When our overnight longhaul flight landed 2 hours early they went above and beyond to get us home before our scheduled pickup saving us a horrible tired wait! Kam our driver was an absolute star co... See more
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Review summary
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I’ve used Excelsior Cars a few times now for airport drop offs / pickups and always receive top service. They really helped us out on our most recent booking as we were delayed in resort and miss... See more
Excellent service from Excelsior cars. They drove us to Devon and picked us up a week later after our transport let us down last minute. Hasan is an amazing and friendly driver He picked us up righ... See more
This was our first trip with Excelsior Cars. Excellent service throughout the experience. Both drivers were punctual and very friendly. Our trip back with Kamran was very entertaining which kept us al... See more
Company details
Written by the company
Excelsior Cars is a multi-award-winning, family-run private hire company based in Wednesbury, West Midlands, proudly serving customers across Walsall, Birmingham, Wolverhampton, Dudley, Sandwell, Cannock and the wider West Midlands. We specialise in airport transfers, long-distance taxi journeys, executive travel, business travel and courier services, providing reliable, fixed-price transportation throughout the UK. For over 10 years, we have built our reputation on professionalism, reliability and outstanding customer service. Whether you need an airport transfer to Birmingham Airport, Heathrow, Gatwick, Manchester, East Midlands, Luton, Stansted, Bristol or Liverpool Airport, or require executive transport for business or leisure, our experienced drivers ensure every journey is comfortable, punctual and stress-free. We are proud to be independently owned and operated, with all journeys carried out by our own professional drivers. Every driver is DBS checked, fully licensed and committed to delivering the highest standards of customer care. Our reputation is reflected in our hundreds of genuine 5-star reviews across Google, Facebook, Yell and Trustpilot, together with multiple customer service awards. Excelsior Cars is fully licensed by Walsall Council and is not affiliated with any other company using a similar name elsewhere in the UK. Customers can book online 24 hours a day for fixed-price airport transfers, long-distance taxis and executive travel, with transparent pricing and no hidden charges. Whether you’re travelling for business, a family holiday, a cruise, a special occasion or an important meeting, Excelsior Cars is trusted by thousands of customers for safe, dependable and professional private hire transport throughout the West Midlands and beyond.
Contact info
3 Spirit Mews, WS10 9BF, Wednesbury, United Kingdom
- Info@excelsiorcars.co.uk
- excelsiorcars.co.uk
4.9
Excellent
489 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing service!
Billy was our driver taking us Wolverhampton to Manchester airport (and back). He was very polite, professional and made sure we were all comfortable while travelling (checking the temp was ok etc). He helped us with our very heavy luggage and assisted with seatbelts when needed. He made the journey very pleasant. Will 100% be booking holiday transport with them again. 100% recommend. Thank you Billy! X
June 26, 2025
Unprompted review
I have had a wonderful day using…
I have had a wonderful day using Excelsior cars. Got picked up and left back at Birmingham airport with the brilliant driver Usmaan. He's a great driver,very courteous,on time and have nothing but praise for him.
Would definitely recommend him and Excelsior cars again in the future
June 18, 2025
Unprompted review
Excellent from start to finish
Excellent from start to finish. We had a late change of airport, I was able to speak to someone straight away who was able to sort things out. They were very calm too! Our driver was punctual, very pleasant and drove smoothly. Will definitely be using again.
June 16, 2025
Unprompted review
Billy
Billy, my driver, was polite, helpful and very good company on a longish drive. He arrived on time. The car was very clean and comfortable. I wouldn't hesitate to recommend both Billy and Excelsior Cars. The service was excellent from start to finish.
June 11, 2025
Unprompted review
Usmaan was a super friendly
Usmaan was a super friendly, kind guy who got us where we needed to be. 10/10
June 11, 2025
Unprompted review
Great Service
Billy our driver did both journeys between Birmingham and Heathrow. Bang on time, very helpful and polite, perfect vehicle for 9 of us including bags, great comms re arrival times/location etc. thoroughly recommend this company.
June 2, 2025
Unprompted review
Airport transfer
Airport transfer. The service provided by Excelsior, is very professional. My first driver Bill kept us updated throughout, arrived promptly.
On our return journey, the service again was very good. Absolutely will this company again.
May 17, 2025
Unprompted review
Fantastic Service
We had Billy and Kam do an airport run to and from Birmingham airport.
Can’t fault either of them in any way at all. Bang on time, clean and comfy vehicle, very friendly and helpful drivers and actually had a laugh with us and not just sat quiet which made the journey better.
