Exterioo Tuinmeubelen/Mobilier de jardin Reviews 

30,927
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Visited several shops from Exterioo and the experience was consistently positive. Professional, informed, patient and willing to advise for the many questions brought up. The offer and selling process... See more

Company replied

Rated 5 out of 5 stars

We were looking for a parasol which met our needs. The sales person was friendly and knew his products. The professionalism was appreciated. Clear & concise explanations as well as a demonstration... See more

Company replied

Rated 5 out of 5 stars

Unieke klantenbeleving, jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job. Keep up the goo... See more

Company replied

Rated 5 out of 5 stars

We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the suppo... See more

Company replied

Company details

  1. Outdoor Furniture Store
  2. Furniture Store
  3. Garden Furniture Shop

About Exterioo Tuinmeubelen/Mobilier de jardin

Written by the company

Halloo, wij zijn Exterioo Tuinmeubelen!

Wij bieden je de ruimste keuze aan buitengewone collecties en inspireren je om écht te genieten van het buitenleven. Met maar liefst 28 showrooms in België, 5 in Nederland en een webshop zijn we bij Exterioo meer dan enthousiast om je buiten te ontvangen.

Een complete beleving

Als tuinmeubelspecialist willen we iedereen inspireren om buiten te genieten, alleen, met je gezin of samen met vrienden en familie. We dompelen je onder in een totaalbeleving en geven je tuin, terras of balkon die Exterioo-toets die jouw buitengenot naar een hoger niveau tilt. Dat doen we in de eerste plaats met onze tuinmeubelcollecties, maar ook door je ervaring in de showroom, in onze webshop en op onze inspiratiekanalen.

Je kan bij Exterioo terecht voor beleving, service, advies en inspiratie. Kortom, voor alles om van je tuin of terras een plek te maken vol dromen en herinneringen.

Exterioo: hoe buiten, hoe beter

Written by the company

Buiten genieten is van onschatbare waarde. Je leeft er buitengewoon. Mooie momenten beleef je er intenser. Buiten heeft geen sluitingstijd. Je bent er welkom op elk moment van de dag. Ga voor onvergetelijke buitenmomenten vol geluk.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.7

All reviews

(30,927)

3,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Leuke ervaring in de showroom in…

Leuke ervaring in de showroom in Merksem. Prijs en kwaliteit is top!

March 24, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Amine,
Leuk dat je de tijd nam een berichtje achter te laten.

Het verheugt ons te horen dat u onze prijs-kwaliteitverhouding als top heeft ervaren. Ons team streeft ernaar om elke klant te voorzien van hoogwaardig tuinmeubilair dat past bij hun budget en verwachtingen. Uw feedback is een bevestiging dat we onze belofte van kwaliteit en service waarmaken.

Zien we je gauw weer?

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Edmond,
Thanks for the thumbs up 👍

It is delightful to hear that you found our store service to be excellent. Our team strives to provide personalized advice and assistance, ensuring our customers find the perfect garden furniture for their outdoor spaces. Your satisfaction is a testament to our commitment to combining quality products with exceptional service.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Service impeccable

Service impeccable

March 21, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher Marc,
Merci pour votre retour très positif.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Personnel aimable

Personnel aimable et disponible

March 21, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Claudine,
Merci pour ce témoignage sympathique.

Nous sommes heureux que vous ayez apprécié la qualité de l'accueil qui vous a été réservé.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Kevin,
Thanks for the thumbs up 👍

We're thrilled to hear that your shopping experience was both quick and easy! Our team strives to provide efficient service and a seamless process, from browsing our extensive selection of garden furniture to checking out. It's wonderful to know that we were able to meet your expectations.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Lovely in store experience and ability…

Lovely in store experience and ability to see and sit on all furniture. Great service from store staff and order process was easy and well advised. Lovely selection of goods!

March 2, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Kerry,
Thanks for the thumbs up 👍

It's wonderful to hear that you had a positive in-store experience and were able to comfortably explore our diverse selection of garden furniture. We're delighted that our team members provided you with great service and facilitated an easy order process, reflecting our commitment to expertise and customer care.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Very good client service

Very knowledge staff members. Good language knowledge. If you are not French speaker, you still will be served with excellency.

February 23, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Zane,
Thanks for the thumbs up 👍

We're thrilled to hear that you found our customer service to be exceptional and that our team's expertise and language skills met your needs. It's our aim to provide a welcoming environment for all our guests, regardless of their preferred language. Your positive feedback is a testament to our team's dedication to service and knowledge in the field of garden furniture.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Benjamin was very helpful

Benjamin was very helpful! What a great experience.

