They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more
Company replied
Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more
I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more
Company replied
Company details
Information provided by various external sources
Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.
Contact info
1a Hamblin Walk, IP12 1DE, Woodbridge
- 01394 380035
- info@expresswatches.co.uk
- expresswatches.co.uk
Excellent service
Really low prices very quick postage would use again
High quality, fast service, low price! Can actually happen.
Excellent watch, excellent price, excellent service
Excellent professsional sevice and communication.
Ordered a high-end Seiko watch at a very competitive price and it arrived day after posting, as stated. I contacted the shop, with a query, and the matter was dealt in an efficient and polite manner engendering trust in them as a retail outlet.
Watch order never arrived
I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery.
However 3 days later & no delivery despite email confirmation of the order & an email asking me to do a review of my purchase for TrustPilot!!
I therefore sent an email chasing my order & to my surprise I was told my order did arrive from the supplier as it is out of stock! This is despite Express Watch's website showing that it was in stock & offering next day delivery!!!

Reply from ExpressWatches.co.uk
Beautiful lightweight watch
I'd been tempted to buy this watch for months. Express had it in stock, no delivery charge, and 10% off for that day, so I bought it that evening. It arrived 36 hours later, first class, well packed in lots of bubblewrap, and was as nice-looking as the photos led me to believe. Slim, light (titanium body and strap), and I'll never need a battery. The size can be adjusted by removing links, which Jordans Jewellers in Aylesbury did; the clasp only has 2mm of user adjustment, but I have the links if it ever needs re-sizing. The back has a glass centre so you can see the Kinetic changing "pendulum" moving, and there's a button to show how much charge you have left; if you wear it regularly, you'll never need to worry about that. I am delighted with the watch, and the prompt, well-packed delivery.
Great quality, good value
Quick delivery, very competitive price, quality product. Really pleased with it.
Could not have been better
Superb service - the goods arrived earlier than expected, the price was the best I could find (and I shopped around a lot). The watch was securely packaged so arrived in perfect condition.
I'd recommend these to anyone who is looking to purchase a watch
Excellent service
Great price with prompt shipment.i got the watch delivered in less than 24 hours. I ordered before 2 Pm the next day morning 9 Am it was delivered. Genuine seller
Extremely Satisfied
Competitive price and delivery on time. In the box, with manual and guarantee.
Exellent Service
Watch arrived on time as promoised, a lot cheaper than all department stores
Great watch
great quality watch with a great price tag. A lot cheaper than any were else.
The watch did not arrive on the stated day so I rang the number and spoke
To a very pleasant and helpful gentleman, who rang me back when he said
He would(thank you) to let me know it would be delivered the next day.
Royal Mail at its best!
I am very pleased with the watch and the great service offered by the company. I would recommend without hesitation.
Good Price average service
Excellently priced watch so no grumbles there also well packaged.
initially called to ask about the watch before purchasing and was slightly surprised that despite being a seiko specialist they didn't know anything about the solar mechanism and had to read an instruction manual.
Watch was also listed as out of stock so had to email as to when it would be in stock as the website did not give accurate details. To be fair my e mail was replied to promptly and courteously.
It would have been good to get a follow up email as to when it had been dispatched as it turned up the following day when I was out which resulted in a trek to the post office to pick it up which was inconvenient.
My main gripe however is that despite my request to size the bracelet it wasn't done so I can't wear the watch and need to find a local jewellers to take out links which will cost me approx £10 with yet more inconvenience
divers watches
delivery not arrived today will review when it comes hopefully am Saturday
Great service
I have no hesitation in recommending express watches. The sevice they provided to me was spot on with excellent levels of communication. And as for the timepiece I purchased, I could not find a price anywhere to match.
Thanks
seiko watch
great watch well made and a good looking and great bargain watch
Communication with express watch
Fab service, next day delivery, best price.
Fantastic 5 Stars all round
Excellent from all angles, I highly recommend them, cheapest, fastest, I'm happy
Old fashioned service the modern way
The modern way:
1 Ordered my watch online
2 For some reason I didn't get an email confirmation but did get an order number via the website
The old-fashioned way:
1 I thought I'd better ring up to check everything was okay
2 I spoke to a gentleman who said he would check and ring me back in five minutes
3 The gentleman rang me back within five minutes and confirmed that the delivery had been sent
Review conclusion:
Excellent, I wholly recommend
Very friendly, helpful and professional.
Ordered a Seiko Sportura Kinetic GMT online and this comes with a steel bracelet as standard. I also wanted a Seiko leather strap - not an option with the blue face / yellow GMT hand which I wanted. So I phoned ExpressWatches and they sorted it all out for me. I received the watch with the standard next-day service and will receive the leather strap when Seiko have stock.
Very helpful people and easy to deal with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







