Explore Learning Reviews 2,406

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The user experience is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the service. Reviewers are particularly impressed with the quality of the product and the exceptional customer service. However, some customers also noted issues with inconsistent tutors and a few people were dissatisfied with the management's handling of certain situations, including service termination and communication. There were also occasional reports of unengaging online sessions due to tutors keeping cameras off.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, friendliness, and engaging... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the flexibility of... See more

Service

Clients share positive opinions on service, often highlighting how it helps children gain confidence and... See more

Customer service

Consumers find customer service to be positive. Many reviewers express appreciation for the support received,... See more

Product

Customers had positive experiences with the product, noting significant improvements in children's focus,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came through Bright Horizons and so far (4 months) our experience has been good. There are aspects that I'm finding annoying (like the fact that BH customers cannot cancel lessons) but at least the... See more

Company replied

Rated 5 out of 5 stars

Hiba and Zehra are incredibly well organised, welcoming and accomodating to a whole host of different needs. We put our son through the 11+ tuition and not only did he really enjoy it, but Hiba went o... See more

Company replied

Rated 5 out of 5 stars

My boy loves going and the staff are so great with him (Winnersh centre). He is only 4 and has a lot of big opinions so the fact that he is always so excited is really brilliant. Love the flexibility... See more

Company replied

Rated 5 out of 5 stars

My son started back with explore learning as he found it difficult due to his SEN needs in the beginning. I would like thank all the staff but in particular Hamzah for taking the time out to support... See more

Company replied


Company details

  1. Private Tutor
  2. Educational Institution
  3. Tutoring Service

About Explore Learning

Written by the company

Refer a friend

We offer all our members the opportunity to share the love of learning with their friends.

You will receive £25 off your next month of membership for every family that joins Explore Learning on your recommendation, and so will they!

Refer a friend - Save £25

Since 2001, our professional tutors have nurtured over 250,000 children aged 4 to 16 to achieve their potential, either in one of our vibrant learning centres, or through online tuition.

We are passionate about providing a service for all children to thrive throughout their education and beyond.

Our goal – to build confident, fearless learners who are hungry for knowledge.

Book your free trial session today!

Written by the company

Join the thousands of families who have changed their story with Explore Learning. Tailored maths & English tuition for children aged 4-16. Book your free trial today.
Inspiring tutors
Our expert staff create 'light bulb' moments, and nurture long-lasting learning attitudes. Our people bring our offering to life, and make our service truly unique.
Engaging resources
Where you visit us online or in our learning centre, our tools are innovative, and mapped to the school curriculum, allowing every child to work at their own pace and record their progress.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am very happy with the explorer…

I am very happy with the explorer learning, my son teach how to use the computer and now it’s better in the school with the math . I want to say thank you to you guys for a great job.

November 18, 2025
Explore Learning logo

Reply from Explore Learning

Hi Elvira! Thank you for your kind words. We’re so pleased to hear your son is enjoying learning and seeing progress in school.

Rated 5 out of 5 stars

We are overall very pleased with the Team

We are overall very pleased with Explore Learning. Tutor Nursrat is great and my daughter is very happy with her and she understands what we like out of this lessons. Thank you.

November 19, 2025
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Reply from Explore Learning

Hi Stela! It's great to hear that you are pleased with Explore and that your daughter has built such a great rapport with Nursrat. Thank you for leaving your feedback, it means a lot to our team!

Rated 5 out of 5 stars

It has being a wounderful experience

It has being a wounderful experience. My children joined Explore learning and there is significant improvement in their studies. Thank you very much.

November 19, 2025
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Reply from Explore Learning

Hi Christopher! It's great to hear that your children have made great progress with us. Thank you for leaving your kind feedback, it means a lot to our team!

Rated 4 out of 5 stars

My son njoying explore learning

My son njoying explore learning. Very helpful and friendly staff. His Enjoying his matches n English

November 18, 2025
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Reply from Explore Learning

Hi Marita! It's great to hear that your son is enjoying his sessions, thank you for sharing your feedback.

Rated 5 out of 5 stars

11+ tuition

Our son is doing the 11+ tuition and he really enjoys going to the lessons and gets on well with the tutors. The team are very accommodating especially when it comes to changing dates etc... for classes.

November 16, 2025
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Reply from Explore Learning

Hi RBW! Thank you for your wonderful feedback. We’re thrilled to hear that your son enjoys his 11+ lessons and has built great relationships with our tutors.

It’s also great to know that our team’s flexibility has been helpful. We look forward to continuing to support his learning journey.

Rated 4 out of 5 stars

Great

Because I'm keep practicing and it makes me more smarter

November 15, 2025
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Reply from Explore Learning

Hi Virginia! This is great to hear, thank you for sharing your feedback.

Rated 5 out of 5 stars

The environment of the place that…

The environment of the place that students are learning close one to one .
The staff are very friendly .
Over all excellent

November 6, 2025
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Reply from Explore Learning

Hi Abdirisaaq! Thank you for your lovely feedback. We’re so pleased to hear that your child enjoys the learning environment and that our team have made you feel welcome.

