My items arrived in a timely manner and the products were well sealed with no damage. Each item presented a wonderful experience of flavor to all of my family members.
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Review summary
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I just wanted snacks and soda.
To see what some unique snacks would taste like, I ordered a subscription box full of all kinds of unique snacks. Most were really good; there were a few unusual or different tasting snacks that didn'... See more
What made my experience great was the expected delivery time process. The products was delivered right on time. What the company is doing great is producing good tasting snacks.
Company replied
Company details
Written by the company
At Exotic Snacks Company, we are passionate about bringing you the best selection of exotic snacks from around the world. As a trusted provider of unique and hard-to-find snacks, we strive to deliver an exceptional snacking experience to our valued customers. With our extensive range of products, you can explore flavors and tastes that are not commonly found in your local stores. We carefully curate our collection, ensuring that each snack meets our high standards of quality, flavor, and authenticity. Customer satisfaction is at the heart of our business. We take pride in providing excellent customer service and fast shipping, ensuring that your orders are delivered promptly and in perfect condition. We believe that snacking should be a joyous experience, and we are committed to making your snacking journey exciting and delightful. Whether you're looking to discover new flavors, satisfy your cravings, or share unique snacks with friends and family, we've got you covered. Join us on this delicious adventure and experience the world of exotic snacks like never before. Thank you for choosing Exotic Snacks Company. We appreciate your trust and look forward to serving you with exceptional snacks and outstanding service.
Contact info
United States
- exoticsnacks.com
4.0
Great
396 reviews
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This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 48 hours
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Absolutely amazing
Absolutely amazing! Had the exact chips I’ve been dying for!!! Thank you so so so much
June 24, 2024
Reply from Exoticsnacks
Thank you so much for your amazing review! We’re thrilled that we could provide you with the exact Doritos Mild Salt Potato Flavor Chips you’ve been craving. It’s always great to hear when we hit the mark and bring joy to our customers. Your satisfaction means a lot to us, and we appreciate your kind words. We’re here to fulfill your snack cravings anytime, so feel free to order again whenever you’re in the mood for more delicious chips. Enjoy your snacks, and thank you once again for choosing us!
I would look into a carrier other than…
They need to look into a carrier other than USPS. They miss-handled my package delivering it to the wrong post office and then states that it was delivered yesterday but I never received it. So it’s not exactly the companies fault but it’s a no for me because of it. Update it arrived after calling usps!
June 10, 2024
Reply from Exoticsnacks
We appreciate your feedback and apologize for the inconvenience caused by the shipping carrier. At Exotic Snacks, we strive to provide reliable shipping options, including USPS and UPS, to accommodate our customers’ preferences. It’s important to note that once a carrier is selected at checkout, we adhere to their delivery processes.
Regarding your specific situation, it appears there may have been a misplacement by USPS, and we understand your frustration. Please know that we do not control the operations of USPS or any carrier, but we are here to assist. Unfortunately, we did not receive any prior communication from you regarding this issue.
Please reach out to us at info@exoticsnacks.com with your order details so we can further investigate and assist you promptly. Your satisfaction is important to us, and we want to ensure your next experience with us is smooth and enjoyable.
Thank you for bringing this to our attention.
Great shipping Shipped fast I had a…
Great shipping Shipped fast I had a large order and it all come together and on time
June 12, 2024
Reply from Exoticsnacks
Thank you so much for your fantastic review! We’re thrilled to hear that your large order arrived quickly and on time. Our team works hard to ensure smooth and timely deliveries, and we’re delighted it paid off for you. If there’s anything else we can do to make your experience even better next time, just let us know. We look forward to serving you again soon!
Still on Top
The prices are very competitive with other companies doing the same thing. The shipping is fast and everything comes very well wrapped up and taped so nothing gets damaged. They always have a great variety in stock which many sites don't have. I have been a faithful customer for awhile now after having bad experiences elsewhere.
June 11, 2024
Reply from Exoticsnacks
Wow, thank you so much for your amazing review! We’re incredibly grateful to have you as a loyal customer since the beginning of this year. It means a lot to hear that you appreciate our competitive prices, fast shipping, and careful packaging—it’s all about making sure your goodies arrive in perfect shape! We’re thrilled to offer a wide variety of products that you love. If there’s ever anything else we can do for you, just give us a shout. Can’t wait to serve you again soon!
The items I ordered was terrible
The items I ordered was terrible just terrible,the drinks was flat and not good at all.I will never order from this company again.just waste 50.00 something dollards
May 30, 2024
Reply from Exoticsnacks
We’re sorry to hear about your experience with our products. We understand your disappointment with the flat sodas you received. Carbonation loss during transportation can indeed occur due to various factors beyond our control. We apologize for any inconvenience this may have caused.
