Expandi Reviews 203

Expandi has completely transformed our Digital Agency's sales strategy on Expandi. With its automation features, we have experienced a significant increase in ROI and saved valuable time each week. The advanced targeting capabilities have allowed us to engage high-value prospects, resulting in impressive conversions and reply rates. Expandi's features and open access have greatly enhanced our sales team's efficiency and collaboration. Highly recommended for organizations seeking to optimize their LinkedIn outreach.

Tried a second trial period but still had issues connecting my linkedin account, which was an internal error. It suddenly started working after my trial was finished, which I thought would be extended cause it didn't work properly. I contacted support but they said they couldn't help me cause my trial was already over. Very bad experience paid 100 euros and realized it doesn't meet expectations. No service at all.

Hi so I used expandi and within 24 hours of syncing my account, linkedin completely banned me and shut my account down.

Linkedin sent a message saying that the automation tools caused us to be banned.

this caused our marketing to backslide and we're still not able to unlock our accounts after a week of reaching out to supports.

I reached out to get a refund from expandi and let them know what had happened and to shut down the account.

The only reply i got was "our finance team is out of the office right now but they'll be in touch next week some time".

They sent an automated message with a link on how to deactivate my account.

keep in mind i did chat with the human on this poor service and not a bot.

i do not recommend using this tool unless you want to end up in a bad situation.

Customer Support Kings (Queens) - my support rep Patricija helped my peanut brain through a bunch of spreadsheets with a smile! The team is usually super quick to reply and always helpful

As a freelance recruiter, it has been a game changer. I was able to bypass the constraints imposed by LinkedIn's stringent connection request policies using Expandi, making it considerably easier for me to reach out to possible applicants. It has also enabled me to gain access to a new channel of communication other than regular email or phone calls. It is simple to use and quite strong. Outstanding customer service "Thank you Ignas of Finance for resolving my billing issue." I definitely recommend Expandi.

Chat help has been very helpful but but there are some bugs that've taken a few weeks for the tech team to work through (still ongoing) that caused me to pause my campaign. There are also a lot of nuances the user needs to be aware of to avoid duplicative messages being sent.

Chat help was fantastic. Wish I'd known about it 2 days earlier! The response was clear and fast and such a relief to clearly know what step to take to correct my error and get my campaign running again.

Walking through the platform was very intuitive and seamless. It's a great service and personalized attention that you get from every member of the Expandi Team. Very Happy and excited to be using this platform and with every interaction that I have with the representatives.

Patricija from the support team did an amazing job helping us with onboarding !! Highly recommended

I talked with Patricija today about an account verification issue I was facing, and she was incredibly patient and helpful! Answered quickly even when my replies were a bit delayed. Thank you so much Patricija!

Patricija was able to help me in a matter of minutes. Excellent support, thank you

The CX is always great, they are always ready and willing to help with any issues that you encounter. The UI is intuitive enough that you don't really need to go through the tutorial videos to get a basic campaign running.

Patricija was extremely helpful, explained everything in detail, and shared comprehensive Loom videos, which were extremely helpful in starting our first campaign.

Artur was very helpful. The way he gives instructions on what to do was very comprehensive. He is good in what he was doing.

Neville was very helpful in walking me through the platform and setting up my first Expandi campaign. I can't wait to see how it performs :)

Lesia made the onboarding process extremely easy! We have already noticed an increase in our reach. Highly recommend

Got quick & pleasant help in less than 5 minutes! Awesome support team.

I never leave reviews but this has to be one of the Worst Automation tools and Headaches I've used. The tool would get stuck and not send out anything for HOURS, sometimes days. It was recommended by Alex Berman, who I thought would take notice to the crap tool he is pushing.

Terrible support, they bill your card before the trial ends. I reached out for a refund and haven't heard back. Be aware.

Expandi is a great tool to boost your results with LinkedIn. It's user-friendly and easy to navigate.

They have great support, and they are always working on making things better.

Lesia did a very clear job of explaining to me exactly what Expandi is providing me for my year long annual payment for its campaign management.

I so respect how she can stay so productive and so personable in Kiev during Putin's assault on Ukraine!

:-) Lewis Brown Griggs