Express Conveyancing Reviews 83

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I was recommended Express Conveyancing via a scheme at work in Sept 2020. After reading their reviews we decided to use them. On our part (because we didn’t fully research what Express Conveyanci... See more

Rated 5 out of 5 stars

We worked with express conveyancing who referred us to AWH legal buying our first house. Everything went very smooth during our purchase. When we spoke to Ruqia our solicitor she was extremely helpful... See more

Company replied

Rated 4 out of 5 stars

My home purchase and sale were completed in a very good time scale. They were able to get me a moving date agreeable with the seller and buyer. I was kept informed along the way and any additional e... See more

Company replied

Rated 5 out of 5 stars

We used Express Conveyancing for a leasehold purchase in March 2018. They promised a 4-6 week timescale from instruction to completion. They appointed Khan Mather Solicitors and our case handler was M... See more

Company details

  1. Legal Services
  2. Conveyancer

Written by the company

Express Conveyancing offers a fast, fixed fee conveyancing service for all your property legal needs. Having been in operation since 2013, we have helped thousands of clients move home. If you are looking for a specialist​ property lawyer, contact Express Conveyancing today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

83 reviews

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Rated 5 out of 5 stars

Would absolutely recommend

I recently used Express Conveyancing to review a legal pack pre auction. They turned a full report around in three working days and it was incredibly detailed, with all key information highlighted in red and drawn out specifically within the email. Being an auction property, time was limited and any questions I had about the legal pack report were answered in detail on the same day. I didn’t move forward with the property but if I had I wouldn’t have hesitated to use Rebecca and Express Conveyancing to handle the purchase. I am continuing my property search and will absolutely use Express Conveyancing in future.

April 23, 2025
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Pre-auction legal advice

Rebecca was extremely helpful and prompt with advice on a pre-auction legal pack, as I'd never bid for a property at auction before. I will definitely use them again.

April 16, 2025
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Excellent service received from Rebecca…

Excellent service received from Rebecca and the team running through a legal pack on an auction property we are interested in.
A thorough report was received with no stone unturned. Highly competitive rates too.

January 13, 2025
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

This is the third time I have engaged…

This is the third time I have engaged in services from Express Conveyancing and I hope to continue to use them. The team is trustworthy and reliable they execute on a very tight turnaround. They are very responsive and have given me the information I need to make a more informed decision about property at auction and saved me from some costly mistakes. Rebecca is fantastic and I look forward to working with them again.

December 17, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 1 out of 5 stars

PASS YOU ON TO ANY INCOMPETENT SOLICITORS

I was recommended by my sister to use these solicitors for the sale of mine and my stepdad’s house back in May 2024, I didn’t realise that they don’t deal with it themselves but refer you to another solicitor, I had been given Appleby’s solicitors, and the solicitor assigned was useless from start to finish and I had to contact Express Conveyancing on several occasions about them but all that they did was email them to ask them to sort it out, this wasn’t good enough and after 6 months of dealing with this the buyers have pulled out. This was an auction sale and should have been completed in 56 days. DO NOT RECOMMEND

December 16, 2024
Unprompted review
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Reply from Express Conveyancing

Dear Julie,

We are sorry to have read the contents of your review.

For context, it is important to give the following details:
- We do not “pass you onto any solicitor” – we operate a closed panel of solicitors who are appointed on a merit basis depending on the type of transaction, and removed from the panel where they do not deliver to our clients the level of service we expect, as in this case.
- We cannot accept your comments that you were not aware that we operated a panel arrangement especially noting you were recommended to us by a family member who was happy with the service they received for their property. Before the instruction was accepted, our team spoke with you to run through the process, the quote etc before your instruction was accepted and we explained how we work. We also provided details of the firm you were appointed with on the date of instruction and you raised no objections to this.
- By no stretch of the imagination was this a straightforward sale as it involved complicated Power of Attorney and Trust matters. Whilst it is unfortunate that the buyers withdrew in the end, such is the case with complicated transactions.
- This was compounded by the fact that the sale was under auction conditions to a buyer who initially did not consider these an issue, and then discovered issues preventing them from completing on the sale, having placed a winning offer.
- As to your comments that the team here did nothing more than send an email on several occasions, you are well aware that this wasn’t the case.

Again, we are very sorry that the sale of the property did not proceed to completion and under such difficult circumstances for yourselves. Your conveyancer has also explained the complex nature of this transaction which we hope you will consider before you remarket the property again.

We can assure you that we worked incredibly hard to try and resolve matters and have taken the necessary steps within our panel and team to ensure that this experience is not repeated.

Kind regards
Customer Services Team
Express Conveyancing

Rated 5 out of 5 stars

I had a positive experience with…

I had a positive experience with Express Conveyancing. Rebecca and the team were very helpful and knowledgeable and my solicitor at Cartwright King Solicitors was excellent!

November 1, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Great service

Great service. Very quick and professional.

