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Expansion Capital Group Reviews 

1,740
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and the highly professional, helpful staff, making the process straightforward and easy. Many people highlight the efficiency and speed, often receiving funds quickly, which greatly assists their business needs. Clear communication and a seamless user experience are frequently noted as outstanding. However, some customers also noted dissatisfaction with payment terms, experiencing delays in receiving funds, a lack of flexibility in repayment schedules, and issues with account management such as unexpected payment adjustments and persistent calls about past-due amounts.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

Consumers find staff to be positive, often describing them as helpful, understanding, and professional. Many... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers report positive experiences, highlighting the process as easy, quick, and efficient, often leading... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting quick funding and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to another company for two days and signed 2 contracts just for the loan to fall thru. I spoke to Jake 3-4 time over 2 hours and was approved for the amount that I needed, despite my credit hi... See more

Company replied

Rated 5 out of 5 stars

EASY PROCESS everyone we spoke to was super helpful. Since we have been working with them previously it was as simple as handing over 3 months of bank statements and within the agreed approval we w... See more

Company replied

Rated 5 out of 5 stars

I have used other companies in the past. Expansion Capital's team is the best n the business. They were courteous and professional while maintaining a personal touch. The application process was se... See more

Rated 5 out of 5 stars

Outstanding service in every respect. We had an emergency cash flow situation at our business and thanks to you, filled out the paperwork and the money was in the account the next day. I am very impre... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Expansion Capital Group (ECG) is a leading provider of working capital solutions designed to help small businesses grow, thrive, and succeed. Since 2013, ECG has proudly supported over 35,000 small business owners across the United States by providing fast, flexible, and transparent funding options.

Business Loans from Expansion Capital Group

Written by the company

Get the funds you need to grow your business in minutes!
Expansion Capital Group provides business owners working capital financing using a 3–12 month term finance product which helps business owners expand and grow their businesses. Our products are fast and let you take advantage of those opportunities that just can't wait for a traditional bank loan.
Call us at (877) 204-9203
Our customers may come from different backgrounds, but they all have one thing in common—they need some help to keep expanding and growing. We've been successfully serving businesses and have developed the technology and systems to quickly evaluate your business. Go ahead and take the first step by applying with us. You'll then get a dedicated business banker that is ready to listen and help. You might be surprised at how much capital you could be tapping into.

Contact info

Promotion box for Expansion Capital Group

Funding What's Next.

Fast Capital. Made Possible.

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,740)

449 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Accepting and funding was quick and…

Accepting and funding was quick and painless. The only thing I can say is there should be an option on how you want the payments to be made such as Monthly, Bi-Weekly, or Weekly not just decided for you. We would've preferred either Bi-Weekly or Monthly payments, but are stuck with Weekly payments.

April 23, 2026
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Reply from Expansion Capital Group

Thank you for sharing your experience, Charles. We appreciate your input and are glad to hear that the funding process was quick and painless.

Rated 5 out of 5 stars

Exceptional Service/Great Experience

Working with Matt Bacoulis created for a seamless and efficient process, from start to finish. I strongly recommend Expansion Capital Group.

April 30, 2026
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Reply from Expansion Capital Group

Thank you, Michael, for your kind words and recommendation! We're glad to hear that Matt made your experience smooth and enjoyable.

Rated 5 out of 5 stars

Great company

Very easy to work with.

April 29, 2026
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Reply from Expansion Capital Group

Thank you, Theodore! We're glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

straight forward

straight forward. answered all my questions and quick.

April 21, 2026
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Reply from Expansion Capital Group

Thank you, Michael, for your kind words! We're delighted to hear that you found our service efficient and informative.

Rated 5 out of 5 stars

Easy Process

Easy and quick to work with. Very efficient process. I received my funds quickly.

April 25, 2026
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Reply from Expansion Capital Group

Thank you, Alexander! We're glad to hear that you had such a smooth experience with us.

Rated 1 out of 5 stars

BE HONEST

BE HONEST, YOU TOLD ME AN UNTRUTH WHICH HAS NOW CAUSED ME ISSUES. BADED ON THE EMAILS YOU SENT ME OF MY APPROVAL I MADE BUSINESS DECISION THAT ARE NOW POSSIBLE FOR ME TO KEEP CUZ YOU CHANGED UR MIND OF FINDING ME

April 18, 2026
Rated 5 out of 5 stars

They were very easy to do business with

They were very easy to do business with

April 16, 2026
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Reply from Expansion Capital Group

We're glad to hear you found working with us straightforward, Phillip. Your feedback means a lot to our team, and we appreciate your support!

Rated 5 out of 5 stars

Easy to deal with

April 18, 2026
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Reply from Expansion Capital Group

We appreciate your kind words and are glad to hear you found the process straightforward. Your support means a lot to our small business!

Rated 2 out of 5 stars

I am on my third loan with expansion…

I am on my third loan with expansion capital I started a little over a year ago and I was told that if I create a good track record with them, they will help me out and give me better rates on loans. I just signed my third one reluctantly, and they are absolutely not here to help me. They are basically about themselves. There was zero help and establishing a track record with them doesn’t mean a thing.

April 3, 2026
Rated 5 out of 5 stars

Great service.

Great service.

April 22, 2026
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Reply from Expansion Capital Group

We appreciate your kind words, Rhode! It's wonderful to know that you had a positive experience with us.

Rated 5 out of 5 stars

Great customer service

Great customer service. Provided the assistance we needed.

April 15, 2026
Expansion Capital Group logo

Reply from Expansion Capital Group

We're glad to hear that you had a positive experience with us, Alicia. We appreciate your kind words and are always here to help!

Rated 5 out of 5 stars

ECG is great to work with

ECG is great to work with. The entire pro was quick and easy. Our agent was helpful and knowledgeable with any questions or concerns we had. Thank you ECG you made difference for my business.

April 9, 2026
Rated 1 out of 5 stars

Go any other route

Convinced us that we would get more credit after a series of on time payments. Payments were way too much to begin with, and when we hit rough waters, the bullying tactics began. Go any other route to secure a business loan than this or any company that you have to pay weekly amounts. It nearly broke us.

November 1, 2025
Rated 2 out of 5 stars

Find another lender

Company was great signing us up for a business loan. I have been trying to pay it off early and no one from their team will help me so they can collect as much interest as possible. I reached out to the person who said would be my primary point of contact only for him to tell me to call someone else. Poor customer service and support. Find another lender.

April 24, 2026
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