Explore Learning Reviews 2,406

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the service. Reviewers are particularly impressed with the quality of the product and the exceptional customer service. However, some customers also noted issues with inconsistent tutors and a few people were dissatisfied with the management's handling of certain situations, including service termination and communication. There were also occasional reports of unengaging online sessions due to tutors keeping cameras off.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and engaging... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the flexibility of... See more

Service

Clients share positive opinions on service, often highlighting how it helps children gain confidence and... See more

Customer service

Consumers find customer service to be positive. Many reviewers express appreciation for the support received,... See more

Product

Customers had positive experiences with the product, noting significant improvements in children's focus,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came through Bright Horizons and so far (4 months) our experience has been good. There are aspects that I'm finding annoying (like the fact that BH customers cannot cancel lessons) but at least the... See more

Company replied

Rated 5 out of 5 stars

Hiba and Zehra are incredibly well organised, welcoming and accomodating to a whole host of different needs. We put our son through the 11+ tuition and not only did he really enjoy it, but Hiba went o... See more

Company replied

Rated 5 out of 5 stars

My boy loves going and the staff are so great with him (Winnersh centre). He is only 4 and has a lot of big opinions so the fact that he is always so excited is really brilliant. Love the flexibility... See more

Company replied

Rated 5 out of 5 stars

My son started back with explore learning as he found it difficult due to his SEN needs in the beginning. I would like thank all the staff but in particular Hamzah for taking the time out to support... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Institution
  3. Tutoring Service

About Explore Learning

Written by the company

Refer a friend

We offer all our members the opportunity to share the love of learning with their friends.

You will receive £25 off your next month of membership for every family that joins Explore Learning on your recommendation, and so will they!

Refer a friend - Save £25

Since 2001, our professional tutors have nurtured over 250,000 children aged 4 to 16 to achieve their potential, either in one of our vibrant learning centres, or through online tuition.

We are passionate about providing a service for all children to thrive throughout their education and beyond.

Our goal – to build confident, fearless learners who are hungry for knowledge.

Book your free trial session today!

Written by the company

Join the thousands of families who have changed their story with Explore Learning. Tailored maths & English tuition for children aged 4-16. Book your free trial today.
Inspiring tutors
Our expert staff create 'light bulb' moments, and nurture long-lasting learning attitudes. Our people bring our offering to life, and make our service truly unique.
Engaging resources
Where you visit us online or in our learning centre, our tools are innovative, and mapped to the school curriculum, allowing every child to work at their own pace and record their progress.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

From the first interaction with the…

From the first interaction with the branch Manager Radikha, I have felt nothing but confidence choosing Explore Learning for my child’s tuition. Together, we went through the best way possible to encourage my child’s learning. I feel that she has gone above and beyond to make my child’s learning experience fun, encouraging and supportive. Thank you Radikha and your fantastic team at Barnet!

November 1, 2025
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Reply from Explore Learning

Hi Isabelle! Thank you for your lovely feedback. We’re so pleased to hear that Radikha and the Barnet team have made your child’s learning experience fun, encouraging and supportive. We’ll be sure to pass your kind words on to them.

Rated 5 out of 5 stars

Very helpful to my child her learning…

Very helpful to my child her learning maths.She’s very happy go and learning and helped her in school shows her skills.Thank you so much for or tutting

July 9, 2025
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Reply from Explore Learning

Hi Jolanta! Thank you for your kind words. We’re delighted to hear that our tuition has supported your child’s maths learning and confidence, and that she’s enjoying her sessions.

Rated 5 out of 5 stars

helpful and kind

we really love our tutor. Our son throws comfortable with her. We’re very pleased. They’ve also been very accommodating to our needs which is really helped and they really do seem to care.

November 5, 2025
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Reply from Explore Learning

Hi Tia! Thank you for your lovely feedback! We’re thrilled your son feels comfortable with his tutor and that our team’s support and care have made a positive difference for your family.

Rated 5 out of 5 stars

The tutors and managers are really…

The tutors and managers are really friendly and nice while helping my kids improve on their learning

November 3, 2025
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Reply from Explore Learning

Hi M! Thank you for your kind words! We’re delighted to hear that our tutors and managers are making learning enjoyable while supporting your children’s progress.

Rated 5 out of 5 stars

Thanks for your support

Thanks for your support. My child has a positive learning impact after taking regular tuitions (gcse)
Regards

November 4, 2025
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Reply from Explore Learning

Hi N! It's great to hear that tuition has had such a positive impact on your daughter's GCSE learning journey. Thank you for sharing your feedback!

Rated 5 out of 5 stars

They help study very good 👍

Because help my daughter to study

November 3, 2025
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Reply from Explore Learning

Hi Madalina! It's great to hear that tuition has helped with your daughter's studies. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Praise for the Colchester Team

My daughter has additional needs, which at times can be quite challenging and impact her ability to focus on her learning. When episodes like this occur, I always feel supported by the team at Colchester who work towards providing her with different approaches that support her to work through things she finds triggering to regain her focus and confidence.

The communication from the directors to the tutors who work to support my daughter is gold standard every single time. This is evident from the pre-work that is ready waiting for my daughter when she arrives for her session and the follow through on this which my daughter can physically see.