We’re delighted you’ve had an excellent experience and look forward to continuing to support your child’s learning.

Rated 5 out of 5 stars

My son loves to go there

My son loves to go there. It’s a good fun learning environment. Teachers take parental feedback seriously. This is a good addition to our lives.

November 15, 2025
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Reply from Explore Learning

Hi Priyanka! Thank you so much for your lovely feedback. We’re delighted to hear your son enjoys coming along and feels supported in a fun, positive learning environment.

Rated 5 out of 5 stars

Aneesha is very nice

Aneesha is very nice. The center is very well organized and run. Just the frequent change of the tutors needs to be controlled by hiring full time tutors rather than having students to coach part time.

August 10, 2025
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Reply from Explore Learning

Hi Pragya! Thank you so much for taking the time to share your feedback with us. We're delighted to hear your kind words about Aneesha and the smooth running of the centre.

We also really appreciate you highlighting your experience with tutor changes. While many of our education professionals are part-time due to their studies or other commitments, we understand how important consistency can be. Your feedback is incredibly valuable as we continue to review how we support families and strengthen continuity wherever possible.

Thank you again for helping us improve the experience we provide. We’re so pleased to be part of your child’s learning journey.

Rated 5 out of 5 stars

My daughter who was reluctant to start…

My daughter who was reluctant to start the online learning, now loves her time on explore learning and is improving academically. She loves dressing her avatar when she gets points.

November 12, 2025
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Reply from Explore Learning

Thank you for your lovely feedback. We’re thrilled to hear that your daughter is enjoying her time with Explore Learning and making great academic progress - it’s wonderful that she’s also having fun with her Compass character!

Rated 5 out of 5 stars

Explore pattern of learning has helped…

Explore pattern of learning has helped my son to keep focus. Online/independent learning has improved his understanding of some area that he usually struggles with in maths and English

November 12, 2025
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Reply from Explore Learning

Hi Monica! Thank you for sharing your experience. We’re so pleased to hear that our approach has helped your son stay focused and build his understanding in the areas he finds challenging.

Rated 5 out of 5 stars

Very good experience with…

We had Very good experience with explore learning, very good way of learning especially we can track the progress of our child’s learning any time and can improve their learning based on the topics which they need to improve. Lovely teachers and kids love to go to the centre for learning.

November 11, 2025
Unprompted review
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Reply from Explore Learning

Hi Shabnam! Thank you for your feedback. We’re delighted to hear that your child enjoys coming to the centre and that you find it helpful to track their progress and support their learning.

Rated 4 out of 5 stars

Some teachers explain things very well

Some teachers explain things very well. My daughter will improve over time :)

November 11, 2025
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Reply from Explore Learning

Hi May! This is great to hear, thank you for leaving your kind feedback.

Rated 5 out of 5 stars

My children enjoy and learn in this…

My children enjoy and learn in this place. The teachers are kind and wonderful and the administration cares about the students development and I have with them for three years .

November 11, 2025
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Reply from Explore Learning

Hi Samar! This is great to hear, we are so glad that your children enjoy learning with us and that the team have been so helpful.

Rated 5 out of 5 stars

Great Team

Knowledgeable, friendly and able to deal with children that struggle to learn. Both my kids have and continue to enjoy the tutoring and support

November 11, 2025
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Reply from Explore Learning

Hi Shelley! Thank you for sharing your experience. We’re delighted to hear that both your children are enjoying their lessons.

Rated 5 out of 5 stars

In the short time my child has been…

In the short time my child has been getting tutored, progress has improved as well as development on topics. The tutors are friendly, and know how to teach children and give updates on homework assignments and subject development. Plus have loads of online training modules. They are very good tutors.

November 7, 2025
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Reply from Explore Learning

Hi Jason! Thank you for sharing your feedback. We’re so pleased to hear how much progress your child has made and how they are developing in their learning.

Rated 5 out of 5 stars

My daughter is learning a lot

My daughter is learning a lot , amazing staff.

November 8, 2025
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Reply from Explore Learning

Hi Sherece! Thank you for your feedback. We’re so pleased to hear your daughter is learning a lot and enjoying her lessons with our team!

Rated 5 out of 5 stars

Explore Canning Town Staff.

I don't have enough words to express my gratitude regarding my granddaughter school work.
Explore staff noticed where she needed help to match her school year level.
Now my granddaughter is my tutor.
Tuesdays and Thursdays my granddaughter happily narrates Explore teaching to me.
My mini tutor.
I am extremely happy.

November 9, 2025
Explore Learning logo

Reply from Explore Learning

Hi Bernadette! Thank you so much for sharing your experience. We’re delighted to hear that your granddaughter is enjoying her learning and that our team has supported her at the right level for her journey. It’s wonderful that she’s so inspired that she’s sharing her lessons with you, too!

Rated 5 out of 5 stars

The staff is very kind

The staff is very kind, my son is learning and enjoying coming to the lessons.

November 8, 2025
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Reply from Explore Learning

Hi Natalia! Thank you for your lovely feedback. We’re so pleased to hear that your son is enjoying his lessons and that our team has been kind and supportive.

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