Wanted a one year multi trip travel insurance policy for Uk plus Europe. Disclosed my health history that included a heart attack and prostate cancer in the noughties - both long since overcome. Se... See more
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Review summary
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What people talk about most
Based on these reviews
The person who I spoke with regarding my travel insurance, was very helpful and understanding . She was extremely patient and didn’t rush me at all. I felt respected and listened to, of which enabled... See more
I needed some holiday insurance.unfortunately I’m not too good with online shopping so my son did it for me . I watched him doing it as I had to give him information about myself and my wife. I was su... See more
No delay in answering my call. My enquiry was handled in the most efficient manner by Dali who could not have been more helpful and friendly. Dali resolved my problem in no time and he is a credit... See more
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy online process and good price.
April 10, 2026
Cost and coverage
Cost and coverage
I would recommend anyone to check out Avantigo, very easy to understand health questions that make it easy to holiday.
April 8, 2026
Competitive pricing and very friendly…
Competitive pricing and very friendly customer services
April 8, 2026
Annual leave!;
Easy to complete in line. Good result. Price very acceptable.
We are a little confused as with Avanti we would have had to specify Spain, but we only had to specify Europe.
April 7, 2026
It was quick and easy to follow.
March 19, 2026
Reply from Avantigo
Dear Kay,
Thank you for taking the time to leave your review.
Although you have provided us with positive feedback, you have given us a rating of only 1 star out of 5. Just so you know, you are able to edit your review if this was unintentional.
However, should this be correct we would love to hear your feedback on how you feel we can improve. Simply contact us via customerservices@avantigo.com and we will be happy to help.
Thank you for choosing AvantiGo!
Kind Regards
Michelle
Do not go with this company
Do not go with this company. Their website glitches when you try and buy a policy. It says payment hasn't gone through. But it does. They charged me three times for the same policy. Their customer services team are terrible. I have been on hold for more than an hour, every time. I am still to get my refund back. I will of course be following this up. But such waste of precious time.
March 27, 2026
Reply from Avantigo
Dear Hita,
Thank you for your review, I am sorry you are unhappy with your recent encounter with AvantiGo.
I am sorry to hear of the issue you had when purchasing a policy. I can see from the account that your policy has been cancelled and all 3 refunds are being credited back to you. There has also been a complaint logged for you. Please be assured that this will be investigated and the complaints team will make contact with you in a timely manner.
Once again, please accept my sincere apologies for the inconvenience and any frustration caused.
Kind Regards
Michelle
Questions were easy to follow .
March 30, 2026
Very helpful young man
Very helpful young man, who was polite and understood exactly what I required.
April 6, 2026
Found on compare the market .
Found on compare the market .
Rang next day and ask for it ( hokiday insurance ) in the post .
They are posting . Waiting to receive. All good and polite
April 5, 2026
after realising i had put the wrong…
after realising i had put the wrong dates after purchasing the insurance it was a simple straight forward process to change the dates by making a phone call to the company..
April 5, 2026
it was just easy to do on line
April 5, 2026
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