The support from the Exclaimer team has been amazing, 10 stars outta 10! Jasmine was very kind and helpful, especially during our 1 on 1 session where she pointed out some very useful tips and best p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stephen James went above and beyond. When my company restructured and we needed to quickly adjust our renewal contract, Stephen was extremely helpful. He was able to give us some time to make some q... See more
Company replied
I wanted to share how impressed I was with the service I received from Jasmine at Exclaimer. She truly knew her stuff and answered every one of my questions thoroughly. What I appreciated most was t... See more
Company replied
Setup made a lot easier by Support Engineer - Graeme Smith. I've never set anything like this up but knew of the technology, I was getting stuck in designing my signature and although it wasn't Gra... See more
Company replied
Company details
Written by the company
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email account across 70,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. For more information on Exclaimer, please visit www.exclaimer.com.
Contact info
51 Eastcheap, EC3M 1DT, London, United Kingdom
- +44 (0)1252 531422
- customer-relations@exclaimer.com
- exclaimer.com
4.6
Excellent
242 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb Service from Harry!
Harry has been excellent - communicative, responsive, very helpful and I'd be happy to renew all our client contracts (and hopefully new ones) if the process is this smooth!
Fab work!
September 12, 2025
Unprompted review
Reply from Exclaimer
Thank you for your kind words! We’re delighted to hear Harry provided such excellent support and made the renewal process smooth. We’ll be sure to share your feedback with him, it’s wonderful to know you’d be happy to renew with us again. Thanks for choosing Exclaimer.
Excellent support!
Lalita Purohit was super helpful and quick to assist. Very informative, providing clear and concise instructions and assisted with my query promptly and effectively for a quick resolution.
September 12, 2025
Unprompted review
Reply from Exclaimer
Thank you for sharing your experience! We’re so pleased to hear Lalita was able to provide clear, helpful, and prompt support. We’ll be sure to pass along your feedback to her. Thanks for choosing Exclaimer.
Daviana is the best!
Daviana went above and beyond assisting me with multiple requests. She's very knowledgeable and a pleasure to deal with! Please promote her or give her a good raise! :)
September 11, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for your wonderful feedback! We’re thrilled to hear Daviana went above and beyond to support you. Thanks for choosing Exclaimer.
Great jon from Harry
Harry did a great job with our renewal and the process was very straightfoward. He was very helpful
September 11, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re so pleased to hear Harry made your renewal process smooth and straightforward. We’ll make sure he sees your kind words, feedback like this means a lot to us. Thanks for choosing Exclaimer
A big thumb up for Lalita Purohit
Sometimes you are fortunate enough to receive support from someone who understands you completely, knows exactly what needs to be done from a technical perspective, and also has the confidence that the issue is in good hands with her. I greatly appreciate the way in which this issue has been handled.
September 9, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review. We’re glad Lalita was able to provide such helpful support. Thanks for choosing Exclaimer to manage your email signatures.
Very fast response, resolution.
Suresh Panakkal solved it in no time, much appreciated.
September 8, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re glad Suresh was able to resolve your issue so quickly. Thanks for choosing Exclaimer
Desk Generalist Lalita very helpful!
Desk Generalist, Lalita P. was wonderful! Efficient, thorough and professional. My requests were handled and my questions answered in a timely fashion. We really like the Exclaimer plug-in. It has greatly improved our image by consistently branding all employees signature to abide our company branding guidelines.
September 8, 2025
Unprompted review
Reply from Exclaimer
Thank you for your positive review! We’re delighted to hear Lalita provided such efficient and professional support. It’s great to know Exclaimer is helping your team maintain consistent, branded email signatures across the company.
Edward was knowledgeable and helpful
Edward was knowledgeable and helpful. Cheers.
September 4, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review. We’re glad Edward was able to provide helpful support. Thanks for choosing Exclaimer to manage your email signatures.
Exclaimer improving their Customer Service function
Exclaimer looks to be improving their Customer Support, in this case in the account administration area. In the past we have seen several issues with billing information, and which was always difficult to get corrected, but the experience this time was better. It took some time but the issues got resolved.
August 29, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for your review. We’re glad to hear your recent experience with our customer support and account administration was a positive improvement and we appreciate your feedback and will keep working to make the process even smoother. Thanks for choosing Exclaimer
Hanna-Maria the GOAT
Hanna-Maria was able to take my ticket and work through it quickly and the progress was perfect from start to finish.