February 17, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Dana,
Thanks for sharing your positive feedback with us.

We're thrilled to hear that Benjamin provided you with excellent service, reflecting our commitment to expert advice and assistance in our showrooms and online. It's gratifying to know that our efforts to deliver a great experience are appreciated by our guests.

All the best,

Caroline

Rated 5 out of 5 stars

Top service

Top
Service

January 31, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher client,
Mille mercis pour cet excellent retour.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Top team in Exterioo Kuurne

Top team in Exterioo Kuurne. Ik werd uitmuntend bediend door o.a. SHARON.

January 31, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste François,
Wat leuk dat je de tijd nam om ons te beoordelen.

We zijn verheugd te horen dat u een uitstekende service heeft ervaren bij ons teamlid Sharon. Onze medewerkers streven ernaar om iedereen de beste hulp en advies te bieden, of het nu in onze showrooms is of via andere kanalen. Uw waardering bevestigt dat wij onze belofte van kwaliteit en service waarmaken.

Graag tot een volgende keer!
Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

In Lochristie top

January 20, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste,
Wat leuk dat je de tijd nam om ons te beoordelen.

Wat fijn om te horen dat alles perfect verlopen is en dat je zo tevreden bent over Exterioo.

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Top service

Zeer gedienstig

January 21, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Rudi,
Wat leuk dat je de tijd nam om ons te beoordelen.

Het doet ons plezier dat je goed geholpen bent door onze adviseurs. We geven het compliment zeker door.

Graag tot een volgende keer!

Hartelijke groeten,

Caroline

Rated 5 out of 5 stars

Everything was perfect

January 19, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Hi Hakan,
Thanks for the thumbs up 👍

We are delighted to have provided you with an excellent experience here at Exterioo.

It would be a pleasure to have you return on a future occasion.
All the best,

Caroline

Rated 5 out of 5 stars

Beau magasin

January 9, 2024
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher Pascal,
Merci pour votre retour très positif.

Nous sommes ravis que vous ayez apprécié notre magasin.
Nous espérons que vous y avez trouvé votre bonheur.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Super service

December 13, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Beste Giel,
Wat leuk dat je de tijd nam om ons te beoordelen.

Het doet ons plezier dat je goed geholpen bent door onze adviseurs. We geven het compliment zeker door.

Prettige kerstdagen,

Caroline

Rated 5 out of 5 stars
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Cher Bruno,
Merci pour votre retour très positif.

Nous sommes ravis d'apprendre que notre équipe a pu vous fournir des informations utiles et que le contact a été apprécié. Notre objectif est toujours d'offrir un service clientèle de qualité, disponible pour répondre à toutes les questions, que ce soit dans nos showrooms ou en ligne.

Au plaisir de vous servir à nouveau,

Rated 5 out of 5 stars

Excellent service !

November 21, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Chère Savina,
Merci pour ce témoignage sympathique.

Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.

Au plaisir de vous servir à nouveau,

Caroline

Rated 5 out of 5 stars

Very good quality

Very good quality products and support

November 20, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Keila,

We're delighted to hear that you were satisfied with the superior quality of our products and the support provided. Our commitment to offering well-crafted garden furniture and ensuring a positive customer experience is something we take great pride in. Your appreciation for our efforts is truly valued and we're glad that our team's expertise met your expectations.

Best regards,

Rated 5 out of 5 stars

Fast issue resolution

I had issue with online shopping and have sent an email. The answer came fast with a resolution and i am waiting for the delivery.
🙂

November 10, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Emilia,
Thanks for sharing your positive feedback with us.

We are delighted to have provided you with a seamless and professional experience here at Exterioo.

All the best,

Rated 4 out of 5 stars

I enjoyed walking through the showroom…

I enjoyed walking through the showroom and although I was in there for at least 20 minutes, no one greeted me or asked if i needed anything.

October 28, 2023
Exterioo Tuinmeubelen/Mobilier de jardin logo

Reply from Exterioo Tuinmeubelen/Mobilier de jardin

Dear Bethany,
Thank you for taking the time to share your experience at our showroom.

We are glad to hear that you enjoyed walking through our showroom and exploring our wide range of garden furniture. Our aim is to provide an inspiring and comfortable environment for our customers to find the perfect outdoor furniture for their needs.

However, we apologize for not meeting your expectations in terms of customer service during your visit. Our team members should have been more attentive and proactive in offering assistance. We will address this issue with our staff to ensure that all our customers receive the attention and support they deserve while visiting our showroom.

We hope to have the opportunity to welcome you back and provide you with an improved experience.
Kind regards,

Caroline

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