Expatriate Group Reviews 

476
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve been with this company for several years now and have consistently found them to be excellent. The claims process is incredibly simple and efficient, and reimbursements are always handled... See more

Rated 5 out of 5 stars

We bought multi-trip annual insurance, and the option of just buying cover for emergency medical care and repatriation suits us. We live in France, and return to the UK to visit friends and family 3 t... See more

Company replied

Rated 5 out of 5 stars

Sraight forward renewal process, hasle free and easy to read infomration. All optons are on display, so you select which ones you wish to include and the price is adjusted in front of you. Once you ha... See more

Company replied

Rated 5 out of 5 stars

I have renewed my Expat Group Travel Insurance for both my husband and I every year since 2019. It is always very easy to do even if you want to change your cover. I particularly like that I have be... See more

Company replied

Company details

  1. Insurance Agency
  2. Health Insurance Agency
  3. Income Protection Insurance Company
  4. Life Insurance Agency
  5. Travel Insurance Company

About Expatriate Group

Written by the company

Expatriate Group

A leading provider of international health insurance and financial services for expatriates and global citizens.


With over 30 years of experience, our company offers a range of solutions that cater to the unique needs of individuals, families, and businesses living and working abroad.

We understand the challenges and complexities of international living, which is why we offer comprehensive insurance coverage and financial services to ensure our clients have the protection they need while abroad. Our products include health insurance, life insurance, income protection, and travel insurance, all designed to provide peace of mind and financial security.

Our team of experienced professionals is dedicated to providing personalized service and support, helping clients navigate the complexities of global healthcare and insurance. We work with leading insurance providers around the world to ensure our clients have access to quality healthcare and financial services, no matter where they are.

At Expatriate Group, we believe in making international living accessible and affordable for everyone. Whether you are an individual, family, or business, we have a solution that fits your needs and budget. Contact us today to learn more about our products and services, and how we can help you protect your health and wealth while living abroad.

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Expatriate Healthcare

Written by the company

14 day money back guarantee
If you purchase any product from Expatriate Group and aren't 100% happy, so long as you haven't made a claim, we will refund 100% of your premium.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

476 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(476)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good timing for next trip.

Good timing for next trip.
Straightforward admin.

March 11, 2025
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Reply from Expatriate Group

Thank you for your review. We're pleased you found the process easy to use. : )

Rated 5 out of 5 stars

good value for expats, great customer service

Quick quote online from the website. Easy to process.
Webchat used and speedy replies received, which clearly answered my questions.

March 10, 2025
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Reply from Expatriate Group

We're glad to have been of assistance. Thank you for choosing Expatriate Group. : )

Rated 5 out of 5 stars

Helpful

Helpful, understanding and understanding

March 10, 2025
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Reply from Expatriate Group

Thank you for your review. We're glad to have been of assistance. : )

Rated 5 out of 5 stars

I had a professional and detailed…

I had a professional and detailed follow up for my renewal of my insurance. - It was handled by a very kind and dedicated Mrs. Emma White and for the things that was unclear to me she helped me clarify all in best way possible. Kind regards, Casper

March 4, 2025
Unprompted review
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Reply from Expatriate Group

Thank you for sharing your experience. We will pass along your kind comments to Emma, who will be delighted with your feedback. : )

Rated 5 out of 5 stars

It was extremely easy to open a travel…

It was extremely easy to open a travel insurance policy with the Expatriate Group. Now, let's see how easy it is to process a claim. In over 30 years of traveling with anual travel insurance, I never processed a claim.

March 1, 2025
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Reply from Expatriate Group

Thank you for your review and for choosing Expatriate Group. : )

Rated 5 out of 5 stars

Great prices

Great prices, great communication especially on the live chat.

February 26, 2025
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Reply from Expatriate Group

Thank you for the feedback. We'll locate the advisor who assisted and let them know your comments. : )

Rated 5 out of 5 stars

Very helpful and patient with taking…

Very helpful and patient with taking out the policy which will commence shortly.

February 24, 2025
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Reply from Expatriate Group

We are pleased that you were well looked after by the customer service team. Thank you for your review. : )

Rated 5 out of 5 stars

Relatively straightforward document…

Relatively straightforward document request. Simple to upload. Website works. Agents responsive and fair.

February 14, 2025
Unprompted review
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Reply from Expatriate Group

Thank you for your review. We appreciate you sharing your experience. : )

Rated 5 out of 5 stars

decent policy and reasonable claim process

The policy coverages for annual cover were more extensive than I could find anywhere else. It was not the cheapest but not unreasonable for peace of mind. Unexpectedly had to make a claim which was settled within a month. The claims process required a lot of paperwork but that is only to be expected. Overall am very happy with everything to date

January 15, 2025
Unprompted review
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Reply from Expatriate Group

Thank you for taking the time to post a review. We're delighted that your experience was largely positive. : )

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