Europesure Travel Insurance Reviews 

587
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to navigate, making it fast and straightforward to arrange travel insurance online. Consumers also appreciate the very competitive prices and the clear, easy-to-understand policy choices designed to suit different destinations and personal needs. However, some reviewers were not happy with the claims process, noting unexpected rejections or difficulties when trying to get reimbursed for travel disruptions. Some people also mentioned that handling claims is often outsourced to external groups, which can make the overall reimbursement procedure quite frustrating.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient, friendly, and exemplary support.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is very... See more

Claim

People report ambiguous experiences with claim, as many consumers note they have not actually had to file any... See more

Price

Reviewers mention positive feedback about price, highlighting very reasonable costs and competitive rates.... See more

Website

Reviewers highlight positive aspects of the website, describing it as informative, very easy to navigate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the... See more

Company replied

Rated 5 out of 5 stars

The insurance was recommended by our travel agent (who explicitly told us he did NOT receive a commission from his recommendation). The website was easy to navigate & quickly found the product coveri... See more

Rated 5 out of 5 stars

All communication was completed with no fuse and everything was clear from the start. Price was as we expected for people of our age (62 & 67). Fortunately we had no reason to use you other than peac... See more

Rated 5 out of 5 stars

I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensa... See more

Company replied


Company details

  1. Insurance Broker
  2. Health Insurance Agency
  3. Student Insurance Company
  4. Travel Insurance Company

Written by the company

Europesure offers Annual Multi Trip and Single Trip travel insurance to expats and local nationals based in the EU, the rest of the EEA, UK, Gibraltar and Monaco aged up to age 79. Standard covers include Medical Expenses, Cancellation and Baggage. A number of optional covers complement the standard travel insurance benefits available with three levels of cover . Options include COVID-19, Winter Sports, Golf, Business, Terrorism Disruption, Gadgets, Weddings and Car Hire Excess. The policies are underwritten at Lloyd's and Lloyd's Insurance Company. All quotes and purchases are made online with a debit of credit card with instant email policy issue.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(587)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward and easy to understand…

Straight forward and easy to understand
Smooth transactions and good customer service
Reasonable prices

July 20, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 4 out of 5 stars
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Seems correct

The sales went vert fast and correct.Enough information was given, but ....the value is really given if you need them, let´s see

July 9, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

No nonsense policy choices

I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the look of the next year’s policy, so it only takes a few minutes to choose and renew. Prices are getting up there, but it’s the same with other companies as well. I have not had to file any claims yet.

June 4, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review and that the site presentation made your decisions easier. We wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Just very easy to renew online

Just very easy to renew online. Haven't ever had to claim, and hope we don't but if ever we do, we hope to find it's just as straight forward.

June 29, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

The process was simple no need to go…

The process was simple no need to go into the office. Our updated insurance plan was sent to us we clarified we wanted to continue with the policy, paid the premium and the policy was emailed to me.
Very happy

July 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Clear policy details.

Great communication and easy to renew.

June 2, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

World Wide Travel, best policy 😊

Quick, easy, professional. That’s why we automatically renew yearly. Good price for world wide yearly cover.

June 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review and loyalty. We wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Excellent service and value

Excellent service and value

June 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 4 out of 5 stars

I've had the travel insurance for now 3…

I've had the travel insurance for now 3 years and no peoblem at all but ro be honest i haven't had to claim anything.

June 25, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 1 out of 5 stars

i told your agent in torrevieja 4 days…

i told your agent in torrevieja 4 days after the policy was paid for but i am not happy with the service so i asked to cancel it and refund my money....in spain you have legally 10 days to cancel a new policy--PLease contact them in the torrevieja office..I am going this afternoon for my refund

June 19, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your review. I understand you have now visited your local independent agent and they have cancelled your policy which you no longer required. The team at Europesure

Rated 5 out of 5 stars

Better safe than sorry.

I'm pleased to say the only experience of your company was the ease of applying for the insurance and the very reasonable cost. I didn't need to claim for anything, but it always felt good to have that safety net.

June 19, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

It was easy to get quite and all done…

It was easy to get quite and all done without any trouble the assistant was helpful and knou

June 19, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

June 18, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

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