eMortgageReviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Lotty was just extraordinary. from the beginning of the process to its end, everything was handled in the most professional manner with very clear timelines and updates as things processed. Lotty went... See more

Rated 5 out of 5 stars

Great service from Emortgage. . Lotty is a very proactive and supportive professional. Since the early beginning of the transfer deal she initiated a whatsapp group and been giving advices on the next... See more

Rated 4 out of 5 stars

From the start of the process Jim was amazing. Helpful, knowledgeable, prompt to respond to questions and concerns and always patient. We felt like we were in safe hands from the outset. As the sale p... See more

Rated 5 out of 5 stars

Let’s be honest, applying for a mortgage is not the most fun activity—but Tash somehow made it feel manageable. From the initial application to the final key handover, he was incredibly friendly, proa... See more

Company details

  1. Mortgage Broker

Written by the company

Financial and life planning that enables you to negotiate life’s financial complexities with ease and confidence, knowing that a professional team is by your side every step of the way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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No history of asking for reviews

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4.7

All reviews

(136)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Commitment & Service

The service provided by Lotty is absolutely incredible, she is dedicated, resourceful and goes over and above to make a complicated process as smooth as possible. She works SO hard and I would like to thank her from the bottom of my heart for her help and patience. Lotty we are incredibly grateful

October 6, 2021
Unprompted review
Rated 5 out of 5 stars

Lotty best broker ever

Just purches my villa recently and Lotty realy helped me a lot of thing even out of her duty. And she is very profissional broker with paitience. She even guide me to regist DEWA and developer application.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

I just sold my property with…

I just sold my property with Expatmortgage with the agent Lotty and I have to say she was very professional and commited to the deal. Great attitude and made my experience a lot better!

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Lotty is 5-star!

Lotty has been the best conveyancer we’ve had. She undertook the entire process with us not being in the country and there was not one hiccup. Her attention to detail, working late hours (don’t know how she does it) willingness to take on the headaches of banking processes and still put on a smile has made the transaction so seamless. Highly recommended.

September 7, 2021
Unprompted review
Rated 5 out of 5 stars

We’ve dealt with Ms Lotty when we…

We’ve dealt with Ms Lotty when we purchased and later sold our property and can’t thank her enough for all the work she did, transactions went very smoothly without a single issue, Ms Lotty is very organized and efficient too and know what’s she is doing. We recommend her to any one wishes to sell
or buy a property.
O.N Darsouni

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Lotty was our conveyance agent for the…

Lotty was our conveyance agent for the sale of our apartment. There were many ridiculous, silly delays along the way and the endless nonsense that seems to accompany the sale of property. Lotty handled all of it with grace, professionalism and a positive approach that resolved the endless problems in due course. There is no way that the average person could do her job and do it so well. My wife and myself commend Lotty for her incredible service and assistance.
The sale process is a never ending mine field, loaded with frustration and silly and expensive procedures. I don’t think most people’s mental health could survive the task.
Lotty is an absolute star and we would recommend her without hesitation ... in fact, we would recommend her with glorious enthusiasm.
Well done Lotty.. Thank you. Continued success and best wishes.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic team. Lotty & Jim are rockstars!

I got Expat Mortgage to help me with getting mortgaged for a 3 bedroom house I bought recently in Dubai. I had a fantastic experience with them and not a single thing to complain about. Jim was my Mortgage Advisor and he was a thorough gentleman right from the get-go, always available to answer my questions and patient through my most ignorant moments. They went out of their way to do everything can to get the mortgage from the bank as soon as possible with almost no effort required on my part except providing basic personal paperwork. After the Final Offer Letter was issued, Lotty took over for Conveyance and she is by far, the sweetest person I have ever dealt with. Patient, cheerful and accommodating throughout every hiccup, she made even the most hassling admin work a little easier to deal with. It's thanks to Lotty that I didn't feel the load of the immense bureaucracy of the process. And through it all, she didn't once make me feel ignored - even though I'm sure she was handling multiple cases parallel. I always felt like her main priority. If I buy another home or sell this one, Lotty will be the first person I contact to see it she'd be willing to handle Conveyance for me. If you're considering Expat Mortgage, just go for it. Don't think twice. You'll get more than your money's worth.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Lotty

Hello. My name is Shokoofeh Kharazmi and I recently worked with your company in buying a villa in Mira. I wanted to leave a note letting you know your employee Lotty has been an amazing support through the whole process. She is extremely knowledgeable, helpful, courteous and always there for us! She went above and beyond so many times when it was not a part of her job!
I do congratulate you on acquiring such an amazing talent.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Ms Lotty Valenton

Ms. Lotty made selling our home a seamless pleasure.

Her communication and organisational skills are exceptional. She is a very approachable, honest and open young executive.

It has been an absolute pleasure dealing with her and I wish her all the best and every success in her promising future.

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Customer Service from Lotty.

5 Star Customer Service from Lotty.

Lotty earned all of the five stars we selected.
Lotty has worked so hard in ensuring our house purchase went smoothly; no question went unanswered, regardless of the hour in the day.
Lotty worked exceptionally hard and is an asset to Expat Mortgage.

Thank you Lotty for all your assistance and help.
Kind Regards,
Sarah and Tim

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Lotty!

Hi, i just wanted to leave a review for Lotty! She provided one of the best Real Estate experiences I have ever encountered. When i was selling my villa i expected a painful path! I am based in the UK and Lotty just took control and made the whole thing quite enjoyable! I handed her POA and there was minimal involvement from me. Lotty was available for questions at all times of the day. Lotty is professional and thorough although this will be of no surprise to you! Thanks again Lotty for a wonderful service..

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Expatmortgage

I would highly recommend Expatmortgage, especially Lotty who was just fantastic! She is an absolute gem. She was on hand to answer all our queries and responded so quickly even out of hours which put us at ease and made the purchase so smooth for us. She really is an absolute star.

June 8, 2021
Unprompted review
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