When our overnight longhaul flight landed 2 hours early they went above and beyond to get us home before our scheduled pickup saving us a horrible tired wait! Kam our driver was an absolute star co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve used Excelsior Cars a few times now for airport drop offs / pickups and always receive top service. They really helped us out on our most recent booking as we were delayed in resort and miss... See more
Excellent service from Excelsior cars. They drove us to Devon and picked us up a week later after our transport let us down last minute. Hasan is an amazing and friendly driver He picked us up righ... See more
This was our first trip with Excelsior Cars. Excellent service throughout the experience. Both drivers were punctual and very friendly. Our trip back with Kamran was very entertaining which kept us al... See more
Company details
Written by the company
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Contact info
3 Spirit Mews, WS10 9BF, Wednesbury, United Kingdom
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4.8
Excellent
492 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a great service from Ammo he turned…
Had a great service from Ammo he turned up early took the pressure off the journey was relaxed no rush and a great drive cheers Ammo
September 2, 2023
Unprompted review
Exceptional service arrived on time and…
Exceptional service arrived on time and delivered to the door of our hotel at Birmingham Airport.
Amo was an excellent driver and we felt safe throughout the journey .
Will definitely recommend this company to friends and family.
September 2, 2023
Unprompted review
Such an easy company to use and made…
Such an easy company to use and made the airport transfer so easy without any stress.
Look forward to booking with you in the future.
Thank you
September 2, 2023
Unprompted review
Great service
Great service, last minute booking due to train strike. Brilliant comms, knew exactly where to meet directly outside arrivals. Our driver kamran was really lovely, good chat and felt very safe. V knowledgable about the route etc. great decision to use - efficient service. Had a quote online which was reasonable compared to some others. Highly recommend.
September 1, 2023
Unprompted review
First class service by Kamran both…
First class service by Kamran both ways. He was very polite & professional taking us to & collecting us from Birmingham airport. Our return flight landed at 3am & Kamran contacted us as soon as we landed as promised. Great communication made for a completely stress free airport drop off & collection two weeks later.
Fantastic first time experience using Excelsior Cars & we will definitely be using them again for our next holiday abroad. Highly recommended. Well done.
August 16, 2023
Unprompted review
Excellent service
Excellent service, arrived early and waited. Comfortable journey and drop off, would definitely recommend.
August 17, 2023
Unprompted review
Excellent service both pre-journey
Excellent service both pre-journey and the pick up itself. Never used before but would definitely use again, and would recommend. Our flight was monitored to ensure smooth pickup, driver Nas was friendly, on time and very efficient.
August 28, 2023
Unprompted review
Perfect
Perfect - at the house early , nice smooth drive and a great driver Amo , great eeek to start the holiday !
August 30, 2023
Unprompted review
Very highly recommended
First class service from Shak. Pick up very early morning Birmingham to London and returning later the same day. Good communication for booking, helpful and personable driver. Very clean and comfy vehicle.
August 29, 2023
Unprompted review
Great service
Great service
Amo collected us from the airport and despite our flight being over 2 hours late he was still cheerful!
Will definitely use Excelsior cars in the future- highly recommended!
August 28, 2023
Unprompted review
Great service at a fair price
I've used Excelsior Cars quite a few times. Service has always been top notch, with good quality cars and at a reasonable price. They accommodated our delayed flight, landing in the middle of the night with no problems. Drivers are always really courteous and friendly. Highly recommended.
August 27, 2023
Unprompted review
Excelsior Cars - amazing service
Have just used Excelsior Cars for a return trip from Kings Norton to Birmingham Airport. Shaq was our driver for both trips. Excellent service, very prompt and managed to fit all our luggage plus 7 passengers in with no problem. Would highly recommend.
August 28, 2023
Unprompted review
Excelsior Card Superb driver and company
Superb driver and company. Very clean and comfortable car. Will definitely use again. Highly recommend.
August 27, 2023
Unprompted review
Fantastic service
Fantastic service. As a corporate company we used them to transport officials for the IBSA games, they were very reliable and had great customer service skills.
August 26, 2023
Unprompted review
Amo arrived on time
Amo arrived on time. He made the journey to Birmingham Airport very pleasurable with his good company and professional service! Highly recommend!
August 26, 2023
Unprompted review
Have used this service many times and…
Have used this service many times and highly recommended. The driver Shak was on time and polite and efficient.
August 25, 2023
Unprompted review
First time using Excelsior Cars highly recommend
First class service from both drivers.! Shak arrived 10 minutes early, he was very polite and helpful when taking us to Birmingham airport. Our return flight landed at 3am.! Once landed we received a text straight away from Kamran with instructions of what to do and again he was very polite chatty and helpful.
Fantastic first time experience using this company and will definitely be using them again in the future.!
August 12, 2023
Unprompted review
Brilliant service from Shak and the…
Brilliant service from Shak and the team. Shak, our driver, was friendly, his communication for our airport pick up was fantastic. Couldn’t have asked for anything to be done better
August 22, 2023
Unprompted review
2nd time using Excelsior for a return…
2nd time using Excelsior for a return transfer. Always on time and communication is great. Naz was friendly and efficient. I’d have no hesitation in recommending Excelsior Cars.
August 24, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.