Visited several shops from Exterioo and the experience was consistently positive. Professional, informed, patient and willing to advise for the many questions brought up. The offer and selling process... See more
Company replied
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See what reviewers are saying
We were looking for a parasol which met our needs. The sales person was friendly and knew his products. The professionalism was appreciated. Clear & concise explanations as well as a demonstration... See more
Company replied
Unieke klantenbeleving, jullie verkoper in de winkel, dhr. Andrew, heeft ons een klantgericht en professioneel advies bezorgd. De beleving was super, he did a great and good job. Keep up the goo... See more
Company replied
We went to check out parasols at the zavantem store and we got all the support needed to understand the best fit for our garden.We went in with some rough ideas and got it fully refined when the suppo... See more
Company replied
Company details
About Exterioo Tuinmeubelen/Mobilier de jardin
Written by the company
Halloo, wij zijn Exterioo Tuinmeubelen!
Wij bieden je de ruimste keuze aan buitengewone collecties en inspireren je om écht te genieten van het buitenleven. Met maar liefst 28 showrooms in België, 5 in Nederland en een webshop zijn we bij Exterioo meer dan enthousiast om je buiten te ontvangen.
Een complete beleving
Als tuinmeubelspecialist willen we iedereen inspireren om buiten te genieten, alleen, met je gezin of samen met vrienden en familie. We dompelen je onder in een totaalbeleving en geven je tuin, terras of balkon die Exterioo-toets die jouw buitengenot naar een hoger niveau tilt. Dat doen we in de eerste plaats met onze tuinmeubelcollecties, maar ook door je ervaring in de showroom, in onze webshop en op onze inspiratiekanalen.Je kan bij Exterioo terecht voor beleving, service, advies en inspiratie. Kortom, voor alles om van je tuin of terras een plek te maken vol dromen en herinneringen.
Exterioo: hoe buiten, hoe beter
Written by the company
- Buiten genieten is van onschatbare waarde. Je leeft er buitengewoon. Mooie momenten beleef je er intenser. Buiten heeft geen sluitingstijd. Je bent er welkom op elk moment van de dag. Ga voor onvergetelijke buitenmomenten vol geluk.
Contact info
4.7
Excellent
31K reviews
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sympathieke bediening en to the point .
October 20, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Beste Guy,
Wat leuk dat je de tijd nam om ons te beoordelen.
Wat leuk dat je onze adviseurs zo in het zonnetje zet!
Hartelijke groeten,
Service impeccable
October 9, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher Hôte,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez été très satisfaits du professionnalisme de notre équipe suite à votre expérience chez nous.
Au plaisir de vous servir à nouveau,
Caroline
Prompt service and clear explanation
September 30, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Hi there,
Thanks for the thumbs up 👍
We are delighted to have provided you with a seamless and professional experience here at Exterioo.
It would be a pleasure to serve you again on a future occasion.
All the best,
Caroline
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Dag Ivan,
Fijn dat je de tijd nam om ons te beoordelen.
Fantastisch dat je zo tevreden met ons bent en dat we je konden helpen bij het vinden van een parasolhoes! :-)
Graag tot een volgende keer!
Hartelijke groeten,
Caroline
Très bon contact
September 19, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.
Au plaisir de vous servir à nouveau,
Caroline
Excellent conseil de Thomas !
September 16, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et tout particulièrement celle des conseils que vous avez reçus chez nous.
Au plaisir de vous servir à nouveau,
Easy to choose
Easy to choose, good description of the items on the web site. Nice to chose the delivery date. Thank you
September 8, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Hi Benoit,
Thanks for the thumbs up 👍
We are glad to hear that you found our website easy to navigate and appreciated the detailed descriptions of our items. It's great to know that our flexible delivery date option was helpful for you as well.
We always strive to provide our customers with a seamless shopping experience, and your feedback is valuable in helping us maintain and improve our services. Thank you for choosing us for your garden furniture needs.
It would be a pleasure to have you return on a future occasion.
All the best,
de service was heel professioneel en…
de service was heel professioneel en doelgericht
to the point
ze wist wat we wlden
September 6, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Beste Johan,
Wat leuk dat je de tijd nam om ons te beoordelen.
