I received my racket the day after order, even without express delivery. It arrived beautifully and safely packaged and the ordering process was simple. A personalised note on the invoice was a nice t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order and kept up to date with every step of the process from purchase to delivery ( which was rapid). The personalised hand written note found inside the package is a meaningful touch; I'll g... See more
Company replied
My racket arrived the day after ordering, without me paying for express delivery. The ordering process was smooth and the product good value for money. A personalised note was a nice touch. Will defin... See more
Company replied
Crikey! Ordered on a Thursday, delivery on the Saturday without paying for express delivery. Certainly wasn’t expecting that, but absolutely delighted. What a fantastically professional small comp... See more
Company replied
Company details
Written by the company
At Express Padel, we’re keeping padel simple with a curated selection of rackets, accessories, and next-day delivery, all at competitive prices. Official stockists of leading padel brands such as Babolat, Dunlop and Nox, we aim to make padel more accessible. Your one-stop shop for both rackets and accessories.
Free Next Working Day Delivery
Written by the company
- Royal Mail Tracked 24® Signed
- All orders placed before 3pm, Monday and Friday, are sent on a next day delivery service. Orders over £70 receive complimentary shipping.
Price Match Promise
All prices are checked daily
We will endeavour to be as competitive as possible within the UK. Please contact us via WhatsApp or on 01233 535053 to discuss any discrepancies.
Contact info
Express Padel LTD, Unit 19, Connect 10 Ashford Business Park, TN24 0FE, Ashford, United Kingdom
- 01233 535053
- hello@expresspadel.co.uk
- expresspadel.co.uk
10% off your first order
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy with the items and the…
Happy with the items and the communication. Delivery wasn’t as expected but to be fair that was out of their control
May 27, 2026
Reply from Express Padel
Hi Anne,
Thanks for the review. We're pleased you were happy with the products and communication, and we appreciate your understanding regarding the delivery issue.
Thanks again for your support and for recognising it was outside of our control.
All the best,
Alex
We’d been intending to buy Padel…
We’d been intending to buy Padel rackets for sometime but stumbled across Express Padel when it became clear that they were the supplier to a company charging more for the product. Not only was Express Padel cheaper overall but their delivery policy and 10% discount on the first order made it overwhelmingly the best choice. The service was second to none. Much appreciated and we will be back.
May 22, 2026
Unprompted review
Reply from Express Padel
Hi David & JP,
Thank you for such a fantastic review. We're delighted you found us and that the pricing, first order discount and delivery all helped make the decision an easy one.
Comments like yours mean a huge amount to a small business and we look forward to helping again in the future.
All the best,
Alex
Reply from Express Padel
Hi Mark,
Thanks for the review. Short and simple, but we're glad everything was exactly as required.
We appreciate your support.
All the best,
Alex
Good discount and in the time shipped…
Good discount and in the time shipped Also easy to use the app and good communication.
May 27, 2026
Reply from Express Padel
Hi Fahad,
Thanks for the review. We're delighted you found the discount useful and that everything was shipped on time.
It's great to hear the ordering process and communication were straightforward too.
All the best,
Alex
Reply from Express Padel
Hi Stephen,
Thanks for the review. Great to hear your order arrived within a couple of days and that you were happy with the service.
Really appreciate your support.
All the best,
Alex
Reply from Express Padel
Hi Louise,
Thanks for the lovely review. We're delighted you were happy with the price, quick delivery and personal note.
Really appreciate your support and kind words.
All the best,
Alex
Product exactly as described with a…
Product exactly as described with a very efficient delivery service
May 28, 2026
Reply from Express Padel
Hi Mr Berry,
Thanks for the review. We're delighted everything arrived exactly as described and that the delivery service met expectations.
We appreciate your support and hope to see you back again soon.
All the best,
Alex
Great Website
Great prices, easy checkout and racket came next day. Will definitely be using express padel again!
May 28, 2026
Reply from Express Padel
Hi Neil,
Thanks for the great review. We're delighted you found the website easy to use and that your racket arrived the very next day.
Really appreciate your support and look forward to helping again soon.
All the best,
Alex
Couldn’t be happier with Express Padel!
Just got into padel recently and was unsure what racket to for my level! They have a great site sent a WhatsApp and George got back to me straight away and confirmed my decision and also helped me pick my racket that best suits me! He was extremely polite and great fast service and the racket was delivered straight away! Couldn’t recommend him and Express Padel enough as I also got my friend to order in the same day!
