Avantigo Reviews 1,086

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use, particularly highlighting the straightforward online process for obtaining quotes and purchasing policies. Many people found the prices to be very reasonable and offering good value for money, especially for seniors and those with pre-existing medical conditions. The website is frequently mentioned as easy to navigate and efficient. However, some customers also noted issues with the website, experiencing glitches when trying to buy a policy or being unable to view policy details online. A few other people also felt that the service was not always smooth, with some reporting being cut off during calls or facing unexpected additional charges for policy changes.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often describing it as reasonable, good, or... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the website easy to navigate and... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the site easy to... See more

Value for money

Users describe positive interactions with value for money. Many customers found the prices competitive and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the ease of setting up... See more

Based on these reviews

Rated 5 out of 5 stars

Wanted a one year multi trip travel insurance policy for Uk plus Europe. Disclosed my health history that included a heart attack and prostate cancer in the noughties - both long since overcome. Se... See more

Rated 5 out of 5 stars

The person who I spoke with regarding my travel insurance, was very helpful and understanding . She was extremely patient and didn’t rush me at all. I felt respected and listened to, of which enabled... See more

Rated 5 out of 5 stars

I needed some holiday insurance.unfortunately I’m not too good with online shopping so my son did it for me . I watched him doing it as I had to give him information about myself and my wife. I was su... See more

Rated 5 out of 5 stars

No delay in answering my call. My enquiry was handled in the most efficient manner by Dali who could not have been more helpful and friendly. Dali resolved my problem in no time and he is a credit... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent service.

The person who I spoke with regarding my travel insurance, was very helpful and understanding . She was extremely patient and didn’t rush me at all. I felt respected and listened to, of which enabled us to reach a favourable conclusion. Excellent service. Thank you ⭐️⭐️⭐️⭐️⭐️

April 3, 2026
Rated 5 out of 5 stars

Right insurance for right price

We know as we get older the insurance will keep going up, we felt we hot the right cover fif our medical conditions.
Price very reasonable and the website was very easy to use.

March 27, 2026
Rated 4 out of 5 stars

Policy renewal

Renewing my policy was very straightforward and I didn't hsve to wait to get through to someone. However, the lady I spoke to rushed through all the details so quickly it was not always easy to understand her. She was not a native speaker, which is fine, but I had to ask her to repeat or speak more slowly several times. She was very professional but her manner was somewhat brusque. For this reason I cannot give 5 stars.

April 2, 2026
Rated 1 out of 5 stars

My fight was cancelled to Saudi Arabia

My fight was cancelled to Saudi Arabia, when I called my insurance for a claim, the Avantigo company is looking for excuse not to pay.
Please don't trust those insurance companies ( money sucker).

March 20, 2026
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Reply from Avantigo

Dear Hassania,

Thank you for your review, I am sorry you are unhappy with us and the decision given to you.

I have passed this on to the relevant team to look into and get back to you as soon as possible,

My apologies for the frustration caused.

Kind regards

Yvonne

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