I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... See more
Company replied
Great experience with customer services. Was querying when I'd receive voucher and as we were emailing it arrived in post. They offered to re-send and also sent e-voucher in case I needed asap.
Company replied
By mistake, I booked a flight from Mumbai to Melbourne on the wrong day. Kostas was very helpful in assisting me to cancel the booking promptly. I then rebooked my flight correctly with no problem!... See more
Company replied
Company details
About Experiencegift
Written by the company
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Written by the company
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Contact info
Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands
- experiencegift.com
Need the perfect gift? 🎁
4.5
Excellent
493 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nikos replied promptly to my query &…
Nikos replied promptly to my query & and provided a very satisfactory resolution
May 6, 2025
Unprompted review
Reply from Experiencegift
Dear Michelle,
Thank you for your 5-star rating.
We are pleased that you were satisfied with our support services.
Rest assured that we will pass along your kind words to Nikos.
We remain at your disposal for any further assistance you may need.
Kind Regards,
Stefanos
Traingift Team
Super quick and helpful, very impressed.
Vaggelis was very prompt in responding to my question and provided various options for me to consider.Very satisfied with my experience!
May 5, 2025
Unprompted review
Reply from Experiencegift
Hello Liam,
Thank you so much for taking the time to share your experience.
We are glad to hear that Vaggelis was able to support you promptly and helpfully. It is wonderful to know that you felt well taken care of. That is exactly what we aim for.
We look forward to helping you again in the future!
Kind regards,
Eva
Experiencegift Team
Received a quick reply to my inquiry
Received a quick reply to my inquiry, polite and comprehensive - great service:)
May 3, 2025
Unprompted review
Reply from Experiencegift
Dear Roberta,
Thanks so much for your kind words!
It's great to know our customer success team could provide a clear and helpful response right when you needed it.
We're always here to make your Experiencegift journey smooth from start to finish.
Kind regards,
Vaggelis
Experiencegift Team
Refreshingly impressive customer service
I had a query about a delivery date and concern my physical hotel giftcard may not arrive in time. Nikos was super responsive and sorted a digital alternative as a backup immediately. Refreshingly impressive customer service.
April 30, 2025
Unprompted review
Reply from Experiencegift
Hello Steve,
Thank you for your wonderful review!
We're so glad to hear that Nikos was able to assist you quickly and provide a solution that worked for you. We always strive to deliver top-notch service and are thrilled we could meet your expectations.
Wishing you many enjoyable moments with your gift!
Kind regards,
Eva
Experiencegift Team
Perfect and really nice Help
The gift card is beautiful and it’s such a cool gift idea. Though I had a little trouble with buying it because of my card so I switched to my mothers credentials. So I wrote to the help center and Nikos from the help center responded so quickly and was super nice. So I’m definitely going to buy another gift card for friend sometime.
April 30, 2025
Unprompted review
Reply from Experiencegift
Hello Amelia,
Thank you so much for your kind words!
We’re thrilled to hear you loved the gift card and found it to be a unique gift idea. It’s also great to know Nikos was able to support you promptly and kindly—we’ll be sure to pass on your appreciation to him.
We look forward to helping you again when you’re ready to surprise your friend!
Kind regards,
Nikolas
Experiencegift Team
Amazing customer service!
We had some problems with booking the seats and finding the flights on the airline’s website and the customer service was really polite, responsive and helpful with us.
April 13, 2025
Unprompted review
Reply from Experiencegift
Dear Customer,
Thank you for your lovely feedback!
We're glad to hear that our customer service team was able to assist you efficiently with your booking. Your kind words mean a lot to us, and we’re happy we could help make the process smoother for you.
We look forward to assisting you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Excellent service and prompt action…
Excellent service and prompt action when enquiring about a refund.
April 27, 2025
Unprompted review
Reply from Experiencegift
Hello Finnbar,
Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience and truly appreciate you taking the time to share your feedback. It’s wonderful to know our service met your expectations.
We look forward to assisting you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Very professional and rapid response…
Very professional and rapid response from Korina at Hotelgift.com. I needed to cancel a booking and credit the amount to my code and this was done immediately and without fuss.
April 28, 2025
Unprompted review
Reply from Experiencegift
Hello Glenn,
Thank you for your kind words!
We're thrilled to hear that Korina was able to assist you promptly and professionally. We always aim to make the process as smooth and efficient as possible.
We appreciate your feedback and look forward to helping you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Quick and Accurate Response
Quick and Accurate Response! Had an issue with my gift card and I immediately got a response and had it resolved. Will definitely be purchasing again!
April 28, 2025
Unprompted review
Reply from Experiencegift
Hello Raymond,
Thank you for your wonderful feedback!
We're delighted to hear that your issue was quickly resolved and that you had a positive experience with our support team.
We appreciate your trust in us and look forward to assisting you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Reply from Experiencegift
Dear Vanessa,
Thank you for sharing your experience!
It’s wonderful to know that Nikos’ quick and honest support made a positive difference. We’ll make sure he sees your kind words!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Dear Cristiana,
Thank you for your kind words!
It’s great to hear that Nikos made your Experiencegift journey even smoother. We’ll be sure to pass along your thanks!
