Everything that I needed to know was that explained clearly & concisely. I was given a clear understanding of the research carried regarding our location and what properties we sold recently. Due to y... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Goergia has been an absolute superstar from start to finish without her I don’t know where I would be she is a asset To your company I would say she is higher then a 5 star if I ever had to go throu... See more
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Faela was very friendly and professional. Gave some good, interesting advise. We will be looking to go ahead and use her services in due course. Only down side was trying to see information on a phone... See more
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Nick thoroughly explained why we are not reaching the right audience to sell our house. He gave some really good advice and we could see the benefits of placing our house on the market using both dome... See more
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Company details
Information provided by various external sources
Do you want to sell your house — and not just be on the market? Proudly built upon great service, great success and no sale no fee – by choosing the Express Estate Agency, you will benefit from a very progressive, forward-thinking, proactive and nationwide Estate Agent that offers enormous advertising for your property, a 24/7 Enquiry Line and only deals with buyers in a position to proceed. We can help everyone and selling your home doesn't need to be a long, drawn-out and painful experience. Whether you are just wanting to sell, and don't want the trauma of 6-12+ months on the market, (with endless viewers who may simply be wasting your time), or if you are in need of a faster sale, we have the solution that will suit your needs.
Contact info
4.5
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
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All very efficient and kept me informed…
All very efficient and kept me informed of ongoing sale
Thank you
July 21, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your fantastic review Philip.
We're delighted to hear that you were happy with the service you received and that our team kept you informed throughout your sale. We will of course pass on your kind words to Charlie and Max. Keeping our clients updated every step of the way is something we really value.
Thank you for choosing us to help with your sale.
Best Wishes,
Jess 🏠
Excellent
Excellent, Stacey explained everything clearly and precisely, very professional
July 21, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review. We're so pleased to hear that Stacey provided such a positive experience. It's great to know she explained everything clearly and precisely while maintaining a professional approach throughout.
We really appreciate your kind feedback and will be sure to pass your comments on to Stacey.
Best Wishes,
Sam 🏠
Jess was excellent
Jess was excellent, non-pressurising, clear, informative and friendly - very good at what she does. However the way Express Estate Agency advertised their service was mis-leading. Inferring to be able to purchase the house at a certain price, using a misleading choice of words to push the eastate agency side of the business.
July 20, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your review and for your valuable feedback Daniel.
We're delighted to hear that Jess provided such a positive experience and that you found her to be friendly, informative, and supportive without being pressurising. We'll be sure to pass on your kind comments to her.
We're sorry to hear that our advertising did not meet your expectations. We appreciate your feedback regarding how our service was presented, as we always aim to communicate clearly and transparently. Your comments have been noted and will be shared with the relevant team for review.
Best Wishes,
Liv 🏠
Very pleasant experience
it has been a pleasure working with Express Estate Agency.
Olivia Baynes kept me informed of the status of the purchase in a timely manner and she helped me chase outstanding items.
I would gladly work with them again.
July 6, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your wonderful review Nikolaos. It has been a pleasure working with you.
We're delighted to hear that Olivia kept you informed every step of the way and was able to help chase outstanding items to keep things moving. Your kind words mean a great deal, and we'll be sure to pass your feedback on to her.
Thank you again for your trust, and we look forward to working with you again in the future!
Best Wishes,
Jess 🏠
Stacey was very informative and spoke…
Stacey was very informative and spoke clearly which always helps
July 20, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your kind feedback Sarah.
We're delighted to hear that Stacey was informative and communicated clearly throughout the process. Clear and helpful communication is very important to us, so it's wonderful to know this made a positive difference.
We'll be sure to pass your kind words on to Stacey and thank you once again for taking the time to leave feedback.
Best Wishes,
Jess 🏠
The start to finish experience with…
The start to finish experience with Georgia and the team at Express Estate agency has been excellent.
July 19, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your fantastic review Stephen.
We're delighted to hear that you had an excellent experience from start to finish with Georgia and the team.
It was a pleasure to help you achieve a successful sale, and we're especially pleased that we were able to sell your home and see your sale through to completion.
Your kind feedback means a great deal to us, and we'll be sure to pass your comments on to Georgia and the rest of the team.
