What a total waste of money in my view our landscape gardener agreed kitchen roll was thicker the grass is thin and the backing is micro thin, never 32cm high grass as he said we will get 12 months o... See more
Location
Switch locationTribune Drive, Trinity Trading Estate, ME10 2PG Sittingbourne, England, GB
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See what reviewers are saying
This review relates to ordering free samples of the various grades of Astro turf. It is obviously impossible to be certain about what turf to order without having seen and felt it beforehand. I had... See more
In these post COVID days, it’s very difficult to get anything done without excuses and delays. Express Grass did exactly what they promised. The grass was excellent quality and a generous amount. Very... See more
Have bought from exspess grass before and been very happy with the product. This time I ordered online and received my order the following day which I was very happy to get that soon with standard del... See more
Company details
Written by the company
Artificial Grass supplied overnight to UK gardeners, landscapers and retailers. Easy to lay for both the professional & first time installer using our range of fitting accessories with underlay. Try our range of artificial hedge products for low maintenance garden screening.
Contact info
Tribune Drive, Trinity Trading Estate, ME10 2PG, Sittingbourne, England, United Kingdom
- 0800 133 7733
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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great product delivered on time.
November 6, 2024
Excellent
This is my second order from express grass, garden is now complete and looks lovely. Delivery was 2 days after order on standard delivery. I did did Check other companies before ordering on both occasions but found expressgrass to offer the best prices and the quality is really good
November 5, 2024
First class service
I ordered on Saturday,my order was delivered on Tuesday, I was able to complete my project in the same day, first class service
November 2, 2024
Delivery was excellent and fast
Delivery was excellent and fast, unfortunately the grass was not the right size ,the return and refund was just as fast ,great service.
October 1, 2024
Artificial grass order
The artificial grass was delivered much quicker than I expected, and the quality of grass looks good.
October 28, 2024
A good all round service
A good all round service. Cannot fault the experience, from order to delivery.
October 27, 2024
Poor delivery
Ordering product was easy tracking was good but was at hub beyond delivery time got onto easy grass and email was sent and cc to me no contact by delivery company just appeared around dinner time luckily i was in
Delayed project
September 29, 2024
Great customer service
Great customer service and communication throughout our transaction.
October 17, 2024
Good price good service quick delivery
October 23, 2024
I rec'd my sample pack very quickly…
I rec'd my sample pack very quickly which allowed me to make the right choice for my artificial grass, the delivery direct to my chosen address was very efficient and I am very pleased with the quality and final result, once I laid the grass.
September 23, 2024
I took the option of the free samples
I took the option of the free samples, the samples arrived in a speedy manner in a sturdy but slim box. Within it, were 7 samples (All flattened). Removed from the box and i attempted to rejuvenate the pile back to its original status, but alas none could be. Based on that and what seemed poor quality samples, We will not be making a purchase.
October 16, 2024
Fast efficient service . Great product, great price .
Great product and a great price .
September 13, 2024
Good service.
October 6, 2024
Excellent product fast delivery great…
Excellent product fast delivery great value for money
October 2, 2024
Left parcel thoughtfully.
September 30, 2024
Not happy with the grass
Not happy with the standard of the grass, staff were not that helpful either.
September 30, 2024
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