notch

The shoes arrived to my door the same week I ordered them and in perfect condition

Communication was very good throughout and I had nothing to worry about since the tracking details were forwarded to me right away

Will be ordering again for sure

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

This website is clearly a SCAM.

This website is clearly a SCAM.
I ordered a pair of Nike Dunk and after some days they say they are no longer available and they will be removed from the website. It’s been 2 weeks and still I haven’t received the refund; the sneakers are still available on the website. DO NOT TRUST THESE SCAMMERS.

SONO DEI TRUFFATORI
Ho ordinato un paio di Dunk e dopo qualche giorno mi dicono che non sono più disponibili e saranno rimosse dal sito. Le scarpe sono ancora sul loro sito ma io dopo 2 settimane non ho ancora ricevuto il rimborso. NON FIDATEVI, STATENE ALLA LARGA!

August 16, 2024
Unprompted review
Excellent Sneakers logo

Reply from Excellent Sneakers

Hello Sara,

I quickly checked our system and your order has been refunded. It can take a maximum of a few days, depending on your bank, before it arrives in your account.

Cheers,
Team Excellent Sneakers.

Rated 5 out of 5 stars

Nice store!

Nice store! I purchased a pair of Yeezy and they arrived super fast. Really nice service and good prices. Really happy with my sneakers!

August 27, 2024
Unprompted review

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