I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... See more
Company replied
Great experience with customer services. Was querying when I'd receive voucher and as we were emailing it arrived in post. They offered to re-send and also sent e-voucher in case I needed asap.
Company replied
By mistake, I booked a flight from Mumbai to Melbourne on the wrong day. Kostas was very helpful in assisting me to cancel the booking promptly. I then rebooked my flight correctly with no problem!... See more
Company replied
Company details
About Experiencegift
Written by the company
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Written by the company
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Contact info
Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands
- experiencegift.com
Need the perfect gift? 🎁
4.5
Excellent
493 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was very helpful
Customer service was very helpful, however it took over 3 weeks for the physical card to be delivered
December 14, 2025
Reply from Experiencegift
Dear Customer,
We hope our assistance has met your satisfaction and addressed your concerns effectively. Should you require any further help or have additional questions, please don’t hesitate to contact us.
We’re always here to assist you.
Kind regards,
Nikolas
Experiencegift Team
-----------------------------------------
Dear Customer,
Thank you for your kind acknowledgment of our customer service team.
Please note that the delivery of physical cards is managed exclusively by third-party providers, including local postal services, and as such, delivery schedules and tracking information are beyond our direct control. During peak periods, such as the Christmas season, extended delivery times may occur due to increased workloads. We are only notified if a delivery is returned to us due to non-receipt by the intended recipient.
We appreciate your understanding and are pleased that our team could assist you.
We will be reaching out to you directly to provide further information and to offer any additional support you may require.
Kind regards,
Nikolas
Experiencegift Team
Fab and easy to use
December 18, 2025
Reply from Experiencegift
Dear Customer,
Thank you for your kind feedback!
We’re delighted to hear you found our service fab and easy to use.
Kind regards,
Nikolas
Experiencegift Team
It was very easy
It was very easy, a great gift and took only moments to do! Looking forward to giving the gifts and seeing the smiles
December 18, 2025
Reply from Experiencegift
Hello Kristine,
Thank you for your wonderful feedback!
We’re thrilled to hear the process was easy and quick, and we hope your gifts bring lots of smiles.
Kind regards,
Nikolas
Experiencegift Team
Repulsive scammers stealing your money
Scammers offering flights at higher prices than the air carriers, dysfunctional website which gets stuck in the middle after getting your payment and grossly incompetent staff which sends you confirmations about flights from months ago when you ask them to help with your upcoming flight. They also force you to take all extras such as luggage at once at the time of the booking. Even without those problems, they are still locking your money into something from where you either have to use it on their terms or it expires. No refunds possible. Awful experience, never use.
December 2, 2025
Unprompted review
Reply from Experiencegift
Dear Customer,
Thank you for your review.
We offer the same prices as the airlines on many occasions and any observed price discrepancies might originate from differences in fare availability at the time of the booking.
Our website is designed to make the booking process as smooth and straightforward as possible. All extras are completely optional, and the fares displayed on our website include the same amenities as the equivalent fare offered directly by the airline.
If you need further assistance, please reach out at support@experiencegift.com, and I will be glad to help.
Kind Regards,
Dimitris
Flightgift Team
Extremely user friendly
Very easy to use once I decided what I wanted to gift. Could not not have been more straightforward
October 4, 2025
Reply from Experiencegift
Hello Martin,
Thank you for your feedback.
We’re delighted to hear that you found the gifting process straightforward and easy to use.
We hope the recipient enjoys their experience!
Kind regards,
Nikolas
Experiencegift Team
Best service and great product
I’m had probably the best experience I could have when getting a voucher for Christmas Day
I bought my daughter a voucher for a hotel and had a terrible experience but bought my son a flight gift card and had the most amazing service
One of the vouchers got held up in the mail and without any questions they just cancelled that one and sent me a new one that arrived for Xmas day. My son was over the moon
He could go visit all his friends at different universities but n NZ. I will buy him another this year as he is leaving for university so he can use it to get home🥰 when ever he wants
November 23, 2024
Unprompted review
Reply from Experiencegift
Hi Trudi,
Thank you for your 5-star review.
It’s fantastic to hear that your son loved his Experiencegift and that everything arrived smoothly in time for Christmas. We love that he now has the freedom to visit his friends across New Zealand whenever he wishes—what a thoughtful way to make his university adventures even more memorable!
It’s wonderful that the service could turn a tricky situation with the first voucher into a smooth and stress-free experience. We hope his travels bring him many happy moments, and we look forward to helping you make more special occasions just as seamless.
Kind regards,
Vaggelis
Experiencegift Team
Great Customer Service
I was extremely satisfied with the responses and the amount of attention given to my issue. Although I'm communicating via chat, I still felt a sense of satisfaction.
August 13, 2025
Reply from Experiencegift
Hi Michael,
Thank you for your kind words!
It’s wonderful to know that our customer success team can provide clear and attentive support, even through chat.
We hope your experience with Experiencegift is just as enjoyable as the service you received!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Hello Maria,
Thank you so much for your kind words!
We're glad to hear you found the service excellent and easy to use — that's exactly what we strive for.
Kind regards,
Nikolas
Experiencegift Team
good instructions
July 14, 2025
Reply from Experiencegift
Hello Monica,
Thank you for your kind feedback!