Thank you for choosing Express Estate Agency. We wish you all the very best in your new home and for the future!
Best Wishes,
Liv 🏠
All online
All online - which appeared helpful. However, after driving >an hour to view the house - nobody there. No estate agent, nor vendor. Tried to ring agent - phone kept ringing out.
Then the nerve to send an automated ‘you went to see x property, we would appreciate your feedback’ 🤦🏽♂️
July 18, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for taking the time to share your feedback Sunil. We're sorry to hear about your experience and understand how frustrating it must have been to travel such a distance for a viewing that did not go ahead as expected.
Our team is currently looking into what happened with your viewing appointment and will be in touch with you directly to discuss this further.
We would like to clarify that, although we also provide 24/7 enquiry options to help ensure customers can get assistance outside of standard office hours, our team is available to support customers by phone too.
We apologise for the inconvenience caused and appreciate you bringing this to our attention.
Best WIshes,
Jess 🏠
So far a great interaction with Stacey
So far a great interaction with Stacey, waiting on my information email and looking forward to hopefully moving forward if everything works for us.
July 17, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely feedback Sally. We're delighted to hear that you have had a great experience with Stacey so far.
We appreciate your kind words and will be sure to pass them on to her. We hope everything works out for you and look forward to supporting you as you move forward.
Best Wishes,
Jess 🏠
Professional service
Professional service, explained everything clearly, very friendly and would highly recommend
July 17, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your lovely review Lisa.
We're delighted to hear that you found our service professional, clear and friendly. Providing straightforward advice and support throughout the process is very important to us, so it's wonderful to know you felt well looked after.
Thank you for your recommendation. We wish you all the very best for the future.
Liv 🏠
Eager for any sale - not necessarily a good one
We found that the set up was really easy but they weren't great at organising paperwork or communication. We had one potential buyer walk due to not being able to get in touch. We got told some things over the phone which were later contradicted becoming very tense conversations. They seemed keen to just make a quick sale rather than a good one or fight for a better offer. They caused additional stress where not required. Personally based on my experience, I would not use again or recommend. Hopefully the process onward, having accepted an offer, is more positive.
July 16, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback Amber. Firstly, we’re delighted to have agreed a sale for you and hope the remainder of the process progresses smoothly through to completion.
We’re sorry to hear that aspects of your experience did not meet your expectations and apologise for any frustration caused. We take communication and customer service very seriously and appreciate your comments, which help us review and improve our processes.
We would welcome the opportunity to discuss your feedback further and address any concerns you may still have.
Best Wishes,
Liv 🏠
Jamie was very professional and…
Jamie was very professional and pleasant and made the process very simple.
Appreciate the time and effort she put in to our initial meeting and look forward to working with her moving forward.
July 17, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your review Christopher.
We're delighted to hear that Jamie provided such a professional and pleasant experience and helped make the process feel simple and straightforward. Taking the time to understand your needs and provide support from the very first meeting is something we value greatly.
We'll be sure to share your kind words with Jamie. We look forward to continuing to support you throughout the process and wish you every success moving forward.
Best Wishes,
Sam 🏠
Excellent Service
Rob was excellent and communicated very well at all stages of the sale.
July 17, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your fantastic review! We're delighted to hear that Rob provided such excellent service and kept you well informed throughout every stage of the sale.
Clear communication is incredibly important to us, and we're pleased to know that Rob helped make the process a positive experience for you.
We'll be sure to pass your kind feedback on to Rob. Thank you for choosing us, and we wish you all the very best for the future.
Best Wishes,
Jess 🏠
Not great
Not great, was constantly misled regarding payments being made from the sellers side. Ended up losing £300 when the seller wanted to 'rush' moving in and I agreed to meet them halfway in costs. Was told by express that the sellers solicitors were going to pay this so I left them to it. Never trust an estate agent I guess as they look after the seller not the buyer.
They have ignored my calls, emails and messages too 🤷♂️
June 19, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your feedback. We’re sorry to hear that you feel disappointed with your experience.
Unfortunately, we are unable to verify you or the property you are referring to from the information provided, so we are unable to investigate the specific circumstances.
