The support from the Exclaimer team has been amazing, 10 stars outta 10! Jasmine was very kind and helpful, especially during our 1 on 1 session where she pointed out some very useful tips and best p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Stephen James went above and beyond. When my company restructured and we needed to quickly adjust our renewal contract, Stephen was extremely helpful. He was able to give us some time to make some q... See more
Company replied
I wanted to share how impressed I was with the service I received from Jasmine at Exclaimer. She truly knew her stuff and answered every one of my questions thoroughly. What I appreciated most was t... See more
Company replied
Setup made a lot easier by Support Engineer - Graeme Smith. I've never set anything like this up but knew of the technology, I was getting stuck in designing my signature and although it wasn't Gra... See more
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Company details
Written by the company
Exclaimer is the leading provider of email signature management solutions for Microsoft and Google email services. Its scalable cloud-based platform enables organizations to centrally manage and automate email signatures, ensuring regulatory compliance, operational efficiency, and brand consistency. Built for IT teams, Exclaimer simplifies administration by eliminating manual updates, reducing security risks, and maintaining full control over corporate email communications. Exclaimer delivers 20 billion email signatures from 9 million email account across 70,000 organizations annually. Its diverse customer base includes Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. For more information on Exclaimer, please visit www.exclaimer.com.
Contact info
51 Eastcheap, EC3M 1DT, London, United Kingdom
- +44 (0)1252 531422
- customer-relations@exclaimer.com
- exclaimer.com
4.6
Excellent
242 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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Reply from Exclaimer
Thank you for the wonderful feedback! We're so glad our support team was able to help and thank you for choosing Exclaimer.
Veronica Diaz is awesome!
October 2, 2025
Unprompted review
Reply from Exclaimer
Thank you for the feedback! We’re thrilled to hear Veronica Diaz made a great impression. Thanks again for choosing Exclaimer
Excellent Customer Service from Stephen
Working with Stephen at Exclaimer has been a very pleasant experience. Stephen has been patient and clear throughout our transfer process and has made the experience a really good one. We started the transfer process with plenty of time to spare, but I feel that even if we hadn't, Stephen would have proactively ensured that our process woul have gotten over the line. Thank you Stephen!
October 1, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for taking the time to share such a fantastic review!
We’re so pleased to hear that Stephen made such a positive impression and ensured your transfer process went smoothly from start to finish.
It’s wonderful to know that his clear communication and proactive approach made the experience a great one. We’ll make sure Stephen receives your kind words, feedback like this means a lot to the whole team.
Divya was quick to respond and really…
Divya was quick to respond and really helpful!
September 30, 2025
Unprompted review
Reply from Exclaimer
Thank you for sharing your feedback! We’re delighted to hear that Divya was quick to respond and provided such helpful support. We’ll be sure to pass along your kind words. Thanks for choosing Exclaimer.
Very quick and complete support
Had some questions about several functions and was helped very quick and correct. Thanks to Alan Stephenson
September 26, 2025
Unprompted review
Reply from Exclaimer
Thank you for sharing your 5 star review! We’re so pleased to hear that our support team was able to assist you quickly and thoroughly. Providing clear and efficient support is a top priority for us, and it’s great to know Alan Stephenson made such a positive impact. We’ll be sure to pass along your kind words to Alan. Thanks for choosing Exclaimer.
the good communications in case of my…
the good communications in case of my question
September 25, 2025
Unprompted review
Reply from Exclaimer
Thank you for your 4 star review and thanks for choosing Exclaimer.
Clear guidance on how to resolve my…
Clear guidance on how to resolve my issue
September 23, 2025
Unprompted review
Reply from Exclaimer
Thank you for your 5 star review and thanks for choosing Exclaimer.
Couldn't recommend Exclaimer highly…
Couldn't recommend Exclaimer highly enough, we've been very happy with the product and the customer service we have received even around our exit from Hanna-Maria in the help desk has been excellent. This is a company who upholds the values of customer service.
September 24, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for your wonderful feedback! We’re so pleased to hear you’ve been happy with both the product and the customer service you’ve received. It’s especially great to know Hanna-Maria was able to support you so well. Thanks for choosing Exclaimer.
Renewed our subscription recently and…
Renewed our subscription recently and despite the need for chopping & changing, Harry Carter made the process really straightforward and nothing ever seemed liked a hassle
September 22, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re so pleased to hear Harry made your renewal process straightforward, even with the changes needed. It’s great to know nothing felt like a hassle, we’ll be sure to share your kind words with him. Thanks again for choosing Exclaimer.