October 23, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Excellent service



I recently used them for my conveyancing needs, and I couldn’t be more satisfied. The team was professional, responsive, and made the whole process smooth and stress-free. They kept me informed every step of the way, explaining everything in clear terms and addressing any concerns I had. What stood out the most was their attention to detail and commitment to ensuring a successful outcome. I highly recommend them to anyone looking for a reliable conveyancing service. I’ll definitely use them again in the future!

September 2, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 1 out of 5 stars

Selected this company for a fast conveyance!

Selected this company for a fast conveyance, the solicitor was allocated at Cartwright King and despite receiving the necessary documents from the Vendor lied about receiving them then lied about responding.

Rebecca at Express Conveyancing is not able to get them to communicate and we are now over 2 months in and they have still not given a date for exchange.

If you are not in a hurry and want a very slow but cheap service they may eventually get the job done!

August 12, 2024
Unprompted review
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Reply from Express Conveyancing

Dear Daniel,

Thank you for your review.

Whilst we are happy to issue a timeline of events (which we are sure you have received from Cartwright King confirming the true course of events), we are surprised to see your accusatory/misleading review suggesting we haven't been able to press Cartwright King to respond. Noting your review is dated 17th October, and the latest update you have received from them being dated 16th, we can only imagine this is as a result of mis-information.

We appreciate you might not be familiar with the Law Society’s current guidelines of leasehold/share of freehold matters taking between 16 and 20 weeks to complete, however, we are pleased to hear that our “very slow, cheap service” has brought a new build (conversion) leasehold matter to a pre-exchange stage in just over 10 weeks.

In any event, as you are well aware, Cartwright King are preparing the matter for exchange and we wish you well with the new property once completed.

All the best
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Great Service!

Allocated a conveyancer quickly, who kept us updated every step of the way. All correspondence done by email and phone. A really efficient and cost effective service.

April 26, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Excellent service

Excellent service , worked to tight deadlines and delivered on time .
I will use them again .

February 7, 2024
Unprompted review
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Highly Recommended!

A really painless experience from the off! My enquiry was handled quickly and efficiently and my pre-auction legal review was completed in super-quick time! I was very impressed! I'd have no hesitation in using the company again, or recommending them.

January 11, 2024
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Reply from Express Conveyancing

Thank you for your kind words and review about our auction services.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Great

Great , Sarah and her team is brilliant . Strongly recommend Express Conveyancing.

December 18, 2023
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Highly Recommend!

I considered a few firms before approaching Express Conveyancing. I was a little unsure initially as I last purchased a house many years ago and I haven’t used an online firm before. I decided to give them a call and the person I spoke with was so friendly and explained everything to me about my quote and how things would work being online. I was assigned a solicitor who was not based near to me and they were absolutely excellent. My contact Rebecca kept me in the loop all the way through. Both Rebecca and the solicitor were available at the end of the phone whenever I needed to speak to someone and they helped push through the transaction when it was at a tricky stage. Thank you everyone, I will definitely be recommending Express to my friends and family.

December 3, 2023
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 4 out of 5 stars

My home purchase and sale were…

My home purchase and sale were completed in a very good time scale.
They were able to get me a moving date agreeable with the seller and buyer.
I was kept informed along the way and any additional enquiries was throughly checked before my purchase.

December 5, 2023
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 5 out of 5 stars

Great service

Great service, and good value for money.

November 20, 2023
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Reply from Express Conveyancing

Thank you for your kind words and review.
Kind regards
Customer Service Team
Express Conveyancing

Rated 1 out of 5 stars

Don’t Bother

I selected Express Conveyancing because of the great reviews. Fast, clear, on-line, fixed fee. Anything but! They out-sourced me to a solicitor 2 hours away from my home. She was facetious and very unhelpful. Express Conveyancing promised much and delivered nothing. Condescending and useless. They advertise an on-line platform and supposedly coordinate your conveyancing, but when the out-sourced solicitor doesn’t engage, it’s impossible to see the benefit of using Express Conveyancing. Avoid.

September 14, 2023
Unprompted review
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Reply from Express Conveyancing

Dear Linz,
We are sorry to read the contents of your review. Whilst we cannot comment on the details of your transaction in a public forum, upon investigation of your file, we note that there were several complexities and changing dynamics throughout the course of the transaction which made it non-standard in nature. With regards to your comments about out-sourcing, we are very clear that we do not out-source conveyancing. We are a panel firm and work in partnership with law firms around the country, appoint the most suitably experienced conveyancer, and we then facilitate transactions to completion. To that end, we also note the amount of time and effort taken by our team assisting you in moving your transaction forward and reaching your ultimate goal of completion despite the difficulties. We are therefore sorry to read that you feel this way and have taken the action that you have.
Nevertheless, we wish you the very best in your new home.
Kind regards,
Customer Services Team
Express Conveyancing.

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