We would welcome the opportunity to look into your concerns further, so please contact our team directly with your details and we will be happy to review this for you.
Best Wishes,
Jess 🏠
Reply from Express Estate Agency
Thank you so much for your fantasic feedback Jayne. We’re delighted to hear that you found our service informative, helpful and knowledgeable.
We really appreciate you taking the time to share your feedback. We wish you all the very best.
Sam 🏠
Really informative helpful conversation
Really informative conversation. Faela had done her research before we spoke and had a lot of information for me and suggestions. She explained the whole process thoroughly and carefully for me.
She had market examples to back up what she was telling me. Reassuring me that my house was good to sell and what the market was like around me. I felt a lot better after talking to her.
July 16, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful feedback Joanna. We’re delighted to hear that you found your conversation with Faela informative, reassuring and helpful.
We will pass on your kind feedback to Faela, who will be delighted to know that her preparation, market knowledge and guidance helped you feel more confident and supported.
Thank you again for taking the time to share your experience, and we wish you all the very best with your plans.
Best Wishes,
Jess 🏠
Friendly polite…professional communications
Friendly polite communications,professional behaviour nice talking and appropriate manners. That’s enough for me.
July 16, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your kind feedback Rabina. We’re delighted to hear that you found our communication friendly, polite and professional.
We really appreciate your kind feedback and are pleased that your experience with us was a positive one. Thank you for taking the time to share your thoughts.
Best Wishes,
Liv 🏠
Olivia was highly professional (even…
Olivia was highly professional (even confirmed receipt of emails), pleasant, efficient, tenacious and across everything in our transaction. I'm convinced the sale wouldn't have happened without her substantial support and expertise. I would recommend anyone selling their house to contact her.
July 13, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful 5 star review Will. We are absolutely delighted to hear how pleased you were with the support and service provided by Olivia throughout your sale.
We have passed on your incredibly kind words to Olivia, and she was thrilled to receive your feedback. She was so pleased to know that her communication, dedication and expertise helped guide you through the process and achieve a successful outcome.
We wish you all the very best for the future.
Jess 🏠
Very nice to talk to Daisy
Very nice to talk to Daisy, she was lovely and very helpful, not sure what to do yet?
July 16, 2026
Unprompted review
Reply from Express Estate Agency
Thank you for your lovely feedback Patricia. We're delighted to hear that you enjoyed speaking with Daisy and found her helpful and approachable. We will of course pass on your kind words to Daisy.
We completely understand that these decisions can take time and we're pleased to be able to provide guidance and support to help you consider your options.
Thank you again for taking the time to share your feedback, and we wish you all the very best with your plans.
Best Wishes,
Jess 🏠
Customer-First Service
Originally dealt with Daisy, who showed incredible passion for our property and made us feel comfortable we had made the right choice with Express. James lead on the selling front and was incredibly accommodating to our circumstances and ensured any of our requests were actioned promptly. He made consistent communication touch points, even just to check-in which was a great reassurance.
July 3, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful review Matt. We really appreciate you taking the time to share your experience and are delighted to hear how supported you felt throughout the sale of your home.
We've passed on your lovely feedback to Daisy and James. They're both delighted to know that their communication, support and willingness to help made such a positive difference.
Thank you for trusting us with such an important milestone. We wish you all the very best in your next chapter.
Jess 🏠
"Fantastic support throughout our whole…
"Fantastic support throughout our whole property buying journey. From the very first viewing to picking up the keys, Adam was professional, patient and genuinely cared about helping us get through the process. Adam liaised efficiently with sellers and solicitors, and turned what we expected to be a complicated process into something manageable. A truly reliable service – thank you so much.
July 10, 2026
Unprompted review
Reply from Express Estate Agency
Thank you so much for your wonderful 5 star review Adesola. We're absolutely delighted to hear that you had such a positive experience throughout your property buying journey.
We've passed on your lovely feedback to Adam, who was delighted to receive your kind words and said it was a pleasure to assist you with your purchase. He was thrilled to hear you describe his professionalism, patience and dedication helped make the process feel much more manageable.
Congratulations on your new home! Thank you for placing your trust in us, and we wish you many years of happiness and wonderful memories in your new home.
Best Wsihes,
Liv 🏠
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