Additionally, taste preferences can vary widely among individuals, and we regret that our products did not meet your expectations in terms of flavor. We strive to provide quality products that satisfy our customers’ tastes, and we apologize that we fell short in this instance.
Please keep in mind that we are not the manufacturers of these products but a service store offering a range of products to US-based consumers that are not widely available in the US market. These products are tailored to Asian market consumer taste standards, which can vary significantly from local preferences. Your feedback is crucial to us, and we appreciate the opportunity to address your concerns. Please reach out to us at info@exoticsnacks.com so we can work towards resolving this issue to your satisfaction.
Reply from Exoticsnacks
Thank you for the positive feedback! We’re glad you enjoyed the Hershey’s Freeze-Dried Strawberries Cookies N Creme. We appreciate your support!
Excellent!
I placed my first order with this company..
Quick service and delivery. The items were packages carefully. Everything was delicious. Already placed my second order!
Definitely a favorite online shop of mine.
June 9, 2024
Reply from Exoticsnacks
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience with us and enjoyed the Cantabile Korean Pouch Drinks. Your continued support means a lot to us, and we look forward to serving you again!
Came quick and super fresh!
June 9, 2024
Reply from Exoticsnacks
Thank you for your fantastic review! We’re thrilled to hear that your order arrived quickly and that you enjoyed the Swedish Candy. Your satisfaction is our priority, and we look forward to serving you again soon!
Fast shipping and good selection of product
Good selection of product, but wish they had more items in stock as a lot of things were out of stock. Easy checkout and quick shipping. Received everything in good condition and great packaging.
June 9, 2024
Reply from Exoticsnacks
Thank you for your positive feedback! We’re glad you appreciated our product selection and found the checkout process easy. We apologize for the items that were out of stock during your visit. We’re constantly working to replenish our inventory to ensure a wider selection. It’s great to hear that your order arrived quickly and in good condition. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon!
I received the wrong item
I received the wrong item. I ordered the banana peelerz gummy and received mango.
June 6, 2024
Reply from Exoticsnacks
We apologize for the mix-up with your order and any inconvenience caused. We received your email and responded promptly to resolve the issue. However, we have not yet received your response to proceed further with resolving the issue. Please contact us at info@exoticsnacks.com so we can promptly address this matter for you. We acknowledge that both items’ packaging looks similar, and we take responsibility for the mistake. We appreciate your understanding and look forward to resolving this for you.
Reply from Exoticsnacks
Thank you for the positive rating! We’re glad you appreciated the fast delivery. Looking forward to serving you again!
Reply from Exoticsnacks
Thank you for the 5-star review! We’re thrilled you enjoyed the fast shipping and fresh candy. Looking forward to your next order!
Reply from Exoticsnacks
Thank you for the 5-star review! We’re glad you enjoyed everything. We appreciate your support!
Amazing!!!
May 17, 2024
Reply from Exoticsnacks
Thank you for the 5-star review! We’re glad you enjoyed everything. We appreciate your support!
Great price and quick shipping.
May 15, 2024
Reply from Exoticsnacks
Thank you for the 5-star review! We’re pleased you found our prices great and shipping quick. We appreciate your support!
Reply from Exoticsnacks
Thank you for the 5-star review! We’re delighted you enjoyed the quick delivery and great quality of our Swedish candy. Enjoy!
Super quick and yummy!
May 15, 2024
Reply from Exoticsnacks
Thank you for the 5-star review! We’re glad you enjoyed the quick delivery and yummy snacks!
quick shipping time and prices
May 7, 2024
Reply from Exoticsnacks
Thank you for the 5-star review! We’re happy you liked our quick shipping and prices. Enjoy your snacks!
Definitely recommend ordering from here…
Definitely recommend ordering from here amazing experience 10/10
April 24, 2024
Reply from Exoticsnacks
Thank you for the 5-star review! We’re thrilled you had an amazing experience. Your recommendation means a lot to us!
Great Buy!!!
Satisfied with purchase..only issues is a couple bags were flat barley any chips in chip bad. Shipping was quick, box was damaged but nothing missing and every bag of chips were different 😉…I will purchase from this seller again. ⭐️⭐️⭐️⭐️ and a 1/2 stars
May 5, 2024
Reply from Exoticsnacks
Thank you for your feedback and the 4-star review! We’re glad you were satisfied with your purchase and the quick shipping. We apologize for the flat chip bags and damaged box. Due to the fragile nature of chips, some minor mishandling during shipping can cause this issue. We appreciate your understanding and look forward to serving you again!
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