Kind regards,
Vaggelis
Experiencegift Team
Worst experience ever!
Worst experience ever!! Made a mistake with my second name and it was their mistake. I figured it out one day before my flight to NY and they couldn't do anything. At some point the customer support stoped answering me. Worst site EVER! Don't use it. Seems like a scam!
April 25, 2025
Unprompted review
Reply from Experiencegift
Update 08 May 2025,
Dear Christina,
While we're sorry that this situation caused you stress prior to your departure, we’re glad to know that you were able to travel using your original booking without any issues.
Our team had confirmed that your ticket was valid as issued, and we did our best to reassure you ahead of your flight. We also remained available for any further assistance, though we didn’t hear back from you after our last communication.
Should you need anything else in the future, we remain at your disposal.
Kind regards,
Vaggelis
Experiencegift Team
------------------------------------------------ -------------------------
Dear Christina,
Thank you for taking the time to share your feedback, and we’re truly sorry to read about your frustration.
Please allow us to clarify that there was no mistake in the name on your booking. Airlines only require the first name and surname of a passenger, and any second or middle names are not mandatory for travel. We explained this to you in our communication and reassured you that your ticket was valid as issued.
Our customer success team remained at your disposal throughout and responded to all your queries as promptly as possible. We're sorry if it felt otherwise and regret that this caused you any stress before your trip.
We remain at your disposal.
Kind regards,
Vaggelis
Experiencegift Team
Nikos was supremely timely with an…
Nikos was supremely timely with an issue I had. Big kudos to the fantastic service being offered by Flightgift!
April 24, 2025
Unprompted review
Reply from Experiencegift
Hello Akshay,
Thank you for your kind words!
We’re so pleased to hear that Nikos was able to assist you promptly and that you’re happy with the service.
Your feedback truly means a lot to us, and we’re grateful for the opportunity to serve you.
Kind regards,
Nikolas
Experiencegift Team
This company goes over and beyond for…
This company goes over and beyond for you to have a good experience with them.
It's always iffy to purchase anything on the internet, this company made me feel very secure.
April 23, 2025
Unprompted review
Reply from Experiencegift
Hello Kelly,
Thank you for your wonderful feedback!
We're truly glad to hear you felt secure and well-supported throughout your experience with us. Going the extra mile for our customers is what we aim for—your trust means a lot!
Kind regards,
Nikolas
Experiencegift Team
Quick response to emails
The company's response to emails is always prompt and very easy to understand.
April 23, 2025
Unprompted review
Reply from Experiencegift
Hello Gail,
Thank you for your kind words!
We're happy to hear that our communication has been clear and timely. We’re always here to help whenever you need us!
Kind regards,
Nikolas
Experiencegift Team
Amazing Customer Service
Nikolas was always prompt and gave great information and assistance.
April 17, 2025
Unprompted review
Reply from Experiencegift
Hello Michelle,
Thank you for your lovely feedback!
We're so glad to hear that Nikolas was able to assist you promptly and effectively.
Your satisfaction means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service from Nikos_K
I purchased a voucher and dealt with Nikos who was more than helpful - top class customer service. Thank you Nikos_K.
April 22, 2025
Unprompted review
Reply from Experiencegift
Hello Lorraine,
Thank you for your kind words!
We're thrilled to hear you had a great experience, and Nikos will be especially pleased to know his support made a positive impact.
We appreciate your feedback and hope the gift is enjoyed
Kind regards,
Nikolas
Experiencegift Team
I can only say the help and assistance…
I can only say the help and assistance I received from the staff was so appreciated and solved my issue with complete professionalism so thank you
April 18, 2025
Unprompted review
Reply from Experiencegift
Hello Michael,
Thank you for your kind words!
We’re so pleased to hear that our team was able to assist you with professionalism and resolve your issue.
Your appreciation means a lot to us, and we’re always here to help whenever you need it.
Kind regards,
Nikolas
Experiencegift Team
Excellent customer service
I had a problem with my booking, emailed customer service department and had a reply immediately and the problem sorted amazing service. I would highly recommend hotelgift.
April 16, 2025
Unprompted review
Reply from Experiencegift
Dear C Guest,
Thank you for sharing your experience!
It’s wonderful to know our customer success team was able to quickly assist with your booking issue. Providing top-notch service is always our priority, and your recommendation means a lot.
We hope your next stay is just as seamless and enjoyable!
Kind regards,
Vaggelis
Experiencegift Team
Don't buy a gift voucher
Failure to extend a gift voucher that expired 7 weeks ago is pretty petty.
As someone who works in the hospitality industry I would not recommend!
*UPDATE*
Email received explaining the company will not extend the voucher as other vouchers were extended in 2024 due to COVID (WHO ended the pandemic effectively from May 2023 and the voucher you extended September 2024) however Athan explained under no circumstances are vouchers extended. It is hardly fair to make an exception for others and the fail to make an exception for another - very unreasonable on your behalf.
April 14, 2025
Unprompted review
Reply from Experiencegift
Dear Donna,
Thank you for your feedback.
We take your concerns seriously and we will investigate this matter to understand your case. Our team will contact you directly for further information.
Thank you for your patience.
Kind regards,
Nikolas
Experiencegift Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.