Wanted a one year multi trip travel insurance policy for Uk plus Europe. Disclosed my health history that included a heart attack and prostate cancer in the noughties - both long since overcome. Se... See more
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Brilliant website and price
Easy process
Policy not as requested
Booked insurance at a good price. However when I read the policy it did not match what was asked. I was told to phone them again the next day and that the changes might mean an extra charge. No thanks cancelled. It seems they have again missed the point. I didn"t ask for the policy to be changed they gave me a policy different to that requested.

Reply from Avantigo
Good web to navigate and input the…
Good web to navigate and input the necessary information
I’ve had a great experience Excellent Service and Professionalism…
I’ve had a great experience with Avantigo from start to finish. The level of professionalism and attention to detail really stood out, and the team were always responsive, helpful, and easy to deal with.
Communication was clear throughout, and any questions or concerns were handled quickly and efficiently. It’s clear they genuinely care about delivering a high-quality service and ensuring customer satisfaction.
Overall, I would highly recommend Avantigo to anyone looking for a reliable and trustworthy service. A very smooth and positive experience.
Very easy to choose level of travel…
Very easy to choose level of travel insurance cover
Very helpful in explaining everything…
Very helpful in explaining everything and easy to follow instructions
Very understanding and a good price
Very helpful
Found on comparison site
Found on comparison site. Cover looked good and price was reasonable. Hope I don’t need to use policy for any reason, but holiday insurance cover imperative.
Competitive quote and good cover
Easy to complete
What a great company seems they know…
What a great company seems they know that some over 80s with slight impairment can travel just as easily as before they were 80 , thank you and well done .
All straight forward no problems and a…
All straight forward no problems and a good price.
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