When our overnight longhaul flight landed 2 hours early they went above and beyond to get us home before our scheduled pickup saving us a horrible tired wait! Kam our driver was an absolute star co... See more
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Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Contact info
3 Spirit Mews, WS10 9BF, Wednesbury, United Kingdom
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
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Great trip with billy
Great trip with billy, who was the driver. Prompt with a spotless car. Good conversation over a 3 hour journey over to Bristol. Highly recommended.
Excellent Service
Turned up on time for pre booked trip to Airport, even at half three. We got to the Airport without any hassle or stress.
Would recommend and use again
Shak was a great driver, was easy to get in touch with and kept us up to date with his location. Vehicle was clean and big enough to accommodate 6 of us and all of our luggage. There was a pile up of traffic on the way to the airport and Shak managed to avoid most of it, making sure we got to the airport in time for our flight
Great service
Great service, great price, nice car, good communication
What began as an anxious situation, ended with an excellent result!
....its a long story but we were in Malta due to return home & there was not going to be a hire car available for us when we landed at 22:00 on a Saturday night!
Googled companies local to where I live & none we available (or willing!)
Contacted Excelsior via the web anxiously waiting for a response. Reply with a summary was very quick, followed by a phone call to confirm details & ask if any additional services were required. Confirmation was received soon after.
Another anxious wait overnight - would they turn up? Will I be stuck on the side of the road?
Following morning got message from Kamar to say he was the deignated driver & he would see us at 10pm, that was very reassuring.
On landing, another message to say let him know once we had collected luggage. Fantastic!!
Leaving the terminal we walked a short distance to the agreed meeting point & within a few minutes this guy arrived in a nice clean car & he was full of smiles.
The journey home seemed very short, mainly due to the light conversations we had on the way.
All in all, an excellent experience!
We had our return journey with…
We had our return journey with Excelsior and was once thrilled again with the amazing service we received. Our driver Rocco was once again a wonderful host. Nothing was too much trouble. We had a wonderful journey. We would definitely recommend this firm!
Great service great driver appreciate…
Great service, great driver shakil, appreciate everything
We used excelsior cars to take us to…
We used excelsior cars to take us to bhx when we went on holiday ant to take us back home . Picked up on time both ways nice drivers clean cars safe drivers great service would recommend and I’ll use again
Birmingham to Cornwall with ease
Rocco drove us from Birmingham to Cornwall & it was a wonderfully relaxing way to start our holiday.
The car was so clean & comfy & Rocco was very friendly, polite & most helpful.
I would definitely recommend Excelsior cars & use their services again.
Always good service!
I aways use excelsior for airport runs now. Nice size taxis at a decent price and they are always friendly and on time. Also one of the few services that will provide a child seat as well.
Thanks Shak!
Great service, nice clean quality vehicle
Great service, super helpful driver on time and nice vehicle. 100% recommended
Nothing to complain about
Nothing to complain about. Very rare today for any service.
Definitely more economical for a long…
Definitely more economical for a long distance journey compared to most other cab services. My driver Carta was very helpful with everything. Would recommend!
Excelsior cars were wonderful
Excelsior cars were wonderful, they tracked our flight time, were diligent, efficient and on time. They supported us moving all our luggage. Excellent honestly thank you Shak and Shakil
Excellence from Excelsior cars
Excellence from Excelsior cars
Picked up on time for our out going flight from Birmingham
Shak the driver very professional and attentive.
Had a few texts from drivers for our early morning inward flight advising us of their name and number, how ever with a 4 hr delay from Dalaman we eventually arrived at 04.30 to be met by Abid with no fuss or bother.
Cant recommended Abid and Excelsior cars enough,does what he says with very reasonable prices takes all the stress of getting too and back from the airport.
Pleasant experience driver very helpful…
Pleasant experience driver very helpful and kind helped with our suitcases
Another successful journey with Naz…
Another successful journey with Naz from Excelsior Cars. Great communication amd a very warm person.
Absolutely outstanding service from…
Absolutely outstanding service from beginning to end. Highly polished and professional, and easily able to adapt to my last minute changed flights into Birmingham Airport. Abid the Manager is superb at running this operation, and the driver Amo that we had was an utter delight - so charming, polite and personable. Super stuff, we will use again no doubt at all.
Kamran was very kind and
Kamran was very kind and, despite the early morning hours, he picked me up at the airport right on time. The cost was more economical than other taxi companies. I am sure I will use their service again when I return to Birmingham.
A wonderful journey to the airport…
A wonderful journey to the airport thanks to our driver Shak. Nice and clean vehicle and a cheerful chap. Cheers
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