Express Uniform Reviews 73

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent quality uniform, fast and rapid service/delivery. Always very friendly and polite customer service :) we love my son’s uniform! Cannot fault Express Uniform - keep up the great work!

Company replied

Rated 1 out of 5 stars

I cant get my head around how these companies get away with selling school uniforms at such extortionate prices, and parents just put up with it like this is totally normal I am about to buy a pl... See more

Company replied

Rated 5 out of 5 stars

Ordered both my children’s uniform whilst they were at Pownall Hall School. I found the system easy and efficient and even had one parcel hand delivered to my home! Great service 👍

Company replied

Rated 5 out of 5 stars

Express Service from Express Uniform. The usual supplier for our son’s uniform was unable to source the blazer size we required. Express Uniform managed to design and deliver the exact style of bla... See more

Company replied

Company details

  1. Clothing Supplier

Written by the company

Express Uniform is an online school wear outfitters based in Cheshire. Express Uniform supplies school uniform and corporate wear across Cheshire and Greater Manchester.


Contact info

4.1

Great

TrustScore 4 out of 5

73 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Such a different experience than shopping with “Monkhouse!”
The girls were both great and we were in and out in 10 minutes with everything we needed!
Can’t fault them xx

August 18, 2022
Unprompted review
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Jody! It is great to hear of the positive experience you had with our staff! Zara

Rated 5 out of 5 stars

Bought uniform from the pop up shop

Bought uniform from the pop up shop. One item had to be ordered as not in stock but was informed when ready as promised. I found the staff helpful and friendly.

August 17, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Janet! We are very pleased to hear of the positive experience you had with our staff during your visit! Zara

Rated 5 out of 5 stars
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Jon! We are very pleased to hear of the great service you received and your efficient ordering process! Zara

Rated 5 out of 5 stars

Great quality products well designed…

Great quality products well designed website and fast delivery… highly recommended!

August 12, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Gareth and Shelley! We are very pleased to hear of the quick delivery of your order and the ease of using our website! Zara

Rated 5 out of 5 stars

Very efficient

Very efficient. Order was hand delivered and exactly what ordered

July 14, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Keri! We are very pleased to hear of the great service and delivery of your order! Zara

Rated 2 out of 5 stars

Adjustable waist skirt needs to be…

Adjustable waist skirt needs to be offered, alteration service or intermediate sizes, as there is size 28 or 30 only. 28 is too tight and 30 too big, needs to be rolled around waist then it does not look smart.

July 12, 2022
Express Uniform logo

Reply from Express Uniform

Hello Gigi,
Thank you for your review. We use a standard sizing system on our uniform. It appears your daughter is in between sizes. When such instances occur, it is possible for the skirt to be altered (the top button can be moved to a different position). If you would like the skirt to be altered so that it fits better, please do contact us at contact@expressuniform.co.uk and we will gladly assist. Zara

Rated 5 out of 5 stars

Great service

July 5, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Natasha! We are very pleased to hear of the great service you received during your order! Zara

Rated 5 out of 5 stars

Excellent service

Excellent service.

Easy to order and prompt delivery.

June 29, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Laura! We are very pleased to hear of the great service and overall positive experience with your order! Zara

Rated 5 out of 5 stars

Excellent service

Excellent service - reliable online purchasing. Great knowledge of requirements.

May 24, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the lovely review Humaira! We are thrilled you are happy with our service and we hope to continue helping! Zara

Rated 5 out of 5 stars

fast service

fast service always sending emails with where the order is upto etc

May 10, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Mrs Burgoyne. It is always a pleasure to have your repeat business! We hope to continue meeting expectations! Zara

Rated 5 out of 5 stars

Brilliant service

Brilliant service - ordered a size too big to my home, so was able to email them and request a smaller size to exchange at the school (free delivery) within a couple days.

April 12, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Elizabeth! We are very pleased to hear of the positive service you received when amending your order! Zara

Rated 5 out of 5 stars

Great online service

Great online service

Quick on delivery

February 1, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Lucinda! We are very pleased to hear of your positive experience ordering with us! Zara

Rated 5 out of 5 stars

The order from start to finish was…

The order from start to finish was smooth with the jumper delivered quicker then I thought I would arrive. So 100% happy with everything.

February 1, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Marta! We are very pleased to hear of the prompt delivery and your overall shopping experience with us! Zara

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Thank you

January 25, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Michelle! We are very pleased to hear of the great service and your positive experience with us! Zara

Rated 5 out of 5 stars

Arrived on time and as expected

Arrived on time and as expected, thank you

January 16, 2022
Express Uniform logo

Reply from Express Uniform

Thank you for the review Jonathan! We are very pleased to hear of the prompt delivery and that you are satisfied with your order! Zara

Rated 5 out of 5 stars

Delivered promptly.

November 1, 2021
Express Uniform logo

Reply from Express Uniform

Thank you for the review Jeanette! We are very pleased to hear of the fast delivery of your order! Zara

Rated 5 out of 5 stars

Great service

Great service, quick delivery and good quality product.

October 10, 2021
Express Uniform logo

Reply from Express Uniform

Thank you for the review M! We are happy to hear of the fast delivery and your positive shopping experience with us! Zara

Rated 3 out of 5 stars

£10 delivery charges

The staff were very helpful however as I didn’t know what size jumper I needed I ended up paying delivery charges twice - £10. If the arrangements could be changed so that a delivery is made to school and the child brings it home or allow parents to pick up items from Express Uniform office then this might ease the burden of delivery charges.

October 10, 2021
Express Uniform logo

Reply from Express Uniform

Thank you for the review Gill and we are happy you are pleased with the service of our staff. We did offer the option for parents/children to exchange items at the school but this was stopped at some schools during COVID. We are working with the schools to see how we can re-implement this as soon as possible. We will update all parents once we have found a solution. We also offer free shipping on orders over £50. Thank you, Zara

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good quality of school uniforms. Easy online order.
Deserved 5stars

August 19, 2021
Express Uniform logo

Reply from Express Uniform

Thank you for the review Natasha. We are happy to hear of the fast delivery and your overall positive shopping experience! Zara

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look