Extra Direct Reviews 24

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent 5 Stars, As a CBD business we had struggled to open a new business account, Wes opened us an account within days no sweat Recommended!

Company replied

Rated 5 out of 5 stars

Dealing with Wes, was professional, quick and very simple. Account opened and everyone is happy! Well recommended

Company replied

Rated 5 out of 5 stars

At the end of our first year of operation, we really needed a business bank account. We were refused by the main UK High Street Banks (for complicated reasons). Extra Direct were able to get an agreem... See more

Rated 5 out of 5 stars

Extra direct has the best customer service I’ve ever experienced from any company. I struggled finding a business bank account over 10+ applications were rejected and i was contemplating whether to us... See more

Company replied

Company details

  1. Bank

Information provided by various external sources

We are specialist Banking Intermediary and specialise in opening business accounts for anyone who struggles to do this themselves. We can open business accounts for all non UK residents, those with adverse credit and anyone who has a restricted or high risk businesses. We have numerous banking partners and providers who will accept a much wider range of businesses which mainstream banks will often decline. Whilst many of our partners are freely available to apply directly yourself, our specialist service is here to help find the best business account available for you and your business, PLUS we will help support your application to ensure it has a significantly greater chance of being fully opened. For details about how we can help you open a new business account, please contact us at https://extradirect.co.uk/


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks so much for your help

Thanks so much for your help, we tried several times to open a business account direct but kept failing as we don’t live in the Uk, but you guys were able to not only get an account but we didn’t even have to travel there, so really appreciateyour help and would 100% recommend.

October 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service, would definately recommend

Great Service , would definitely recommend. All correspondence was received and dealt with promptly and professionally. We are satisfied with the service provided, staff was extremely helpful and attentive throughout the whole process.

October 8, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Extra Direct

Fantastic Service from Extra Direct. Just what I have been looking for. Gianni did exactly what he said and gave me all the information I needed. Got my bank account set up in a speedy manor and kept me informed all the way through. Would highly recommend. Keep up the good work.

October 8, 2018
Unprompted review
Rated 1 out of 5 stars

Quite possibly the worst service I HAVE …

Quite possibly the worst service I HAVE EVER experienced. The company they use is a free online service think of the ocean and what comes in at night that’s the company to search if you need a business account look for yourself you can get set up in 5 minutes FOR FREE not for £195 They offer a free service for an extremely high price. They also do not disclose the name of any of the banks they use as they are all FREE SERVICES.

It is also worth mentioning you are unable to leave a negative review as trust pilot do all they can to force you to change factual information as apparently it’s defamotory even though true.

August 1, 2017
Unprompted review
Extra Direct logo

Reply from Extra Direct

Thanks for your comments, however we never promise a high street account (you can do that yourself unless you have credit issues), all our charges are clearly stated upfront and we are a business not a charity, so if you come to us for help, then unless you are a charity, we will charge for our time and expertise.

So whilst we are very sorry you were unhappy with our service you did get a business account, so we did exactly what we had been instructed to do, which we were delighted to hear that you subsequently used for your business transactions.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look