Europesure Travel Insurance Reviews 

578
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff and mention how quick and straightforward it is to set up or renew their travel insurance policies online without any hassle. Consumers also note that the rates are very reasonable, offering great value for money and reliable peace of mind during their trips abroad. However, some customers also noted frustrations regarding the claims process and unexpected payout refusals for hotel expenses or travel disruptions. Reviewers shared concerns about difficulties when trying to get reimbursed, mentioning that dealing with third-party handlers during disputes can be quite challenging.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, professional assistance and smooth transactions.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the website is very... See more

Claim

Users describe ambiguous interactions with claim, noting that many consumers fortunately have not had to file... See more

Price

Clients share positive opinions on price, highlighting that the costs are very reasonable and competitive.... See more

Subscription

Reviewers highlight positive experiences with subscription renewals. Consumers appreciate the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the... See more

Company replied

Rated 5 out of 5 stars

All communication was completed with no fuse and everything was clear from the start. Price was as we expected for people of our age (62 & 67). Fortunately we had no reason to use you other than peac... See more

Rated 5 out of 5 stars

I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensa... See more

Company replied

Rated 5 out of 5 stars

An easy and good way to get travel insurance. Especially for people living outside their home country. The website has several options. Both single trips and multiple trips over the year.

Company replied


Company details

  1. Insurance Broker
  2. Health Insurance Agency
  3. Student Insurance Company
  4. Travel Insurance Company

Written by the company

Europesure offers Annual Multi Trip and Single Trip travel insurance to expats and local nationals based in the EU, the rest of the EEA, UK, Gibraltar and Monaco aged up to age 79. Standard covers include Medical Expenses, Cancellation and Baggage. A number of optional covers complement the standard travel insurance benefits available with three levels of cover . Options include COVID-19, Winter Sports, Golf, Business, Terrorism Disruption, Gadgets, Weddings and Car Hire Excess. The policies are underwritten at Lloyd's and Lloyd's Insurance Company. All quotes and purchases are made online with a debit of credit card with instant email policy issue.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

578 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(578)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have and incident and still havent…

2 weeks ago i was told few days.

July 5, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your review and we are sorry that you appear not to have been contacted by our Claims Handlers. We have contacted them and asked them to investigate this as soon as possible. The team at Europesure. UPDATE ; Our claims handlers have responded to me and have advised that there has been multiple email contacts between you and they are assessing your latest reply which was received on Friday so we are uncertain why you say "and still haven't answered"

Rated 5 out of 5 stars

Knowledge customer service.

Knowledge customer service.

June 30, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Very helpful after I made a mistake on my application.

I made a mistake on my original application and you couldn't have been more helpful. Very much appreciated

July 27, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

I asked for a quote

I asked for a quote. They had all my info on file abd it was super easy. The policy and cost is easy to follow and understand. Friendly service.

July 25, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Brilliant service

The minute they received my email I was called. Kevin was amazing and of great help. I highly recommend this insurance company if you are travelling abroad. Well done great service

August 12, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Good morning - thank you for your very kind updated review and we are extremely pleased that your claim was handled to your satisfaction. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Great Service!

Very helpful staff in our local Status Insurance in Cyprus. We have been using them for a few years since a friend recommended them.

May 28, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we have passed this on to our agent. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Straight forward and easy to understand…

Straight forward and easy to understand
Smooth transactions and good customer service
Reasonable prices

July 20, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 4 out of 5 stars
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Seems correct

The sales went vert fast and correct.Enough information was given, but ....the value is really given if you need them, let´s see

July 9, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

No nonsense policy choices

I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the look of the next year’s policy, so it only takes a few minutes to choose and renew. Prices are getting up there, but it’s the same with other companies as well. I have not had to file any claims yet.

June 4, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review and that the site presentation made your decisions easier. We wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Just very easy to renew online

Just very easy to renew online. Haven't ever had to claim, and hope we don't but if ever we do, we hope to find it's just as straight forward.

June 29, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

The process was simple no need to go…

The process was simple no need to go into the office. Our updated insurance plan was sent to us we clarified we wanted to continue with the policy, paid the premium and the policy was emailed to me.
Very happy

July 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Clear policy details.

Great communication and easy to renew.

June 2, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

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