ExpressWatches.co.uk Reviews 656

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

They sent me wrong colour of watch then came back to me saying there did not. One watch had white writing in it the one I wanted had green. Told them I wasn't happy wanted refund and have sent 3 email... See more

Rated 2 out of 5 stars

The product arrived poorly wrapped from a private address with a US dollar price tag. It therefore appears to be a grey import not originally destined for the UK market. This may explain the price wh... See more

Company replied

Rated 3 out of 5 stars

Nice watch, good price, well packed. However, it was ordered on a Friday morning and only arrived on the Tuesday, so hardly next-day delivery. I was beginning to think it had ‘evaporated’ en route fr... See more

Rated 2 out of 5 stars

I placed an order for a new Seiko watch which showed as being in stock & offered next day delivery. However 3 days later & no delivery despite email confirmation of the order & an email asking me t... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

Express Watches was launched with the aim of selling Seiko watches at amazing prices. With the company policy of keeping all items in stock means that we can offer the highest levels of customer service in comparison with our competitors.


Contact info

2.1

Poor

TrustScore 2 out of 5

656 reviews

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Rated 5 out of 5 stars

Error with on-line ordering

I placed an order for a watch just before Christmas expecting delivery before Christmas (a Christmas present from my Wife) in line with this companies normal delivery times.
I received a polite call from the company the following day saying there was an error and that in fact this should not have been accepted as an order as the watch was not in stock.
They did however call back later and said that they managed to order more and could get this posted to me by Saturday or Monday after Christmas.
I received the watch on the Monday.
Excellent service in rectifying this problem considering this happened over the Christmas holiday and would reccommend this company.

January 2, 2015
Unprompted review
Rated 5 out of 5 stars

Seiko Sportura Kinetic

Excellent service - received watch on date promised via royal mail (and this was during the Christmas holidays!) and it was absolutely stunning and a massive saving on High Street prices - was able to buy the next model up because of the saving so I am very pleased. Even the warranty card was all stamped up and a voucher for £25 off next purchase - I am delighted I stumbled across this genuine UK business offering significant savings and first class service on genuine Seiko watches - brilliant!

January 1, 2015
Unprompted review
Rated 5 out of 5 stars

Good service, they do what they say they will do!

I ordered a watch at 12 minutes to three in the afternoon and it arrived very early the next day as promised, watch strap correctly fitted to my wrist size and removed links returned with the package, all together an outstanding service which I whole heartedly recommend to prospective buyers.
PS. I forgot to add that the price was £40-00 cheaper than any other seller

December 31, 2014
Unprompted review
Rated 5 out of 5 stars

Purchase of watch

Excellent service delivered just what i wanted in good time. Will see how the watch performs over the coming months

December 31, 2014
Unprompted review
Rated 5 out of 5 stars

Seiko ssc229

Express Watches are a small family run business so that means you get great service,super fast free delivery and above all excellent prices.
Highly recommend them for Seiko watches.

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

excellent

Good website , easy to order , prompt confirmation, watch arrived within 42 hours in Christmas Week ! Faultless.

December 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Fast and Free next day delivery, unfortunately the watch turned out to be too bulky for my skinny wrist but EW was quick to refund my payment.

December 23, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Speedy Service

I ordered a nice Seiko GMT at the best online price. It came with free Special Delivery and was here the next day, box well bubble wrapped. I've had watches from elsewhere with box damage during delivery. Guarantee card stamped etc. I'd use Express Watches again. Only improvement maybe would be if they had set the watch but I like to play around and do this anyway. Thank you.

December 18, 2014
Unprompted review
Rated 5 out of 5 stars

Seiko ssc229p9

Received watch next day as promised, well packaged in bubble wrap. Really pleased with the price, best i could find after a few hours of scouring the net. Great watch, with my eyesight not so good these days i can read the time at a glance without my glasses, but the date window is a little on the small side , struggle to read it even with my specs on.

December 17, 2014
Unprompted review
Rated 5 out of 5 stars

Gents Citizen Watch

No problems with service, watch arrived promptly. Unfortunately it was not suitable due to the watch face size (I have a small wrist). Returning the watch was easy and refund duly received.

December 17, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant service, Seiko watch

Thought I would be a bit late ordering gifts for Christmas on 13 Dec but item arrived on 16 Dec and it's perfect. Could not have asked for any better service than we received and would highly recommend this company. Thank you, Merry Christmas!

December 16, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service and delivered in 24 hrs.

Express watches had the best price by far, their website was completely
user friendly, and at this time of the year, they delivered within their specified time. I would definitely recommend Express Watches everybody !

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

First Class Service

Was looking for a particular Seiko watch and Express Watches had the best price. In fact I also bought another one as a present. What really made a difference in leaving a review was the excellent communication during and after delivery. First class service and prices.

December 12, 2014
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS

This was the cheapest price by far. The service and packaging was first class, would definitely purchase from this retailer again.

December 12, 2014
Unprompted review

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