We're glad to hear you found the instructions helpful.
Kind regards,
Nikolas
Experiencegift Team
Reply from Experiencegift
Hi klant,
Thank you for taking the time to leave a review!
It means a lot to know our team could help make your Experiencegift journey smooth.
Wishing you or your lucky recipient many memorable adventures ahead!
Kind regards,
Vaggelis
Experiencegift Team
Transparency
You need to be transparent and warn customers that your fares are can be anywhere between 10% to 25% much more expensive than when purchasing directly from the airlines! I have just tried to book a flight and I almost fainted when the airline was $1,311 and you were selling the exact same flight and conditions for $1,835!
June 30, 2025
Unprompted review
Reply from Experiencegift
Dear Customer,
Thank you for taking the time to share your feedback with us.
I am truly sorry to hear that your experience with our service did not meet your expectations due to the pricing discrepancy you encountered.
We make great efforts to offer competitive rates through our website. However, variations in fare availability, booking class, or included services can sometimes result in the price differences you mentioned.
As we genuinely value our customers and strive to provide the best service possible, I would be happy to personally review your case and address any concerns in detail. Please reach out to us at support@flightgift.com, and I will be glad to assist you further.
Kind Regards,
Dimitris
Flightgift Team
Good customer service re a voucher query
I had a query regarding a voucher and got a complete answer very quickly - good customer service.
June 18, 2025
Reply from Experiencegift
Dear Customer,
Thank you so much for your kind words!
We're delighted to hear that you received a quick and helpful response regarding your voucher. Providing excellent customer service is very important to us, and it's great to know we met your expectations.
Safe travels!
Kind regards,
Nikolas
Experiencegift Team
I was very happy with the level of…
I was very happy with the level of support I received from Dimitris. I requested a refund which I never thought I would get back but he went above and beyond to help me get most of it back and I'm very happy with his help.
May 26, 2025
Reply from Experiencegift
Hello Klant,
Thank you for your lovely feedback!
We're delighted to hear that Dimitris was able to assist you and that you felt supported throughout the process.
Providing helpful and thoughtful service is what we strive for, and we’ll be sure to pass along your kind words to him.
Kind regards,
Nikolas
Experiencegift Team
Perfect customer care
Their reaction time and the way they reacted and helped, is just great!!
May 16, 2025
Reply from Experiencegift
Dear Anke,
Appreciate you taking the time to share this!
It’s great to know our customer success team could make a real difference with timely and thoughtful support. That kind of feedback keeps us going, thank you!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Hello Klant,
Thank you for your five-star review.
We are pleased that Experiencegift met your expectations.
We hope to see you again soon.
Kind regards,
Nikolas
Experiencegift Team
So easy to give!
This is the second time I have used experiencegift.com. It is so easy to do and it gives the recipient a huge choice of what she wants
May 13, 2025
Reply from Experiencegift
Hi Karen,
Thank you for your continued trust in Experiencegift!
It’s great to know the simplicity and flexibility made it an easy choice for you once again. Giving someone the freedom to choose from so many experiences truly makes for a special gift, hopefully one she’ll remember for a long time.
Kind regards,
Vaggelis
Experiencegift Team
Fast and fair support
The support answered within hours and kept me updated about the situation and the steps they took to find a solution for my problem. I felt positive about the communication all the time and every argument and information was aknowledged. I am very happy about the outcome of my incident as i received a partial refund although the cancellation deadline had passed but even without the refund the process went smooth and fair. Great job really 👍
April 30, 2025
Unprompted review
Reply from Experiencegift
Dear Daniela,
We would like to thank you for your 5-star review and the kind words about our support team.
We are very pleased to hear that you were impressed with our services and the way your case was handled.
Rest assured that your feedback will be forwarded to our team. In case you need any further assistance, please do not hesitate to contact us again.
Kind Regards,
Stefanos
Hotelgift Team
Reply from Experiencegift
Hi klant,
Thank you for your kind words!
We’re happy to know that our service met your needs. If there’s anything else we can assist with, just let us know!
Kind regards,
Vaggelis
Experiencegift Team
Kept informed
Was kept well informed but sometimes situations weren't explained to clearly I am quite an impatient person and get quite frustrated when things don't happen straight away I made the process hard by adding extra days but it's all sorted now through the patience and diligence of the staff
May 7, 2025
Unprompted review
Reply from Experiencegift
Dear Matteo,
Thanks for taking the time to share your honest feedback.
It's great to know everything was sorted in the end, and we truly appreciate your patience along the way. We’re always working on making our communication clearer and more efficient, so your input is really valuable.
Here’s to smoother journeys next time and experiences worth the wait!
Kind regards,
Vaggelis
Experiencegift Team
I had a few problems with the order but…
I had a few problems with the order but the customer service that I received was the best I’ve ever experienced
And my problem was resolved extremely fast and hassle free thank you
May 5, 2025
Unprompted review
Reply from Experiencegift
Dear Mrs Yeates,
Thank you for your kind words!
We're so pleased that our customer success team could provide you with such a positive experience, especially when things weren’t going as planned.
We truly appreciate your patience and are happy to have helped resolve everything quickly and smoothly!
Kind regards,
Vaggelis
Experiencegift Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.