When our overnight longhaul flight landed 2 hours early they went above and beyond to get us home before our scheduled pickup saving us a horrible tired wait! Kam our driver was an absolute star co... See more
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Review summary
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I’ve used Excelsior Cars a few times now for airport drop offs / pickups and always receive top service. They really helped us out on our most recent booking as we were delayed in resort and miss... See more
Excellent service from Excelsior cars. They drove us to Devon and picked us up a week later after our transport let us down last minute. Hasan is an amazing and friendly driver He picked us up righ... See more
This was our first trip with Excelsior Cars. Excellent service throughout the experience. Both drivers were punctual and very friendly. Our trip back with Kamran was very entertaining which kept us al... See more
Company details
Written by the company
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Contact info
3 Spirit Mews, WS10 9BF, Wednesbury, United Kingdom
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4.8
Excellent
491 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Used Excelsior Cars from and back to…
Used Excelsior Cars from and back to Birmingham Airport and everything worked very smoothly, communication was good and they were there when they said they would. I will be using them for my next trip to Birmingham
January 2, 2024
Unprompted review
Exceptional taxi service
This is an exceptional taxi service. Their communication is extremely prompt and personalised. We had a very smooth and easy journey to Heathrow this morning. It takes all the stress out of the journey. Thank you!
December 26, 2023
Unprompted review
Great car service from LHR to Telford
My driver, Carta, cheerfully greeted me when I exited the arrivals hall at LHR. We swiftly and safely made our way to Telford.
December 9, 2023
Unprompted review
Easy to arrange online
Easy to arrange online, driver tracked my flight and was prompt. An excellent service that made my trip go so much smoother. Will definitely use again.
November 17, 2023
Unprompted review
Throughly recommend Excelsior
Definitely recommend Excelsior, I used them for an airport drop off and pick at a weekend, easy to book online and they came back to my questions straight away. Decently priced too, they even took £5 off for being a lone passenger with just hand luggage. Kamar was my driver for both journeys, what a lovely friendly man, we chatted about allsorts! Picked up on time, waiting at the airport as I came out, kept me informed about his whereabouts throughout. Even had a bottle of water for me on the way back! I will definitely use them again and will recommend to others. Thanks Kamar.
November 26, 2023
Unprompted review
Top man Kamar
Great company, driver Kamar was professional and great company on journey home.
November 24, 2023
Unprompted review
Kam the man
Kam, brilliant friendly and so trustworthy.. above all else dependable.
November 18, 2023
Unprompted review
Another great transfer!
I have been using this company for several years now as the booking process is easy and transparent and the service has always been very good. I recently had an airport transfer with Kamar and it was great. A seamless meet & greet and a smooth ride to my destination. I would definitely recommend their services.
November 12, 2023
Unprompted review
First Class Service
Once again fantastic service from Excelsior.. Shak who picked us up was friendly.professional and as always on time. Cannot fault the service and always our first choice when booking an airport run.
November 13, 2023
Unprompted review
GATWICK SOUTH TERMINAL
Rococo was on time. Very helpful and made the long trip enjoyable. Would certainly use Excelsior cars again.
November 10, 2023
Unprompted review
polite, courteous and safe driver.
Shak met us at Bristol airport on time, was polite, courteous and a safe driver. A very smooth journey. Thank you Shak.
November 4, 2023
Unprompted review
Great communication and safe!
Kabir was a great driver- safe and patient in traffic and with a stop on the way! Very clear, knowledgeable communication during the booking process, pick up and throughout the long drive to our destination. Explained some points of interest along the way!
Thanks for a great experience!
October 29, 2023
Unprompted review
Great end-to-end customer experience
Efficient online booking quotation & booking. Good communication by email & text. Ontime pick-ups, Friendly drivers, clean cars. Excellent end to end experience from local company. Will use again.
October 27, 2023
Unprompted review
Excellent efficient service
Excellent efficient service. Communication with Carta (our driver) was immediate and helpful via WhatsApp until we found him. He was clear and easy to understand with a cheerful disposition (no one likes a taxi driver who grumbles).
He predicted our arrival time well and was happy to point out some of the local places of interest as we drove past. Car was clean and comfortable. Radio station wouldn’t have been what we’d have picked, but we didn’t ask for it to be changed… it was his prerogative I guess.
Very happy with the service. Thank you.
October 24, 2023
Unprompted review
Great Service
The service was excellent. Was contacted as I came through security at Birmingham. Clear instructions where to go. Really good drive back to Leicester. They also have a website that works😀
October 22, 2023
Unprompted review
Really good lift service - Amo
Amo the driver gave clear instructions on where to meet him and was very friendly from the beginning and to the end of trip.
Superb comfort of his vehicle made the journey very easy.
Recommend using this service and driver for future lifts.
October 17, 2023
Unprompted review
Excellent service!
Excellent service! Taxi was 10 minutes early for pickup. The car was spotless and the journey trouble free, as was the return journey. Carta, the driver was courteous, helpful with the suitcases and pleasant to chat to, though not intrusive. I would not hesitate to recommend them for their reliability and their competitiveness. I shall be using them again for certain.
October 14, 2023
Unprompted review
Excellent pick up with Excelsior Cars
Excellent pick up with Excelsior Cars. Amo was easy to get in touch with via Whatsapp on arrival at Birmingham Airport, very helpful and informative. I would definitely use them again, the next time I am in Birmingham.
October 12, 2023
Unprompted review
Very good experience with my driver…
Very good experience with my driver Amo. I felt very safe and had good conversation with him. A very nice person. I can highly recommend the company.
October 10, 2023
Unprompted review
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