I received excellent customer service from Maura this afternoon and will be a repeat customer. I ordered a fligt gift certificate for my son’s birthday but incorrectly sent it to my email cs his.... See more
Company replied
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The customer service is probably the best I have ever seen. Besides getting such quick and personal responses, they have been extremely helpful with their suggestions and offers to make getting the gi... See more
Company replied
Great experience with customer services. Was querying when I'd receive voucher and as we were emailing it arrived in post. They offered to re-send and also sent e-voucher in case I needed asap.
Company replied
By mistake, I booked a flight from Mumbai to Melbourne on the wrong day. Kostas was very helpful in assisting me to cancel the booking promptly. I then rebooked my flight correctly with no problem!... See more
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Company details
About Experiencegift
Written by the company
🎁 Home of Flightgift, Hotelgift, Traingift & Activitygift
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
🌎 Personalised gift cards, worldwide
⭐ Give someone a gift that creates memories
Customize the gift with your own image and text to make it personal. Send the luxury physical gift to your recipient or send it to yourself to give in person. We send the gift cards with priority shipping worldwide. For last-minute gifts we offer a printable PDF version that’s ready to give within 5 minutes. In case you’re not able to give it in person, you can send a digital animated gift card directly to your recipient's inbox.
✈️ Book a flight to over 980 destinations with 400+ airlines
🏨 Book a hotel in over 170 countries at 750,000+ hotels
🚂 Book a train journey to over 25,000+ destinations in Europe
🎟️ Book an activity from over 50,000+ activity options worldwide
The best travel gift cards worldwide
Written by the company
- No expiry date for gift cards sold after 1 June 2026
- Enough time to decide where to go
- Worldwide shipping
- & Instand delivery for digital gifts
- Personalize your gift cards
- Add a photo and a message
- Unbeatable choice
- We offer thousands of gift experiences worldwide
We believe in experiences over things
And so should you!
Experiencegift makes gifting unforgettable with access to thousands of unique experiences worldwide. Whether it’s thrilling adventures, relaxing getaways, or gourmet dining, there’s something for everyone. With flexible delivery options and no expiry date, it’s the perfect gift for creating lasting memories, anytime, anywhere.
Contact info
Concertgebouwplein 7, 1071 LL, Amsterdam, Netherlands
- experiencegift.com
Need the perfect gift? 🎁
4.5
Excellent
493 reviews
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great customer service - thanks Xenia _T
Super easy platform to use with great selection and really responsive customer service team! Resolved an incorrect booking on my part with 1 email. Very grateful and would definitely recommend. Thanks for your help Xenia _T!
April 12, 2025
Unprompted review
Reply from Experiencegift
Dear Lucy,
That’s wonderful to hear — huge kudos to Xenia for turning things around with just one email!
It's great knowing the platform and customer success team made the experience smooth from start to finish. Thanks for sharing your kind words and for recommending us!
Kind regards,
Vaggelis
Experiencegift Team
Ordering was simple and the support by Nikos was really fast and great
Ordering was simple and the support by Nikos was very fast and very nice.
Would order here again !
April 8, 2025
Unprompted review
Reply from Experiencegift
Dear I.L
Thank you so much for your kind words!
We're delighted that you found the ordering process easy and that Nikos was able to provide such helpful support. We look forward to assisting you again whenever you're ready for your next experience!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Hello Arthur,
Thank you so much for your kind words!
We're thrilled to hear that you had a positive experience with our customer service.
Providing outstanding support is something we take great pride in, and your feedback truly means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
Very Quick and friendly support
March 30, 2025
Unprompted review
Reply from Experiencegift
Hello Stoessel,
Thank you for your feedback!
We're delighted to hear that you found our support quick and friendly.
We hope to see you again soon.
Kind regards,
Nikolas
Experiencegift Team
perhaps the best customer support I…
perhaps the best customer support I have ever experienced. Polite and efficient operator.
March 29, 2025
Unprompted review
Reply from Experiencegift
Dear Customer,
Thank you for your kind words!