Het doet ons plezier dat je goed geholpen bent door onze adviseurs. We geven het compliment zeker door.
Graag tot een volgende keer!
Hartelijke groeten,
Caroline
Super service
September 5, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Beste Olivier,
Wat leuk dat je de tijd nam om ons te beoordelen.
Het doet ons plezier dat je goed geholpen bent door onze adviseurs. We geven het compliment zeker door.
Graag tot een volgende keer!
Hartelijke groeten,
Caroline
Simple et efficace
September 2, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.
Au plaisir de vous servir à nouveau,
Caroline
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et la rapidité de notre traitement.
Au plaisir de vous servir à nouveau,
Caroline
Very bad customer support on bad product
We purchased an outdoor table with white glass surface a couple of years ago. Since a year we experienced white paint falling of from the table. This seemed to be a known problem with that model and hence the reason of Exterioo not selling that model anymore.
We requested support in replace or purchase another table (of course with the necessary reductions) but Exterioo doesn't want to help us in any way, out of warranty is not there problem anymore.
So totally not happy with their support totally not customer friendly.
July 1, 2023
Unprompted review
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Hello
Thank you for your message.
I'm sorry to read that you had some problems with your table. Sadly I am not able to extract any data from your review, so I can not look into your file.
If you would be willing to re-open this case, you can sent us a new e-mail with 'Trustpilot Review' in the subject. Warranty is always a tough subject to discuss, but I am willing to look into it again to see if we can help you further in any way.
Thank you again for your message.
Kind regards,
Benno
Excellent customer service
The sales consultant was very helpful and competent and gave us excellent advice.
August 14, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Hi Atanas,
Thanks for the thumbs up 👍
We are delighted to hear that our sales consultant was able to provide you with excellent advice and assistance. Our team of experts is always ready to help our customers with their garden furniture needs, ensuring they find the perfect items to suit their taste and style.
We look forward to welcoming you back to our store in the future. Kind regards,
Caroline
Recommended
The personell was very friendly and helpful, huge range of products to choose from.
August 4, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Hi Mihai,
Thanks for the thumbs up 👍
Our team is dedicated to providing the best possible service and a wide range of high-quality garden furniture for every taste and budget.
However, we noticed that your review did not provide any specific details about your experience. If you have any concerns or suggestions for improvement, please do not hesitate to reach out to our customer service team. We are available 7 days a week from 9 am to 10 pm to assist you with any questions or concerns.
We look forward to welcoming you back in the future.
Best regards,
Caroline
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Dear Isabela,
Thanks for sharing your positive feedback with us.
We are delighted to have provided you with a seamless and professional experience here at Exterioo.
All the best,
Caroline
Delivery on time
July 7, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Dear Barbara,
Thank you for taking the time to share your experience with us.
We are thrilled to hear that you appreciated our on-time delivery service. Our team here at Exterioo work diligently to ensure that our customers receive their orders promptly, and it's always rewarding to know that our efforts are making a positive impact.
We look forward to serving you again in the future.
Best regards,
Caroline
show-room attractif
show-room attractif, facile d'accès.
personnel disponible et non envahissant
July 23, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Chère Françoise,
Merci pour ce témoignage sympathique.
Nous sommes ravis que vous ayez apprécié la qualité de notre accueil ainsi que le professionnalisme de notre personnel.
Merci d'avoir mis en avant votre expérience dans notre show-room.
Au plaisir de vous servir à nouveau,
Caroline
Service impeccable
July 25, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Mille mercis pour cet excellent retour.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.
Au plaisir de vous servir à nouveau,
Caroline
Service en magasin impeccable
July 19, 2023
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Cher client,
Merci pour votre retour très positif.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et tout particulièrement celle de l'accueil qui vous a été réservé.
Nous transmettons vos compliments à l'équipe.
Au plaisir de vous servir à nouveau,
Caroline
Reply from Exterioo Tuinmeubelen/Mobilier de jardin
Chère Netta,
Merci pour ce témoignage sympathique.
Nous sommes ravis que vous ayez apprécié la qualité de nos services et espérons que vous profiterez au mieux de vos achats.
Au plaisir de vous servir à nouveau,
Caroline
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