Europesure Travel Insurance Reviews 

587
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the digital platform is very simple to navigate, making it fast and straightforward to arrange travel insurance online. Consumers also appreciate the very competitive prices and the clear, easy-to-understand policy choices designed to suit different destinations and personal needs. However, some reviewers were not happy with the claims process, noting unexpected rejections or difficulties when trying to get reimbursed for travel disruptions. Some people also mentioned that handling claims is often outsourced to external groups, which can make the overall reimbursement procedure quite frustrating.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient, friendly, and exemplary support.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is very... See more

Claim

People report ambiguous experiences with claim, as many consumers note they have not actually had to file any... See more

Price

Reviewers mention positive feedback about price, highlighting very reasonable costs and competitive rates.... See more

Website

Reviewers highlight positive aspects of the website, describing it as informative, very easy to navigate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the... See more

Company replied

Rated 5 out of 5 stars

The insurance was recommended by our travel agent (who explicitly told us he did NOT receive a commission from his recommendation). The website was easy to navigate & quickly found the product coveri... See more

Rated 5 out of 5 stars

All communication was completed with no fuse and everything was clear from the start. Price was as we expected for people of our age (62 & 67). Fortunately we had no reason to use you other than peac... See more

Rated 5 out of 5 stars

I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensa... See more

Company replied


Company details

  1. Insurance Broker
  2. Health Insurance Agency
  3. Student Insurance Company
  4. Travel Insurance Company

Written by the company

Europesure offers Annual Multi Trip and Single Trip travel insurance to expats and local nationals based in the EU, the rest of the EEA, UK, Gibraltar and Monaco aged up to age 79. Standard covers include Medical Expenses, Cancellation and Baggage. A number of optional covers complement the standard travel insurance benefits available with three levels of cover . Options include COVID-19, Winter Sports, Golf, Business, Terrorism Disruption, Gadgets, Weddings and Car Hire Excess. The policies are underwritten at Lloyd's and Lloyd's Insurance Company. All quotes and purchases are made online with a debit of credit card with instant email policy issue.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(587)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy and straightforward

June 2, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Been with them years

Been with them years
Easy to do online or if you have questions you can call them

June 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review and loyalty. We wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

This was a renewal

This was a renewal so it required a read through to see if there were any policy changes. There weren't.

So quick and easily done in minutes. Previously I had required a clarification which was answered promptly by email.

May 30, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

very helpful and prompt communication…

very helpful and prompt communication with clear instructions - all done in a very short space of time - Great !

May 26, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review, we wish you safe and happy future travels. The team at Europesure.

Rated 5 out of 5 stars

Very good response to claim

Very good response to claim

February 12, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review and we are very pleased that your claim was handled to your satisfaction. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Easy and transparent information for…

Easy and transparent information for clients to understand.
Never had an issue. My favorites.

May 23, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review - we wish you safe and happy travels. The team at Europesure

Rated 5 out of 5 stars

Insurance for over 80s

A very quick and easy on line process.
Very reasonably priced for over 80s compared with other companies …some of which don’t provide cover at all.

May 20, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 4 out of 5 stars

Setting up my policy

I found the process of setting up my policy very straightforward with excellent support from the company. The price was also very competitive.

April 20, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Very helpful staff

We called their offices to make an inquiry about extra insurance. The gentleman was most helpful and explained everything in a manner that we fully understood.

May 18, 2026
Rated 5 out of 5 stars

Quick and easy

As always so quick and easy to arrange the cover to suit our needs.

May 18, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

NO complicated forms

NO complicated forms - full of medical jargon

Just a simple schedule of what is / is not covered and over what time period since last surgery or occurrence

Very helpful staff ( actual human beings) if you do have a query

April 27, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

A good straight forward European travel…

A good straight forward European travel insurance policy for my wife and I who are both over 75.

April 1, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 4 out of 5 stars

Value for money

It was really easy to book and value for money.I can’t comment further as I fortunately never had to use it, but for peace of mind it was great.

April 27, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

Rated 5 out of 5 stars

Efficient and good value

Efficient and good value

March 30, 2026
Europesure Travel Insurance logo

Reply from Europesure Travel Insurance

Thank you for your very kind review. We wish you safe and happy future travels. The team at Europesure

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