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Expansion Capital Group Reviews 

1,739
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,739)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Expansion Capital Group logo

Reply from Expansion Capital Group

Glad to hear you had such a positive experience, Benjamin! We appreciate you sharing your thoughts and look forward to supporting you in the future.

Rated 1 out of 5 stars

Ridiculous amount of calls from lenders .

I got funded very quickly, same day. I’m giving them one start because for I have gotten a ridiculous amount of calls from all over the country of agents offering me money. I can’t keep track of the calls anymore, it’s gotten to were I might change my phone numbers. One after the other. I don’t know if they sold my information to someone else. Not the experience I wanted.

May 9, 2026
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Reply from Expansion Capital Group

Thank you for sharing your feedback. We're glad to hear you received funding quickly and had a smooth same-day funding experience. We are looking into why you're receiving all of these phone calls. We're committed to improving our processes to ensure better service. We take your concerns seriously, and we thank you for sharing them.

Rated 5 out of 5 stars

This experience was easy and efficient…

This experience was easy and efficient and handle extremely fast. Thank you for giving me the opportunity. Andrew, my loan officer was awesome.

May 6, 2026
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Reply from Expansion Capital Group

Pleased to know your experience was seamless and that Andrew made a positive impact. We appreciate you sharing your thoughts and look forward to supporting you again in the future!

Rated 5 out of 5 stars

Weekly payments.

May 2, 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience with us, Elvia! We appreciate you sharing your feedback and look forward to supporting you further.

Rated 5 out of 5 stars

Always easy to work with.

Always easy to work with.

May 9, 2026
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Reply from Expansion Capital Group

Glad to hear you find us easy to work with, Lance! We appreciate you sharing your positive experience and look forward to continuing to support you.

Rated 5 out of 5 stars

Got it done

Short conversation gave me good options and got the deal done in less then 2 days

March 20, 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience, Rf. Thank you for the kind words; it’s always our goal to provide quick and effective solutions for our clients.

Rated 5 out of 5 stars

Straight to the point have gotten 3…

Straight to the point have gotten 3 Loans with expansion i would recommend working with them

May 1, 2026
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Reply from Expansion Capital Group

Glad to hear you had a positive experience with us, Michel! Thank you for the kind words and for recommending our services.

Rated 5 out of 5 stars

A very easy and simple process

A very easy and simple process, would highly recommend them.

April 30, 2026
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Reply from Expansion Capital Group

We appreciate your kind words, Daniel! It’s wonderful to hear that you found our process straightforward and recommend us to others.

Rated 5 out of 5 stars

This has been a very significant…

This has been a very significant business experience for me. The trust I received—along with the attentiveness and speed of the process—is remarkable. Thank you for the opportunity to grow my business.

May 6, 2026
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Reply from Expansion Capital Group

We're glad to hear that your experience with us has made such a positive impact on your business, Patricia. We appreciate your kind words and are here to support your growth every step of the way.

Rated 5 out of 5 stars

Quick Financing

The process was fast and easy.

May 6, 2026
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Reply from Expansion Capital Group

We appreciate your kind words and are glad to hear that you found the process efficient. Your satisfaction is our priority, and we're here to support you whenever you need us!

Rated 5 out of 5 stars

Vigilance Protection Services

Vigilance Protection Services, LLC has had a very positive experience working with Expansion Capital Group. Their team has been professional, responsive, and helpful throughout the funding and business support process. They took the time to answer questions, explain available options, and provide clear communication from start to finish.

As a growing security company, having access to the right financial support and guidance is extremely important. Expansion Capital Group made the process straightforward and efficient, which allowed us to stay focused on our operations, client service, and continued company growth.

The only negative is that the repayment structure is set up with weekly payments instead of bi-weekly or monthly payment options. For some business owners, having more flexible payment plan options would be helpful for managing cash flow.

Overall, we appreciate the professionalism and support provided by Expansion Capital Group and would recommend them to other business owners looking for a reliable funding partner.

April 16, 2026
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Reply from Expansion Capital Group

We're glad to hear about your positive experience and appreciate your kind words about our team's professionalism and support. Thank you for your valuable feedback on the repayment options; it helps us continuously improve our services.

Rated 5 out of 5 stars

Great company

This company helping people lots

April 28, 2026
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Reply from Expansion Capital Group

We're glad to hear that our efforts make a positive impact. Thank you for your support, Rajib!

Rated 4 out of 5 stars

Very good turn around time friendly…

Very good turn around time friendly service there when you need the extra help

May 5, 2026
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Reply from Expansion Capital Group

Thank you, James, for your kind words about our turnaround time and service. We appreciate your support and are here to assist you whenever you need us.

Rated 5 out of 5 stars

That they can trust your process

My representative was very professional and patient, he went through every fine print with me, answered all my questions. The process was fast and efficient. Got my money in the required time. I fully recommend

April 25, 2026
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Reply from Expansion Capital Group

We're glad to hear about your positive experience, Fiona. Your recommendation means a lot to us, and we're pleased that our team could assist you effectively.

Rated 5 out of 5 stars

The process was easy

The process was easy. Funds were readily available (within a day). Knowledgeable staff.

May 2, 2026
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Reply from Expansion Capital Group

We're glad to hear that you found our process straightforward and our team helpful. Your appreciation means a lot to us, and we're here whenever you need support!

Rated 5 out of 5 stars

Electric company Expansion capital was morec ompetitive…

Expansion capital was morec ompetitive then other companies I was talking to and did an quick and easy closing process. I will recommend them to anyone.

April 25, 2026
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Reply from Expansion Capital Group

We appreciate your feedback, Bruce, and are glad to hear you found our process efficient and competitive. Thank you for recommending us; it means a lot to us.

Rated 5 out of 5 stars

Very smoothe service for the business…

Very smoothe service for the business needs , and very knowledgeable staff with a professional tone. I'm very glad Mr. Davis directed us to you all .

May 2, 2026
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Reply from Expansion Capital Group

We appreciate your kind words and are pleased to hear that our team was able to assist you effectively. Thank you for trusting us with your business needs!

Rated 1 out of 5 stars

Communication issues

Communication issues

April 24, 2026
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Reply from Expansion Capital Group

Johnnie, we appreciate you sharing your experience. Clear communication is something we take seriously, and we'd welcome the opportunity to learn more about your concerns.

Rated 3 out of 5 stars

Accepting and funding was quick and…

Accepting and funding was quick and painless. The only thing I can say is there should be an option on how you want the payments to be made such as Monthly, Bi-Weekly, or Weekly not just decided for you. We would've preferred either Bi-Weekly or Monthly payments, but are stuck with Weekly payments.

April 23, 2026
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Reply from Expansion Capital Group

Thank you for sharing your experience, Charles. We appreciate your input and are glad to hear that the funding process was quick and painless.

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