We will definitely be using Excelsior Cars again and shall recommend them too.
Very all round professional service.
Thanks again guys 🙌🏻
May 27, 2025
Unprompted review
Great service from start to finish.
Great service from start to finish.. billy was professional, punctual and to top it off the car was spotless. 100% using again
May 26, 2025
Unprompted review
Booked a minibus to and from Birmingham…
Booked a minibus to and from Birmingham airport for our family. Kamran was our driver he was punctual professional and very friendly and ensured both my small grandchildren were safe and comfortable in their child seats. Would highly recommend this company everything was spot on from the initial booking to the drop off back home excellent service thank you Kamran
May 8, 2025
Unprompted review
Easy to book
Easy to book, communication great.
On time, ensured my elderly parents had a good experience being collected and picked up from venue. Driver went above and beyond to ensure parents were picked up on time as venue was difficult for taxis. Massive thanks to Usmaan for ensuring my parents were ok. Would recommend this company.
May 10, 2025
Unprompted review
Airport Collection …
Usmaan collected us from Birmingham Airport. On time. Told us where to wait and he came straight to us. Very polite& considerate. We always use this company
May 2, 2025
Unprompted review
Fabulous Service
Made reservation for 2 cars for 10 passengers for return to Birmingham airport and is a 10/10 right from intitial enquiry through to final drop off...kept me informed through texts and arrived on time....Billy and Kamran were professional, friendly and helpful....definately recommended
April 16, 2025
Unprompted review
10/10
Honestly couldn’t have gotten a better experience, we got a taxi from Birmingham airport to Cheltenham and then back a few days later. Kamar our driver couldn’t have been nicer to deal with and I really would recommend him and the company to anybody! 10/10 service
March 12, 2025
Unprompted review
Consistently Excellent Service
I’ve used Excelsior Cars regularly for airport transfers and they never disappoint. The service is always top-notch – punctual, reliable, and professional. The drivers are friendly and helpful, and the cars are modern, spotless, and comfortable. It’s a pleasure dealing with a company that truly takes pride in what they do. Highly recommended!
April 5, 2025
Unprompted review
Top-notch service
I've been using Excelsior for several years now for frequent transfers from Birmingham Airport to Derby and back, and have only ever have good experiences with them. They are hugely reliable and provide a top-notch service. The drivers are just the best - lovely guys - and we've had some great chats over the years - have covered all topics! Even when there was major chaos at Birmingham due to a bomb scare, Abid went above and beyond to make sure that my elderly dad and I got back to Derby safely. The online booking process is so simple, and I believe that the firm's website has just been updated to streamline the process even further. All in all, Excelsior have made my travels a lot easier, and for that I am grateful. Thank you, all!
March 21, 2025
Unprompted review
Had quote I booked but cancelled said…
Had quote I booked but cancelled said no car available when I try book again same way price went up by £28 and now there is a car available asking for payment maybe car come available but not same quote to sign up
April 3, 2025
Unprompted review
Reply from Excelsior Cars
Hi Naresh,
Thank you for taking the time to leave a review.
We’re genuinely sorry for the confusion and inconvenience you experienced. At the time of your booking, our website was undergoing maintenance, which unfortunately caused a pricing issue and meant we were unable to honour the original quote. The issue was identified quickly and has since been fully resolved.
For over 10 years, we have built our reputation on reliability, excellent customer service and transparency, earning nearly a thousand genuine five-star reviews across Google, Trustpilot, Facebook and other review platforms.
We welcome genuine feedback, whether positive or negative, as it helps us improve. However, as this was a temporary technical issue that has now been resolved, we would be grateful if you would consider updating or amending your review to reflect the current situation.
We hope you’ll give us another opportunity to provide the level of service we’re known for.
Kind regards,
Abid Hussain
Excelsior Cars
Trustworthy Service
Great service required a quote to and from Airport replied very quickly I received all confirmation details and receipt for booking
I will be booking with Excelsior Cars for all my future Travel arrangements
Special mention for Kamran who picked us up from Airport communication was excellent no waiting around meet and greet in the car home lovely job,Top man Kamran.
April 2, 2025
Unprompted review
Airport drop off and pick up March 2025
Great experience again with this company for airport drop off and pick ups.
Both drivers good at communicating updates, plans and keeping in touch.
Very reliable with timings.
Prices good too!
March 15, 2025
Unprompted review
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