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Extractor Fan World Reviews 

3,664
•
TrustScore 5 out of 5

4.8

Electrical Wholesaler
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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff who provide great advice and quick assistance. Many people are impressed with the product quality, noting that items are powerful, quiet, and efficient. Reviewers frequently mention the competitive pricing and the prompt, reliable delivery service, often arriving next day and well-packaged, making the overall purchasing experience smooth. However, some customers encountered issues with products arriving faulty or becoming damaged after a period of use. Additionally, a few people experienced minor delivery hiccups, such as items being left unattended or initial damage during transit, though these were often swiftly resolved by the company's responsive support.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Customers consistently note positive experiences with the product, praising its good price, quality, and... See more

Service

Customers had positive experiences with service, often highlighting quick and responsive customer support,... See more

Price

Users describe positive interactions with price, consistently finding products to be good value and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exlent customer services, he's very helpful with product advice and\nHelp you find the right product you need Good pricing. Prompt delivery within good packaging. Used the company about 6 times... See more

Company replied

Rated 5 out of 5 stars

Great service from Extractor fan world. Kept informed along the way. They answered a few technical questions for me. Product itself from Envirovent is top notch - super quiet and very powerful. High... See more

Company replied

Rated 5 out of 5 stars

Very helpful pre-sale advice over phone and email. They use the best delivery firm with 1hr timed delivery slot and email updates. Post sale advice and returns just as helpful and easy. Refund q... See more

Company replied

Rated 5 out of 5 stars

Quick service. The fan is amazingly quiet! Not fully installed yet, but hopeful that it will extract moist air effectively. Dislike the converter kit. Spoils the overall appearance of the Torn... See more

Company replied

Company details

  1. Electrical Wholesaler
  2. Electrical Supply Store

About Extractor Fan World

Written by the company

Welcome to the official Trustpilot profile for Extractor Fan World

At Extractorfanworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.

We have over 37 years of experience in supplying extractor fans and accessories to both trade and end-user customers.

Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.

We know how fans are installed, we know how fans are purchased, we know how confusing all the technology and terminology is and we know what questions you’re likely to be thinking of!

Check out our Best sellers

Contact our Customer service

Featured Categories

Bathroom Fans Inline Duct Fans Kitchen Fans Continuous Running Fans Ducting & Accessories Ventilation Systems

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,664)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The people at this company are without doubt the best…

The people at this company are without doubt the very best in the business or any company I have had to deal with.
A special thanks to Matt who spent time talking about what would be the best types of things I would need, nothing was too much trouble for him,and never once did he try to end the phone call from me until I was positive I had everything and all the information required.
Josh from sales was super helpful even phoning the supplier for lead times for the grille then phoned me back with an answer.
I don't ever write reviews but this company definitely deserves recognition.
This is the third time using this company and wouldn't think about going anywhere else.
Keep up the brilliant work.

May 16, 2025
Unprompted review
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Reply from Extractor Fan World

Thank you, Trevor! We very much appreciate your review - I will pass your kind words on to Josh.
All the best - Matt

Rated 5 out of 5 stars

Great service

They did what they said would do and kept me up to speed along the way.

May 11, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks John

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery,
And good tracking on parcel
Excellent service

May 8, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Philip!

Rated 5 out of 5 stars

1st Class Service

Cheapest supplier I could find. Had the fans I needed in stock & arrived next day. 1st class service will deffo use again, as an electrician you can’t beat it.

May 8, 2025
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Reply from Extractor Fan World

Thanks AmpUp Electrical!!!

Rated 5 out of 5 stars

Highly Recommend this company

The item (Tornado ST100DMEVHT) arrived promptly.

I found the choice of fans on the market baffling so thought it best to buy from a company which specialises in them.

I liked their website, with a clear analysis of which fan is most suitable for your needs. I also found the video really helpful.

Highly recommend this company.

February 20, 2025
Extractor Fan World logo

Reply from Extractor Fan World

Thanks Sandra! We are really pleased to hear that our helpful guides, articles and videos have helped you make your decision easy! Good choice of fan too!

Rated 5 out of 5 stars

Well packaged

Well packaged. Exactly as described. Delivered quickly. Spot on

May 7, 2025
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Reply from Extractor Fan World

Thanks Mr. E!

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