It is important that any plans put in place are delivered due to my daughters literal thought processes and on the rare occasion where there has been a last minute change, this is also communicated to my daughter with the utmost care so she still feels supported because she historically always struggles with change.

As a family we feel listened to and supported with my daughters well being at the centre and her education improving alongside.

The Colchester Team play a crucial part in my daughter’s education and wellbeing and are a support system that we as a family are very grateful for.

November 3, 2025
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Reply from Explore Learning

Hi Erin! Thank you for sharing your experience. We’re so pleased to hear that our Colchester team’s approach and communication have made a positive difference in your daughter’s learning and wellbeing. Supporting her confidence and progress, while ensuring she feels listened to and cared for, is at the heart of what we do. Your kind words mean a lot to the whole team.

Rated 5 out of 5 stars

Exceptional Staff and Lasting Value

We are one of the original members of Explore Learning Gloucester, going back to when the centre first opened at the Quays in September 2017.

The staff are simply amazing and professional. They consistently create a positive and engaging learning environment.

We would highly recommend Explore Learning Gloucester to any parent looking for extra support and confidence-building for their children.

November 3, 2025
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Reply from Explore Learning

Hi Bal! Thank you for being with us since the very beginning in Gloucester! We’re delighted to hear that our team’s professionalism and dedication have made a positive impact on your child’s learning journey.

Thank you for sharing your feedback, it means a lot to our team.

Rated 5 out of 5 stars

Excellent communication and always…

Excellent communication and always trying to find a solution.

November 1, 2025
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Reply from Explore Learning

Hi Mihaela! This is great to hear, thank you for leaving your feedback. It means a lot to our team.

Rated 4 out of 5 stars

Good improvement on children and good service

The children did show improvement on Maths and English. Convenient to reschedule the lessons.

November 1, 2025
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Reply from Explore Learning

Hi Sylvia! It's great to hear that your children have made great progress in maths and English. Thank you for sharing your kind feedback! It means a lot to our team.

Rated 5 out of 5 stars

It helps my son achieve better results…

It helps my son achieve better results in math and English. He likes it here, which is very important.

October 31, 2025
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Reply from Explore Learning

Hi Jurate! It's great to hear that your son enjoys his sessions and is making great progress in maths and English. Thank you for sharing your kind feedback!

Rated 4 out of 5 stars
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Reply from Explore Learning

Hi Annette! We are so pleased to hear how helpful our tutors have been in your son's learning journey. Thank you for leaving your feedback, it means a lot to our team!

Rated 5 out of 5 stars

Thank you Ella & team. Really pleased how Ella and team is…

Really pleased how Ella and team is tutoring my daughter for her GCSE maths exams. My daughter was struggling in understanding some topics in maths at school before starting sessions at Explore Learning. Since joining the centre at beginning of her final GCSE year, my daughter's confidence and understanding in maths has grown, Thank you so much Ella for your ongoing support.

October 28, 2025
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Reply from Explore Learning

Hi Amisha! It's wonderful to hear how much your daughter's confidence in her maths has grown. We are so proud to be a part of her learning journey! Thank you for leaving your kind feedback. It means a lot to our team.

Rated 5 out of 5 stars

Great place to learn

My child made such a great progress since he started going to tuition

October 26, 2025
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Reply from Explore Learning

Hi Mel! It's great to hear how much progress your child has made with Explore. Thank you for sharing your feedback, it means a lot to our team.

Rated 5 out of 5 stars

My daughter has done her 11+ tutoring…

My daughter has done her 11+ tutoring lesions with explore learning and passed her exams . Most importantly my daughter was very happy with her teacher Eman who supported my daughter for this success. We are so grateful for that. I definitely recommend explore learning to others and looking forward to continue tutoring my son .

October 22, 2025
Unprompted review
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Reply from Explore Learning

Hi Sapna! Congratulations to your daughter on passing her 11 Plus exam! We are so proud to have been part of her learning journey and pleased to hear that your children enjoy their time with us. Thank you for leaving your feedback, it means a lot to our team!

Rated 5 out of 5 stars

Centre managers Zanab and Azka are…

Centre managers Zanab and Azka are great. Teaching team are good. Content is fine and able to log on at home to continue learning

September 15, 2025
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Reply from Explore Learning

Hi Christina! Thanks so much for sharing your experience! We’re delighted to hear that Explore has made such a positive impact and that you're enjoying accessing Compass at home.

Rated 5 out of 5 stars

A big thank you to the Palmers Green team past and present

A big thank you not only for the excellent learning but also for the dedication and professionalism of the staff and their engagement with the children and us as parents. I have witnessed first hand how the team at Palmers Green consistently go above and beyond to ensure children are comfortable and happy. From our own experience, our youngest loves attending the sessions and Explore has enabled him to grow in confidence, develop his learning, become a critical thinker all whilst keeping it fun. It is not always possible for busy working parents to do all the learning parts and Explore fits in perfectly to supplement between school and home. For anyone considering Explore, we would highly recommend. Many thanks again

April 2, 2025
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Reply from Explore Learning

Hi Jo! Thank you for sharing your experience. We’re delighted to hear your child is enjoying their time at Palmers Green and that the team has made a positive impact on both you and your family. Your feedback means a lot to our team!

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