The support from the Exclaimer team has been amazing, 10 stars outta 10! Jasmine was very kind and helpful, especially during our 1 on 1 session where she pointed out some very useful tips and best p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Stephen James went above and beyond. When my company restructured and we needed to quickly adjust our renewal contract, Stephen was extremely helpful. He was able to give us some time to make some q... See more
Company replied
I wanted to share how impressed I was with the service I received from Jasmine at Exclaimer. She truly knew her stuff and answered every one of my questions thoroughly. What I appreciated most was t... See more
Company replied
Setup made a lot easier by Support Engineer - Graeme Smith. I've never set anything like this up but knew of the technology, I was getting stuck in designing my signature and although it wasn't Gra... See more
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Company details
Written by the company
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email account across 70,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. For more information on Exclaimer, please visit www.exclaimer.com.
Contact info
51 Eastcheap, EC3M 1DT, London, United Kingdom
- +44 (0)1252 531422
- customer-relations@exclaimer.com
- exclaimer.com
4.6
Excellent
242 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleasure to deal with
Jasmine was really patient and informative and listened to our ideas and showed us the best way to implement them
November 20, 2025
Unprompted review
Reply from Exclaimer
Thanks for the great feedback for Jasmine! We truly love having her and are glad to hear she was so helpful - great service is important to us. Thanks for choosing Exclaimer!
Bravo Abdul Aziz Mohamed!
Abdul Aziz Mohamed assisted us with utmost professionalism and readiness.
We have largely appreciated his commitment to deliver fast and effective resolution on the matter at hand.
November 21, 2025
Unprompted review
Reply from Exclaimer
Thanks for the five stars Alessio! We're so happy to hear Abdul was efficient and professional and hope you continue to find new ways to enjoy using our service. Thanks for choosing Exclaimer!
Jaz was helpful in reviewing the…
Jaz was helpful in reviewing the different options
November 19, 2025
Unprompted review
Reply from Exclaimer
Hey Liz, thanks for the great review! We're pleased to hear that Jaz was so helpful. Thanks for choosing Exclaimer!
I received very quick and excellent…
I received very quick and excellent assistance. I had a solution within a very short time, and the solution was great. I can confidently recommend the Renewals team.
November 17, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five star review! We are happy that your renewal was so efficient and easy, and we hope you continue to enjoy using our service. Thank you for choosing Exclaimer!
Despite some initial challenges during…
Despite some initial challenges during troubleshooting, Nuno demonstrated strong expertise by identifying the root cause and resolving the issue effectively
November 13, 2025
Unprompted review
Reply from Exclaimer
Thank you Michelle! We appreciate no one likes running into an error so we are glad Nuno was able to help you through it. Thank you for choosing Exclaimer!
Karina was great to deal with for our…
Karina was great to deal with for our renewal excellent service!
November 13, 2025
Unprompted review
Reply from Exclaimer
Thank you for the great review Will! Karina will be happy to know she made the renewal process smooth for you. Thank you for choosing Exclaimer!
Bhuwan has been excellent…
Bhuwan has been excellent in providing the necessary information for us to design and implement the signature we need. We are extremely grateful for all of his help.
November 11, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five stars Galen! We are so pleased to hear that Bhuwan managed to get you up and running with your signature. Thank you for choosing Exclaimer!
Responsive and helpful
Responsive and helpful
My case was addressed by Sean swiftly, he provided all what I needed and beyond.
Thank you!
November 12, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for the great feedback! We are happy to hear Sean provided such a great service. Thank you for choosing Exclaimer!
Annie Lee gave amazing customer…
Annie Lee gave amazing customer service. Exclaimer is an amazing company to work with and their product is exceptional. Thank you Exclaimer!
November 10, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five stars! Annie will be pleased to hear she left a great impression and we appreciate the great feedback. Thank you for choosing Exclaimer!
Setup made a lot easier by Support…
Setup made a lot easier by Support Engineer - Graeme Smith.
I've never set anything like this up but knew of the technology, I was getting stuck in designing my signature and although it wasn't Graeme remit, he went above and beyond to help me out.
The design aspect of the tool is a little glitchy but once all setup you can forget about it
October 28, 2025
Unprompted review
Reply from Exclaimer
Thanks Lee! We are glad Graeme was such great tech support and you felt like your problems were handled in such a positive way. Thank you for choosing Exclaimer!
Fantastic
Edward Carter defined everything that is good about customer service. It’s nice to see the improvement in your customer support over the last couple of years, but it comes as no surprise if you employ people like Edward.
November 4, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five stars John! Edward is definitely a great asset to us so we are pleased that he was able to give you such a great experience. Thank you for choosing Exclaimer!
Lalita Purohit from Exclaimer has been…
Lalita Purohit from Exclaimer has been a great help regarding a case about a qty mismatch in invoicing. She really kept me posted and constantly provided with updates until the case was finished. Thank you so much Lalita!
November 11, 2025
Unprompted review
Reply from Exclaimer
Thank you for the great feedback Matt! We appreciate invoicing can be a sticky process so we are pleased to hear Lalita was able to keep you updated. Thank you for choosing Exclaimer!
Excellent customer service and very…
Excellent customer service and very useful knowledge to enable me to resolve my issue
November 7, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five star review Dave! We are happy to hear you had such a great service and found our team helpful. Thank you for choosing Exclaimer!
I wanted to thank Karina for her…
I wanted to thank Karina for her professionalism and support. Well done.
November 6, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five star review Stefano! Karina has been doing amazing this month so really happy to hear you got such great service. Thank you for choosing Exclaimer!
Promptly and efficient!
November 5, 2025
Unprompted review
Reply from Exclaimer
Thank you for the great review Simona!
A wonderful product and service
A wonderful product and service. Especially with the support service and the person who handled our case Suresh Panakkal.
November 6, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five stars! We will make sure Suresh knows he gave such a positive experience and we thank you for choosing Exclaimer!
very fast response from support on…
very fast response from support on tickets we have created, the latest ticket, Suresh P dealt with the request, first response and resolution all in one, issue resolved.
thanks!
November 5, 2025
Unprompted review
Reply from Exclaimer
Thank you for the great review! Suresh will be super happy to hear he provided such a great service and we are happy to hear you got a resolution. Thank you for choosing Exclaimer!
Conner
My experience working with Support Engineer, Conner Seifers was awesome. He was extremely quick to respond and was able to help solve my issue within minutes of me submitting the ticket.
November 4, 2025
Unprompted review
Reply from Exclaimer
Thank you for the five stars! We have passed this back to Conner and we hope you continue to have a positive experience while using our service. Thank you for choosing Exclaimer!
Fantastic piece of software and even…
Fantastic piece of software and even better for the great support team that comes behind it, I highly recommended
November 4, 2025
Unprompted review
Reply from Exclaimer
Hello Manny! Thank you for the five star review, we are really pleased to hear you had a great experience with our support team. Thank you for choosing Exclaimer!
Excellent! Many thanks!
My experience working with Yin Wei Yeung during this year's renewal has been fantastic! Responses have been rapid and accurate, and I am very grateful for the friendliness and professionalism that I have encountered.
November 4, 2025
Unprompted review
Reply from Exclaimer
Thank you Thomas for the five stars! Yin is very happy to hear that she gave you such a great service and we hope that you continue to find our support just as efficient. Thank you for choosing Exclaimer!
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