Exclusivecouple Reviews 25

This company is a fraud! I paid for a shirt that never got delivered despite correct information! They refuse to refund despite tracking info saying the shirt is at their facility! Ordered it in October! Still trying to get refund in January! Do not order from this company!

Do not purchase from them. It is a scam. I ordered and paid for 2 shirts I never received.

DO NOT BUY FROM THIS COMPANY!!! I purchased 2 Happy Birthday Charlie Kirk shirts 4 weeks in advance. They arrived 4 days after his birthday. The pictures on the back look nothing like Charlie Kirk. They are abhorrent. I was charged way more than I was supposed to be charged. The items came from Italy even though the website claims Made in America. I’ve been trying to get a refund & have been told I can have $4 back because their warehouse says I got my order. This company is a total scam. They should be shutdown for false advertising & stealing.

This company is nothing but a scam. Didn’t get my order. What I did get was a slip from my post office saying the package had counterfeit postage that I would have to pay if I come to the post office and pick it up. The company tracking said they tried twice to deliver it, which was a total lie. The worst part is I ordered through PayPal and PayPal sided with this scam company. So be careful with using PayPal,too. I’m so disgusted this “company “ is getting away with ripping people off.

Ordered a sweatshirt with freedom in the front and the number 31 on the back with pictures of Charlie Kirk. Received the order and it was a joke! It wasn’t a sweatshirt: it was more of a thick tshirt material. The pictures of Charlie Kirk looked AI generated and robotic looking. Very distorted. I requested a refund and was told that they could give me a $3 refund. Was told I could send it to China but it would cost a lot for shipping. I’m keeping it, but I will be embarrassed by the horrible pictures on the shirt.
DO NOT ORDER FROM THIS COMPANY

Do NOT buy from them!!!
Bought 3 shirts...
1) they charged me far more than I agreed to pay when I clicked purchase (including over 30% claimed to be taxes - my tax rate is 7% where I live).
2) they are completely non-responsive - I've contacted them 5 times - still no response.
3) the item was supposed to arrive in 10 days or so - it has been 2 weeks and it isn't even close....
I have escalated this everywhere I can and not sure if there is any recourse for me, but hopefully this helps someone else avoid this awful company!

This is a fraudulent site. Do not buy anything from them or forward any money to them. I bought two Charlie Kirk shirts from them. After several threats, I received the shirts almost a month later. They are the cheapest things I have ever seen. The lettering will scrape off with your fingernail. I paid $70 for the shirts. Huge rip off. They refused a return and said they came from China even though it says on the site “American Made”.

I purchased a T-shirt to honor Charlie Kirk. First, I didn't know it was shipping from Belgium. It took over 2 weeks to arrive.
It's super thin and the letter are iron on. It won't last through 5-6 washings. I ordered a 2XL, it was too small.
I've sent an email asking for an address to return it to and a full refund. I wouldn't pay $5 for this shirt.

It was not made clear when ordering that the items came from Europe. It’s taking forever to receive it and the shipping was expensive.

Do not order from this company. Their sizes are not correct and their refund policy is actual a huge lie. I tried to return 2 of the shirts I ordered for my husband and they refused to allow me to. They are short on him and they are tight in the shoulder, he can't even wear them. These were a 2xl size. They don't even rate a 1 star. Typical for foreign companies! This is my last straw with foreign companies I won't be ordering anything else from them! I will definitely be doing my due diligence from now on!

Oh how i wish I would have read the reviews before I ordered. This is the biggest scam company ever !!@! Please don't order from here!!!! The website said they were from Kentucky - they are from Japan !! I HAVE NEVER Received MY ORDER. I am going to try however I can to recoup money. This company should not be allowed to stay in business !!

I ordered a shirt in early may. I kept checking the tracking. It was stuck in California for a long time. Finally, in early, July it said it was delivered June 6. It was never delivered. I tried to contact them, but all they said was to talk to my neighbors. In a year of multiple packages a day, this is the only one that was "missing".
I recommend finding an American company.

Placed order paid thru Paypal and this company tried to bill me two more times for two orders I did not make. I had to cancel my credit card do to Fraud . DO NOT BUY FROM THIS COMPANY !

Their web page claims all items made in Kentucky. Not true. They claim customs rejected the package (why is customs involved with this order? Did Kentucky secede again?) The package was shipped from Greece. I've exchanged several emails with them, and they don't answer my questions. Very shady operation...definitely behaving like a scam operation.

1 star because I could not give negatives. I ordered on May 1 and here it is almost July and all I get are automated responses blaming Trump's tariffs LOL what a joke. I am out money since I doubt I will ever receive my hat and shirt!!

BEWARE!!!! I ordered and paid for a shirt and I asked if it was possible to have 3/4 sleeves. They sent me a code and asked for another $6.29. Like an idiot, I used the code and sent them the extra money. They now say I entered the wrong code and the extra $6 was credited to another account. They also say they don't collect the payments and can't (in other words WON'T) issue a refund. So no shirt and no refund. This is quite a nice little scam they've got going here.

Ordered for Mother's day, it said it should arrive in time. It came 1 week late. Upon arrival, the print was already peeling off the hoodie. Its literally just ironed on. And the hood was stitched incorrectly so it can't fully be worn. They claim to have an "ironclad 100% satisfaction guarantee". The first thing they told me when I complained was the "warehouse guarantees the item is correct". I sent pictures. I could either return the item at my expense to China, or they offered me 5 dollars, less than 10% of original purchase price. I kept complaining, they offered me $12 after weeks of complaining and I took it because I was just over it. Now I'm out $60 and my wife didnt get her Mother's Day present. Absolute scamy terrible experience

These people are thieves. Seems to be a scam all the way through. I really wanted a sweater custom-made paid about 65 bucks for it and I still haven't received it. According to their tracking it was delivered May 17th and I still haven't seen anything. Plus it took over a month for them to tell me that it was being delivered. Their customer service sucks. There's no phone number to call. They're unreliable, complete scam

DO NOT ORDER FROM THIS PLACE!!! THEY ARE THIEF'S!!!! Did not reveive what I order due to a issue on their website and instead of offering to send me the correct order or a full refund they kept trying to compensate me for less than half of what I originally paid! So not only am I $63USD shorter I still haven't received the correct order even though I have emailed them multiple times. Absolutely disgusted!!! And when i wrote the same on their facebook page they deleted it and blocked me!!! Absolute scum!

Ordered a custom sweatshirt 9/19/2024 and I still have not received it, it was ordered and needed for a special event and did not arrive in time. Also when order was placed the tax for the item was not calculated in the order total and added after I clicked the order total.

Very disappointed with this order and would not recommend anyone to place an order.