Exterioo Tuinmeubelen/Mobilier de jardin Reviews 

30,927
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Visited several shops from Exterioo and the experience was consistently positive. Professional, informed, patient and willing to advise for the many questions brought up. The offer and selling process... See more

Company replied

Rated 5 out of 5 stars

We were looking for a parasol which met our needs. The sales person was friendly and knew his products. The professionalism was appreciated. Clear & concise explanations as well as a demonstration... See more

Company replied

Rated 5 out of 5 stars

Unieke klantenbeleving, jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job. Keep up the goo... See more

Company replied

Rated 5 out of 5 stars

We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the suppo... See more

Company replied

Company details

  1. Outdoor Furniture Store
  2. Furniture Store
  3. Garden Furniture Shop

About Exterioo Tuinmeubelen/Mobilier de jardin

Written by the company

Halloo, wij zijn Exterioo Tuinmeubelen!

Wij bieden je de ruimste keuze aan buitengewone collecties en inspireren je om écht te genieten van het buitenleven. Met maar liefst 28 showrooms in België, 5 in Nederland en een webshop zijn we bij Exterioo meer dan enthousiast om je buiten te ontvangen.

Een complete beleving

Als tuinmeubelspecialist willen we iedereen inspireren om buiten te genieten, alleen, met je gezin of samen met vrienden en familie. We dompelen je onder in een totaalbeleving en geven je tuin, terras of balkon die Exterioo-toets die jouw buitengenot naar een hoger niveau tilt. Dat doen we in de eerste plaats met onze tuinmeubelcollecties, maar ook door je ervaring in de showroom, in onze webshop en op onze inspiratiekanalen.

Je kan bij Exterioo terecht voor beleving, service, advies en inspiratie. Kortom, voor alles om van je tuin of terras een plek te maken vol dromen en herinneringen.

Exterioo: hoe buiten, hoe beter

Written by the company

Buiten genieten is van onschatbare waarde. Je leeft er buitengewoon. Mooie momenten beleef je er intenser. Buiten heeft geen sluitingstijd. Je bent er welkom op elk moment van de dag. Ga voor onvergetelijke buitenmomenten vol geluk.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.7

All reviews

(30,927)

3,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful assistant

Helpful assistant. Went out of his way to answer my questions

April 30, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Andrea,
Thank you for this great review.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

Best regards,

Caroline

Rated 5 out of 5 stars

Your seller explain us the différents…

Your seller explain us the différents items( table) and provides all the détails we need.

April 28, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Franck,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Super service

April 28, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dag Frank,
Wat leuk dat je de tijd nam om ons te beoordelen.

We zijn blij dat je een fijne ervaring bij ons in de showroom had mede dankzij de hulp van onze vriendelijke adviseurs. Bedankt voor je vertrouwen in Exterioo!

Graag tot een volgende keer!

Hartelijke groeten,

Caroline

Rated 4 out of 5 stars

Review of our experience

We have been received well, all our questions answered, alternatives shared . Overall it was a positive experience and we are lloking forward to receive our shade

April 21, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Esra,

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

Best regards,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dag Jean,
Hartelijk dank voor deze mooie beoordeling.

Wat fijn om te lezen dat we je een goede ervaring hebben kunnen bieden in een van onze showrooms!

Met vriendelijke groeten en graag tot een volgende keer,

Caroline

Rated 3 out of 5 stars

My experience was not very good

My experience was not very good... I had to go ask someone to help me after walking past several employees with no offers of assistance (and while I was carrying several poufs etc. by myself over to the set I was considering). The person who helped me was nice but most of the items were out of stock when I went to make the purchase. After spending a lot of time deciding, I had to go with a different set and I was unable to get the poufs or the pillows. Looking somewhere else for those as wait times were too long and I wasn't able to buy the floor model.

April 23, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hello Ann,
Thank you for taking the time to share your experience with us.

We appreciate that you came to visit us at one of our showrooms, however, we regret to read that you felt we fell short of our high standard of customer care and will be addressing your comments with our team.

Moreover, we apologise for any inconvenience you faced due to some temporarily out-of-stock products during your visit. Rest assured we have taken good note of your feedback and will consider them as we continuously strive to maintain a wide variety of products for our customers and endeavour to offer fast delivery from our own warehouse.

We hope you'll give us another chance to provide you with a better shopping experience in the future.
Kind regards,

Caroline

Rated 5 out of 5 stars

Super service

April 22, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dag Samuel,
Wat leuk dat je de tijd nam om ons te beoordelen.

Wat fijn dat je onze service zo kon waarderen! Bij Exterioo staan we met plezier voor je klaar.

Graag tot een volgende keer!

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Perfect

Perfect
Professionnel

April 17, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi customer,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Perfect service

Perfect service

April 14, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Rudy,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Lounge

Info 👍
Verkoop 👍
Als nu levering in orde is
Prefect

April 6, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Eric,
Bedankt voor jouw review.

Het is erg leuk om langs deze weg te vernemen dat je tevreden was over de service in onze showroom. We doen er alles aan om je bestelling nu zo voorspoedig mogelijk te laten leveren.

Graag tot een volgende keer!
Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Contact parfait.

April 10, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher client,
Merci pour votre retour très positif.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et tout particulièrement la qualité de l'accueil et des conseils que vous avez reçus.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Excellent service

April 1, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher Patrick,
Merci pour votre retour très positif.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Top service 👌

April 4, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Customer,
Thank you for this positive feedback.

We are really pleased to have met your expectations here at Exterioo. Your feedback encourages us to keep on providing excellent service to our customers.

Best regards,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher client,
Mille mercis pour cet excellent retour.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et tout particulièrement la qualité de l'accueil et des conseils que vous avez reçus.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Superservice

Superservice via online vraag

March 26, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Bram,

Het doet ons plezier dat je goed geholpen bent door onze adviseurs. Daar doen we het voor.

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Very friendly and knowledgeable staff

Very friendly staff at all time, helpful with sufficient knowledge of the products. Good shop atmosphere which attracts people to come back

March 3, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Irene,
Thanks for sharing your positive feedback with us.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

Best regards,

Caroline

Rated 5 out of 5 stars

Prima bediening mooie showroom en…

Prima bediening mooie showroom en intressante collectie

March 23, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste klant,
Wat leuk dat je de tijd nam om Exterioo te beoordelen.

Het doet ons plezier dat je goed geholpen bent door onze adviseurs. Daar doen we het voor. Fijn dat onze showroom en producten ook in de smaak vielen!

Graag verwelkomen we je opnieuw.

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Good quality and professional advice…

Good quality and professional advice and welcome from team in Zaventem

March 17, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Thierry,
Thank you for sharing your feedback.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

We look forward to hearing from you again.
All the best,

Caroline

Rated 5 out of 5 stars

Lighted + balkonset

Goede begeleiding in de showroom

March 15, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dag Bruno,
Wat leuk dat je de tijd nam om ons te beoordelen.

Leuk om te lezen dat een van onze adviseurs je zo goed heeft kunnen begeleiden.
Veel plezier met de aankoop.

Graag tot een volgende keer!

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Very friendly and attentive service

Very friendly and attentive service. Good knowledge of product range and materials and attractive prices.

March 12, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Cornelius,
Thanks for the thumbs up 👍

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

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