Avantigo Reviews 1,086

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, particularly highlighting the straightforward online process for obtaining quotes and purchasing policies. Many people found the prices to be very reasonable and offering good value for money, especially for seniors and those with pre-existing medical conditions. The website is frequently mentioned as easy to navigate and efficient. However, some customers also noted issues with the website, experiencing glitches when trying to buy a policy or being unable to view policy details online. A few other people also felt that the service was not always smooth, with some reporting being cut off during calls or facing unexpected additional charges for policy changes.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, or... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website easy to navigate and... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the site easy to... See more

Value for money

Users describe positive interactions with value for money. Many customers found the prices competitive and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the ease of setting up... See more

Based on these reviews

Rated 5 out of 5 stars

Wanted a one year multi trip travel insurance policy for Uk plus Europe. Disclosed my health history that included a heart attack and prostate cancer in the noughties - both long since overcome. Se... See more

Rated 5 out of 5 stars

The person who I spoke with regarding my travel insurance, was very helpful and understanding . She was extremely patient and didn’t rush me at all. I felt respected and listened to, of which enabled... See more

Rated 5 out of 5 stars

I needed some holiday insurance.unfortunately I’m not too good with online shopping so my son did it for me . I watched him doing it as I had to give him information about myself and my wife. I was su... See more

Rated 5 out of 5 stars

No delay in answering my call. My enquiry was handled in the most efficient manner by Dali who could not have been more helpful and friendly. Dali resolved my problem in no time and he is a credit... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Due to my mum having an accident I changed the date of a holiday already booked
So I then needed to change the date and some health information on a travel policy already purchased from Avantigo.
The customer service assistant was so helpful after answering a few questions and a call back, The date on the policy was changed and the medical information updated. My mum can now recover from her injuries and look forward to her holiday later this year. Only had to pay a small fee to make changes to the policy.
Thank you so much. 😊

April 7, 2026
Rated 5 out of 5 stars

Value

Easy to negotiate site. Probably good value but dont know why insurance companies do this at this stage because the proof of satisfaction will only apply if a claim becomes necessary.

April 10, 2026

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