Thanks so much George making my experience pleasant!
May 20, 2026
Reply from Express Padel
Hi Rakeem,
Thank you for such a brilliant review. We're delighted George could help guide you towards the right racket and answer your questions quickly.
Getting started in padel can be a bit overwhelming with so many options available, so it's great to hear the advice helped. Even better that your friend joined the Express Padel family on the same day!
All the best,
Alex
Best price and came nicely packaged…
Best price and came nicely packaged with a hand written note - lovely touch
May 25, 2026
Reply from Express Padel
Hi Nikki,
Thanks for the lovely review. We're delighted you found the best price and that everything arrived nicely packaged.
Great to hear the handwritten note was appreciated too.
All the best,
Alex
Quick delivery and excellent customer service
Quick delivery.
Product was packaged nicely and most importantly securely.
Great customer services.
George was very helpful and efficient and resolved the issue swiftly.
I’ll be using them in near future for sure.
May 25, 2026
Reply from Express Padel
Hi MB,
Thanks for the fantastic review. We're delighted George was able to help and get everything sorted quickly for you.
Providing great customer service is something we take a lot of pride in, so your feedback means a lot.
All the best,
Alex
Ordered a padel racket Nox and had some…
Ordered a padel racket Nox and had some issues with a delayed delivery. In fairness to Express Padel they apologized several times and sent me some free balls and grips to make up for the delay. All in all a positive experience. Would buy from them again.
May 25, 2026
Reply from Express Padel
Hi Matthew,
Thanks for the balanced review and for your patience. While we're sorry there was a delay with the delivery, we're pleased the team could keep you updated and help make things right.
We really appreciate your understanding and are delighted to hear you'd buy from us again.
All the best,
Alex
Super easy and quick delivery
Super easy and quick delivery got a discount code for signing up to
May 26, 2026
Reply from Express Padel
Hi Eddie,
Thanks for the review. We're pleased the ordering process was simple and that your delivery arrived nice and quickly.
Always good when a discount code sneaks in too.
All the best,
Alex
Great informative website
Great informative website, fast delivery and I really liked the note that came with it!
May 26, 2026
Reply from Express Padel
Hi Karen,
Thanks for the lovely review. We're delighted you found the website helpful and that your order arrived quickly.
Great to hear the note was a hit as well.
All the best,
Alex
Reply from Express Padel
Hi Greg,
Thanks for the review. We're delighted you were happy with the pricing, communication and speedy delivery.
Really appreciate your support and kind words.
All the best,
Alex
5 star customer service
5 star customer service. Wrong padel racquet sent out however matter resolved within days. Staff were friendly and efficient. Would highly recommend this company and would use them again.
May 29, 2026
Unprompted review
Reply from Express Padel
Hi Julie,
Thanks so much for the recommendation. While we're sorry the wrong racket was sent initially, we're pleased the team could get everything sorted quickly for you.
Really appreciate your understanding and we're glad we could turn things around.
All the best,
Alex
Ordered first racket from this company
Ordered first racket from this company and from start to finish has been excellent experience.
Delivery was first class and price was really good value.
A mistake on my behalf with my order was quickly and efficiently corrected by them with no hassle , would highly recommend this company for padel equipment .
May 29, 2026
Unprompted review
Reply from Express Padel
Hi there,
Thanks for the fantastic review. We're delighted your first experience with us was such a positive one and that we could quickly help sort out the order amendment.
Great to hear the delivery and value hit the mark too. We really appreciate the recommendation.
All the best,
Alex
Smooth sale process and super fast…
Smooth sale process and super fast delivery. Products came in great condition and priced competitively.
May 27, 2026
Unprompted review
Reply from Express Padel
Hi Leigh,
Thanks for the review. Great to hear everything arrived in perfect condition and that the whole process was quick and straightforward.
We appreciate the support and hope to see you back again soon.
All the best,
Alex
Excellent service
Excellent service, came very well packaged and the personal note inside was a nice gesture. Very pleased with the racket, it’s certainly had comments at the padel court.
May 25, 2026
Reply from Express Padel
Hi Alison,
Thanks for the lovely review. Delighted you were happy with the packaging and that the personal note added something extra to the experience.
Hopefully the racket is earning plenty of compliments both on and off the court.
All the best,
Alex
Reply from Express Padel
Hi Kevin,
Thanks for the review. Short and sweet, but we'll happily take fantastic service!
We really appreciate your support and hope to see you again soon.
All the best,
Alex
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.