Expresscarrental Reviews 58

I was very pleased with my first rental and I would recommend it to everyone

We didn’t come across a single problem, fantastic service, the car was in brilliant condition.

Friendly staff, clean cars, exceptional service. I definitely recommend it.

I rented a car ten days ago and I was very pleased. Mr. Tayfun was very helpful in every way. I had no problems picking up or returning the vehicle. I am very satisfied, thank you.

The office staff is very profesional and their cars are in top condition.

I booked a car for 2 weeks from this company through CarJet.com UK website. When I arrived to Antalya Airport they declined to give me a car, but insisted to sell me a new car rental agreement at twice the price I paid at CarJet UK website. Their claim was that they could not deduct the €1200 of deposit on my credit card. The guy at the check-in desk cancelled my booking when I declined to take their offer. Why should I? I completed my car rental booking in the UK before I started my trip. It does not make sense to take their offer at twice the price. My VISA card is from a highly reputable Canadian bank with a high monthly limit to cover my travel expenses, and it is a First Class Travel Card with built in travel insurance against all type incidents, including fully comprehensive car rental. In addition I used the same credit card in Canada and the UK for car rental and there has never been an issue with deposit collection and refunds at the end of my trip.

Upon my return to the UK I informed CarJet UK that Express Car Rental cancelled my contract and did not give me a car and that they tried to sell me a seperate car rental contract. After 4 weeks of back-and-forth correspondence now CarJet is not refunding the initial £15 deposit I paid during my online booking because apparently Express Cars claim my credit card was not suitable for car rental.

Total rubbish!.. Because 2 days later I rented another car from a different car rental company in Antalya and they could collect and refund the full deposit on the same credit card.

£15 is not a big amount, however in principal the deposit should be refunded when a service is not delivered. This is a total scam! Never again will I use Express Car Rental and CarJet.

Scammers.. they dont honour the quote on the website at all. faked a failed deposit transaction at the till and create artificial emergency and then sell you the car at higher price... really fake. and scammers. stay away, dont fall for ridiciculous low prices offered

Absolute SCAM.. I paid via car jet for a fully insured vehicle with 2 drivers. For me to get to antayla, this company come and picked me up from the airport and took me to a place in the middle of nowhere to make out my 2 credit cards wouldn't work for a deposit. But it magically worked when they charged me £200 for the SAME CAR. SCAMMING COMPANY WITH NO WAY TO CONTACT. KEEP YOUR MONEY AND YOUR HAPPY MEMORIES, CAUSE THIS HAS RUINED ALL OF MINE!!!!!

İ called direct.i make reservation full insurance ,with out deposit. Car iş 2025 year new.excellent service

We had an excellent experience with Express Rental Car! Although we had reserved a 5-seater car many months in advance, our plans changed very shortly before we arrived to pick up the car and we realised we actually needed a van. Express Car Rental were able to make this happen and got us a 9-seater van with our preferred insurance solution for a very reasonable price. Service was friendly and prompt - would recommend when flying into Antalya!

Seem to have fell into the trap of declined credit card pre authorization.
Called barclays bank who said there is no issue it must be the car rentals payment gateway. They can't afford to rent car, and TRAP you to PAY MORE after a long flight - disgraceful!
Tired a different payment machine, tried to resell same rental for 4times more with NO deposit!

I walked away. I will NOT pay extra due to this SCAM.

They then said I had 'passed my reservation time' so cannot get my £5 deposit back.. seems like an obvious scam. I would suggest bringing multiple credit cards to prove that their system is at fault and not UK credit cards who double checked there's no pre authorization blocks in place. I will be chasing for my deposit back, this kind of bad behavior cannot be profited from!

Good Cars for cheap Price. I Rent 5 times in year and I am everytime very happy with Exoress Car Rental.

I rented a car from here for 10 days and was extremely satisfied. The staff were very attentive, and the cars were exceptionally clean and problem-free. The team was always ready to help with any issues we had. In particular, Mr. Şahin was incredibly professional and kind. Thanks to them, our holiday was absolutely perfect. I would highly recommend their service without hesitation.

people be aware , they are bunch of scammers and don’t rent the car through European websites as they are not accepting their terms and when you get there to collect the car , all they ask is to pay them 50euro per day rent in cash and they try your credit card machine which is not connected to the internet and will tell you your card is not working in uk because it’s your first time to use this card , then asking you for the cash as 1000 euro as security deposit and 50 euro per day rent , they are proper charlatan, their office is in the middle of nowhere, they know if you are along with your family and tired from the long flight , you would pay to save your family any price , just book the transport with your holiday company and rent the car from your hotel , also meet and great is all bulshit , nobody expecting you at the airport, you have to find them not them to find you , it’s took 1.5 hours before we where collected from airport to their office in the middle of nowhere , all five star ratings is from their turkish freinds not passengers

I had a great experience, everything was handled professionally. Instead of paying a large deposit, I insured the car I rented for a reasonable price. Throughout my vacation, I felt completely at ease, and their 24/7 support was a huge plus. I’ll definitely keep renting from the same company again.

Great interaction with costumers. They are helpfull and always with a smiling face.

I rented a car and they picked me up from the airport and dropped me off at the airport. Their vehicles and service were very good.

Very happy with service

Very good service. Since the car I rented was not available, they gave me a higher-end car free of charge. The car was very clean and comfortable. Thank you for the fast service. I will book from here again next year.