We're thrilled to hear that you had such a positive experience with our customer support team. Providing polite and efficient service is our top priority, and your feedback means a lot to us!
Kind regards,
Nikolas
Experiencegift Team
Contact flightgift directly as they are helpful and sorted out our issue with finding flights
After having issues finding flights to use my voucher that my partner had purchased for me I contacted flightgift and Dimitris_M was so very helpful and managed to find the flights to our preferred destination that we had found with the airline and he sorted everything out efficiently. Thank you so much Dimitris and we are both really looking forward to our trip to Ibiza.
March 27, 2025
Unprompted review
Reply from Experiencegift
Hello Gillian,
Thank you for your wonderful feedback!
We're delighted to hear that Dimitris was able to assist you in finding the perfect flights for your trip to Ibiza. We truly appreciate your kind words and are thrilled that you're looking forward to your getaway.
Wishing you an amazing trip!
Kind regards,
Nikolas
Experiencegift Team
Very helpful,first the live chat,then…
Very helpful,first the live chat,then backup emails, excellent service...
March 23, 2025
Unprompted review
Reply from Experiencegift
Hello Jamie,
Thank you for your kind words!
We're delighted to hear that you had a great experience with our live chat and email support. Providing excellent service is our priority, and your feedback truly means a lot to us.
Kind regards,
Nikolas
Experiencegift Team
gift card redemption
It was quite easy to redeem the gift card through their website but the hotel rates were higher than many portals so a bit disappointed with that !
March 21, 2025
Unprompted review
Reply from Experiencegift
Dear Anupama,
We hope our assistance has met your satisfaction and addressed your concerns effectively.
Should you require any further help or have additional questions, please don’t hesitate to contact us. We’re always here to assist you.
Kind regards,
Nikolas
Experiencegift Team
-------------------------------------------
Dear Anupama,
Thank you for your review.
Our commitment is to offer a wide selection of hotels, carefully curated to balance affordability and quality. We take customer experiences seriously and strive for continuous improvement.
I would like to look into this matter further to better understand your experience and see how we can assist you. I will be reaching out to you shortly to discuss this in more detail.
Thank you once again for your feedback, and I look forward to hearing from you.
Kind regards,
Nikolas
Experiencegift Team
I am very appreciative of the staff at…
I am very appreciative of the staff at Hotel Gift. They were very helpful throughout a very difficult time, they helped me with my Hotel booking that I had issues with during Tropical Cyclone Alfred in early March this year. They were incredibly supportive and kept communications active between their supplier and the hotel. Thank you for your prompt reply’s to my emails, and for keeping me informed every step of the way. I Highly recommended them.
March 19, 2025
Unprompted review
Reply from Experiencegift
Dear Monica,
It’s wonderful to hear that we could provide support during such a challenging time.
We take pride in being there for our customers when they need it most, and it’s great to know our efforts made a difference. Your recommendation means a lot to us, and we’re always here to help with anything you need in the future!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Hi Alessandro,
Thank you for your kind words!
We're so happy that you had a great experience with our customer service. It's always our goal to make sure every interaction is smooth and helpful.
If you ever need assistance again, don’t hesitate to reach out!
Kind regards,
Vaggelis
Experiencegift Team
Outstanding customer service
Our experience was great customer service as unfortunately the day before we were supposed to travel I woke up with a fever and we emailed Hotelgift if we could at least get a voucher from the hotel to use next time being that we understood it was a non-refundable choice. However, hotelgift talked to the hotel on our behalf and refunded us the money back + also the discount I had used, which I can now use another time. Super happy with the excellent service. Also they were very quick to reply.
March 12, 2025
Unprompted review
Reply from Experiencegift
Hi Julia,
Thank you so much for sharing your experience!
We’re thrilled that our team could assist you and make things right, ensuring you’re able to use your Hotelgift for another time. It's always our goal to provide top-notch service, especially when life throws an unexpected curveball.
We appreciate your kind words and look forward to helping you again in the future! Stay healthy and take care!