September 8, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re really pleased Hanna-Maria was able to resolve your ticket quickly and keep the process smooth from start to finish. Thanks for choosing Exclaimer
Wonderful Customer Service Attention
While we weren't able to get Exclaimer working due to our own internal security controls, your team has been very helpful in navigating the contract process and getting everything sorted for us. Thank you to Hanna-Maria Stephen for finding a solution. Thank you for your customer service efforts. It means a lot.
September 8, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re so pleased our team was able to support you through the process, and we’ll make sure Hanna-Maria is recognized for her efforts in finding a solution. Thanks for choosing Exclaimer.
Good product
Good product, lots of configurable options which helps when automating sending from shared mailboxes etc. Thanks also to Lalita for prompt customer support.
September 5, 2025
Unprompted review
Reply from Exclaimer
Thank you for your 5-star review! We’re glad Exclaimer’s flexibility is helping you manage signatures and shared mailbox workflows, and that you’re enjoying the product. We’ll be sure to recognize Lalita for her excellent support. Thanks again for choosing Exclaimer
Thanks to Lalita for her prompt and…
Thanks to Lalita for her prompt and clear communication
September 3, 2025
Unprompted review
Reply from Exclaimer
Thank you for your kind words. We’re so pleased to hear that Lalita’s prompt and clear communication made a positive difference. We’ll be sure to share your feedback with her. Thanks again for choosing Exclaimer.
Quick response and thorough answer!
September 3, 2025
Unprompted review
Better Reports
Suresh Panakkal was great and managed to get me the information that helped and directed me to a better report to use. What I didn't like was the hunt I had to go on to find out who our "active users" are with Exclaimer. Even the report I received still didn't list the 57 users for which we were billed, but it provided a closer list than the one that listed 144 users. Having the ability to actually pull who our active users are and who we are being billed for would improve system usability a lot
August 29, 2025
Unprompted review
Reply from Exclaimer
Thank you for taking the time to share your experience. We’re glad to hear that Suresh was able to provide helpful information and guide you toward a better report. We’ll be sure to pass on your feedback regarding active user reporting to the relevant team. Thanks again for choosing Exclaimer!
Great support team
I greatly appreciated the support provided by Lalita. Lalita was able to solve my issues and provide me additional support for other sales related items. I can't thank Lalita enough for this support, definitely want Lalita supporting my company in any future support cases. many thanks
August 21, 2025
Unprompted review
Reply from Exclaimer
Thank you for your kind feedback! We’re so pleased to hear Lalita was able to resolve your issues and provide extra support. We’ll be sure to share your kind words with her, and thank you for choosing Exclaimer.
Fast and efficient in making my…
Fast and efficient in making my adjustments. Thanks Harry & Exclaimer
August 20, 2025
Unprompted review
Reply from Exclaimer
Thank you for your feedback! We’re delighted Harry was able to make those adjustments quickly, and it’s great to hear Exclaimer is working well for you.
Great support
David was professional, friendly and very knowledgeable. He took the time to understand my issue and provided several options to solve the issue.
August 19, 2025
Unprompted review
Reply from Exclaimer
Thank you for your feedback! We’re glad David was able to resolve your issue quickly and that you’re enjoying Exclaimer. Our product is designed to make email signature management simple and effective, and it’s great to know it’s delivering value for you. Thanks again for the great review!
Companies subscription renewed last…
Companies subscription renewed last week and Harry made the process incredibly painless. Love the product and wouldn’t hesitate to recommend to anyone. A+ team 👍
August 12, 2025
Unprompted review
Reply from Exclaimer
Thank you for your feedback! We’re glad Harry made the renewal process easy and that you’re loving Exclaimer. Our product is all about making email signature management simple and effective, and it’s great to know it’s working well for your team. Thanks again for the 5 star review.
Hanna-Maria did a great job to help us
Hanna-Maria did a great job to help us! She immediately understood what our problem was and solved it correctly and quickly.
August 11, 2025
Unprompted review
Reply from Exclaimer
Thanks so much for the awesome feedback! 🙌 We’re thrilled Hanna-Maria could jump in and get everything sorted quickly for you. It’s great to hear you had such a smooth experience with our support team and Exclaimer. Thanks again for sharing!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.