Great first impression to Exclaimer
This is my first time connecting with Exclaimer support & I must say that the service is wonderful. Harry was able to provide step by step instructions on the managing my client's subscription. Harry has been very responsive and able to escalate the case in a timely manner. The support team at Exlcaimer has been very helpful and friendly. Great customer service. Thanks Harry!!
September 18, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for sharing your first experience with our support team! We’re delighted to hear Harry was able to guide you step by step and keep things moving quickly for your client’s subscription. It’s wonderful to know you found the team helpful and friendly, we’ll be sure to pass along your thanks to Harry.
Billing ownership change with Lalita Purohit
We really appreciate the excellent support provided by Ms. Lalita Purohit, who answered our questions quickly and efficiently. Thanks to her, we were able to transfer billing ownership quickly and with ease.
September 23, 2025
Unprompted review
Reply from Exclaimer
Thank you for your kind review! We’re so pleased to hear Lalita was able to answer your questions so quickly and make the billing ownership transfer smooth and easy. We’ll be sure to share your feedback with her. Thanks again for choosing Exclaimer.
We were up for renewal and Harry Carter…
We were up for renewal and Harry Carter from the Renewals Team were efficient in getting our contract renewed at the same price as the cheapest quote we sourced from another vendor. This shows that Harry and Exclaimer wanted to keep our business and ensure we have continuity of service.
September 22, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re really glad to hear Harry made your renewal smooth and matched the best quote you found. Keeping your business and ensuring continuity of service matters a lot to us, and it’s great to know that came through. We appreciate your trust and look forward to supporting you this year and beyond. Thanks for choosing Exclaimer.
Promptly resolved technical issue
Suresh and Himesh were very keen to help with the Usage Report.
September 16, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re so pleased to hear that Suresh and Himesh were able to help you quickly with the Usage Report. We’ll be sure to pass on your kind words to them. Thanks for choosing Exclaimer
Thank you very much for your fast and…
Thank you very much for your fast and efficient response to my request. Lalita did a great follow-up of the case and takes care until it was solved.
Exclaimer is a great application that resolved for our company the need of standard signatures on emails in a highly efficient method and a reasonable price.
September 17, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for your kind review! We’re delighted to hear Lalita was able to support you so quickly and see your case through to resolution. It’s great to know Exclaimer has helped your company manage email signatures efficiently and cost-effectively, we really appreciate your feedback and recommendation.
My experiences with the Customer…
My experiences with the Customer Operations team have been outstanding, i would highly recommend Exclaimer as a partner to work with.
September 18, 2025
Unprompted review
Reply from Exclaimer
Thank you so much for your lovely review! We’re really happy to hear you’ve had such great experiences with our Customer Operations team. Your recommendation means a lot to us, and we’re delighted you’ve found Exclaimer such a good partner to work with.
Great!! - Jasmine Hotham-Tunnadine
very helpful - Jasmine Hotham-Tunnadine
September 17, 2025
Unprompted review
Reply from Exclaimer
Thank you for your 5 star review and we're glad Jasmine was able to help. Thanks for choosing Exclaimer.
Great service, quick response
Spoke to Lalita who responded very promptly and resolved my issue quickly. Great service and recommend the signature manager. Very easy to use and great support service.
September 17, 2025
Unprompted review
Reply from Exclaimer
Thank you for your 5 star review! We’re so glad Lalita was able to resolve your issue quickly and that you’ve found our email signature solution easy to use. We really appreciate your recommendation and are delighted you’re enjoying Exclaimer.
Renewal Assistance
For our upcoming renewal, I needed help with updating our company information as well as changing the number of licenses. Both Lalita Purohit and Karina Mashru and were responsive and able to assist with my requests and confirm my new renewal price.
September 15, 2025
Unprompted review
Reply from Exclaimer
Thank you for sharing your experience! We’re delighted to hear that Lalita and Karina were able to assist quickly and make your renewal process smooth. We’ll be sure to pass along your kind words to them. Thanks for choosing Exclaimer
I was affraid that endless explanations…
I was affraid that endless explanations and negotiations will be needed, but everything went smoothly.
September 15, 2025
Unprompted review
Reply from Exclaimer
Thank you for your feedback! We’re so pleased to hear everything went smoothly and that your experience with Exclaimer was hassle-free. Thanks for choosing Exclaimer
Thanks, Leigh!
Leigh was prompt, friendly, and did an excellent job explaining the possible reasons for the issue and the steps needed to fix it. Thanks, Leigh!
September 12, 2025
Unprompted review
Reply from Exclaimer
Thank you for your review! We’re so glad to hear Leigh was able to provide clear explanations and friendly, prompt support. We’ll make sure your feedback is passed along. Thanks for choosing Exclaimer.
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