Kind regards,
Vaggelis
Experiencegift Team
Hotel booking enquiry
My enquiry was dealt with extremely quickly and professionally which enabled me to make my hotel booking straight away.
March 3, 2025
Unprompted review
Reply from Experiencegift
Dear PATRICIA,
Thank you for sharing your experience!
We're delighted that we could assist you promptly and professionally, making your booking process smooth and efficient. It’s great to know that we could help you secure your hotel booking right away.
We’re always here to make your experience as seamless as possible, and we hope you enjoy your stay to the fullest. If you need any further assistance in the future, don’t hesitate to reach out!
Kind regards,
Vaggelis
Experiencegift Team
Great customer service
The app itself is easy to navigate and book a holiday but mostly impressed with the service we received following a query about multiple vouchers. The assistant dealing with our query was extremely quick to respond and was courteous and helpful guiding us every step of the way and asking relevant and very specific questions to enable us to resolve. We are extremely impressed with the service we received
March 4, 2025
Unprompted review
Reply from Experiencegift
Hello Trisha,
Thank you for your fantastic review!
We are so happy to hear that you had a smooth experience using our service and that our team was able to assist you promptly and effectively. Your feedback means a lot to us, and we will continue working hard to provide top-notch service every time.
Kind regards,
Eva
Experiencegift Team
Reply from Experiencegift
Hello Erin,
Thank you for your kind words!
We're thrilled to hear that you had a great experience with our customer service.
We appreciate your support.
Kind regards,
Nikolas
Experiencegift Team
The Team at Hotel Gift are very professional!
The Team at Hotel Gift were always very prompt and courteous when replying. They resolved our booking query and we are very happy with the outcome. We are very happy to recommend Hotelgift.
February 12, 2025
Unprompted review
Reply from Experiencegift
Hello Nigel,
Thank you for your kind words!
We’re delighted to hear that you had a positive experience with our team and that we could assist in resolving your booking query.
Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to helping you again in the future!
Kind regards,
Nikolas
Experiencegift Team
Send email to customer service and they…brilliant customer service
Send email to customer service and they responded straight away brilliant friendly reply’s
February 20, 2025
Unprompted review
Reply from Experiencegift
Hi Tracey,
Great to know our customer success team provided a quick and friendly response!
A seamless experience from start to finish makes all the difference, and it's wonderful that you felt well taken care of.
Wishing you fantastic moments and unforgettable experiences with your gift card!
Kind regards,
Vaggelis
Experiencegift Team
Easy to handle and a great and fast…
Easy to handle and a great and fast support.
February 19, 2025
Unprompted review
Reply from Experiencegift
Hello Merlin,
Thank you for your wonderful feedback!
We're glad you found our service easy to use and that our support team could assist you quickly.
We appreciate your support!
Kind regards,
Nikolas
Experiencegift Team
Unexpected emergency
We had a last minute request due to a family emergency and Kostas was a great help to us and resolved our query in 24 hours. He was polite and very helpful
February 13, 2025
Unprompted review
Reply from Experiencegift
Dear Mr M,
Thank you for sharing your experience!
We’re happy to know that Kostas was able to assist you quickly and with such professionalism during a challenging time. We aim to always be there when you need us the most!
Have a great day!
Kind regards,
Vaggelis
Experiencegift Team
Nikos was very helpful and quick to…
Nikos was very helpful and quick to respond when I had a query. Great service
February 13, 2025
Unprompted review
Reply from Experiencegift
Hi Katie,
Thank you for your kind words!
It’s great to hear that Nikos was able to assist you quickly and effectively. We always strive to provide top-notch service and are happy to know you had a positive experience!
Wishing you a lovely day!
Kind regards,
Vaggelis
Experiencegift Team
Reply from Experiencegift
Hello Jorne,
Thank you for your kind words!
We’re delighted to hear that you had a great experience with our service. Providing quick and efficient support is always our priority, and your feedback means a lot to us.
We appreciate your support.
Kind regards,
Nikolas
Experiencegift Team
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