Expert Fire Solutions Limited Reviews 112

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

The quality and experience of the fire risk assessor and the professional attitude in the task undertaken. Also dealing with the quotes and also planning was easy and those handling them were very... See more

Rated 5 out of 5 stars

Excellent and professional service, every time they come on site. Whilst fitting out a new unit these guys went the extra mile to complete tests and servicing in order for me to have certs ahead of th... See more

Rated 5 out of 5 stars

FIRST CLASS SERVICE AS ALWAYS. HAD AN ISSUE WITH AN ACCIDENTAL BROKEN GLASS IN A CALL PONIT. NATHAN ATTENDED WITHIN A COUPLE OF HOURS, THIS ALLOWED US TO HAVE OUR SYSTEM GO LIVE BEFORE LEAVING FOR THE... See more

Rated 5 out of 5 stars

we are a commercial business and use expert fire on most of our sites for testing and reactive works. you could not meet a more helpful, professional team than these guys. highly recommend!

Company details

  1. Fire Protection Consultant
  2. Fire Alarm Supplier
  3. Fire Protection System Supplier
  4. Property Maintenance
  5. Real Estate Consultant

Written by the company

We’re a friendly, hardworking bunch who certainly know our stuff when it comes to fire safety. Forty years at the forefront of fire safety training in the North East and beyond has given us unrivalled expertise in making sure you and your team stay fire safe – so we speak with confidence when we say you can put your fire safety in our hands. Over those 40 years we’ve become a leading one-stop solution for fire safety. From supplying fire safety equipment, to providing fire training, to installing and maintaining fire alarm systems and fire extinguishers – if it keeps you safe from fire, it’s more than likely we do it. And of course you have the reassurance that we are certified members of the Fire Industry Association. BAFE accredited for Fire Alarms and Fire Extinguishers. We are also BM Trada registered for Fire Stopping/Passive Fire Protection and Fire Door Installation and maintenance. Want to get to know us a little better? If you're a North East business, you can take us up on our free, no obligation fire safety health check. Get in touch today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

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Rated 5 out of 5 stars

FIRST CLASS SERVICE AS ALWAYS

FIRST CLASS SERVICE AS ALWAYS. HAD AN ISSUE WITH AN ACCIDENTAL BROKEN GLASS IN A CALL PONIT. NATHAN ATTENDED WITHIN A COUPLE OF HOURS, THIS ALLOWED US TO HAVE OUR SYSTEM GO LIVE BEFORE LEAVING FOR THE DAY.

July 17, 2024
Rated 4 out of 5 stars

Good service

It took them 3 months to process my order and get the fire door installed and it was a bit expensive, but the gentleman who installed my fire door was very professional and they did a good job overall.

April 11, 2024
Unprompted review
Expert Fire Solutions Limited logo

Reply from Expert Fire Solutions Limited

Hi Dimitrios, We are disappointed in your amended review. Unfortunately, as previously advised, we are not in control of the door manufacturers. I have reviewed the communication between the team and yourself, they kept you up to date on the progress of the door manufacture and the dates we were given by the door manufacturer. Any questions please get in touch.

Rated 5 out of 5 stars

Professional and Friendly service!

I contacted Expert Fire Solutions on recommendation from another company I was working with.
At very short notice, they were able to send an assessor to look at some remedial work that was required for 2 fire doors (I was expecting to have to buy two new doors!!).
Within two days of the assessment, the work was completed!!
I can't thank Brian and the team enough for their highly professional and very friendly service and I have no hesitation in recommending this company!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Really liked the service

Really liked the service. Alan is an amazing guy. He really knows what needs to be done. Everything was smooth and quick. There is an other alan that did the installation who was do friendly too. Thanks guys

December 19, 2023

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