Eyecandys Reviews 

477
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Normal and I got my contacts like expected. I have astigmatism so it took longer to make but they send emails updating me. I highly recommend the yearly ones. I have dark eyes but the ones I got made... See more

Company replied

Rated 5 out of 5 stars

I use to wear colored contacts in high school (100 years ago) and was so excited when a co worker told me that she purchased from eye candy’s website WITH her prescription. I was a little skeptical i... See more

Company replied

Rated 5 out of 5 stars

The contacts I ordered (Acuvue Define Moist - Vivid Choco) are absolutely stunning. Despite the fact that I had an international order, the shipping was faster than expected and everything came in per... See more

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Rated 5 out of 5 stars

I own about 7 pairs of brown color contacts from 3 different companies. The ones I got here are by far my favorite. I think they reason is the colors they use mimics natural eye color. Our eye colors... See more

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3.9

Great

TrustScore 4 out of 5

477 reviews

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3.9

All reviews

(477)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best brown color contacts I've bought

I own about 7 pairs of brown color contacts from 3 different companies. The ones I got here are by far my favorite. I think they reason is the colors they use mimics natural eye color. Our eye colors changes depending on our mood, the angle of the light, the color clothing we are wearing, etc. These were very comfortable to wear for 6-8 hours.

October 28, 2022
Unprompted review
Rated 4 out of 5 stars

my first contact lenses

this is my first time that i use cont lenses, and i really love them, so easy to put on, so beauty color and they looks so natural! you have to try it!!!!!

October 27, 2022
Unprompted review
Rated 4 out of 5 stars

Contact Lenses from Korea via EyeCandys.com

EyeCandys.com is a Korean based contact lens retailer that carries clear, colored and costume lenses. They offer monthly, quarterly and yearly disposable contact lenses.

I have astigmatism in both eyes and my right eye is getting pretty weak. So I was excited to find Neo Vision toric lenses on EyeCandys.com this spring (05/2022). I got tons of compliments when I wore Neo “Cosmo Blue,” a vivid medium blue (not dark teal, like I expected). I also ordered Neo “Cosmo Green,” but it’s so sheer that it’s barely noticeable on my dark brown eyes. Cosmo Green just made my eyes look swampy.

Now, I had to wait two weeks for them to make toric lenses for my level of astigmatism and shipping took another two weeks. They usually let you know when the package is in California, US. Tracking information may (or may not) update from that point.

May 5, 2022
Unprompted review
Eyecandys logo

Reply from Eyecandys

Hi Vernae, thank you so much for taking the time to share your experience with EyeCandys! We're thrilled to hear that you received so many compliments on the Neo Cosmo Blue lenses—they really do make a bold statement! We're sorry to hear the Cosmo Green didn’t show up well on your eyes—lens color payoff can vary depending on natural eye color. We also appreciate your patience with the custom toric lens processing and shipping timeline. If there's ever anything we can assist with or help you find a better match, feel free to reach out anytime.

—EyeCandys Team

Rated 5 out of 5 stars

Pink Label Shade Violet

I have worn the Pink Label Shade Violet and they are everything! They are so comfortable to wear, easy to put in and a breeze to take out. I thought the color of the lens wouldn’t show through because I have dark brown eyes but the color came through. It comes with a instruction pamphlet to show you how to put them in, take them out and how to take care of them. It even comes with a case! All you need is contact solution and you are ready to go!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

A first timer’s experience

First time trying contact lenses and eyes Andy’s came through. I ordered the GOAT package with 5 different colors and have already found a favorite. I’ll definitely be ordering again! Super Comfortable and beautiful lenses.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Eye candies was excellent service

Eye candies was excellent service and delivery was good! The contact lenses were great quality and so comfortable to wear all day and I love the assortment of different shades! My contact lenses were prescription and were bang on maybe even better than my prescription eyeglasses!

August 20, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible Toric colour lenses

The good reviews on their site convinced me to get their Toric coloured lenses. When I wore it, my vision is blur. Nothing close to normal Toric lenses that I’m wearing. Furthermore, my right eye got infected and was sore for a few days. I tried to write a bad review on their site but it was never approved (this is why they only get good reviews). So I wasted almost $100 in my own currency for their poor quality lenses.

July 16, 2022
Unprompted review
Rated 5 out of 5 stars

30 day guarantee

I ordered some coloured toric lenses form eyecandys and couldn't see out of the left contact, when I messaged the customer service helpline they were super helpful and quick with their responses. They honoured their 30 day guarantee and I'm completely satisfied with the customer experience and product, thanks Jessica!

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

I received a damaged contact and did…

I received a damaged contact and did not realize until I opened the container. Because I have been using eyecandy's for several years and know it couldn't have been mishandling on my part, I requested a replacement by e-mail. I received a response the same day, was able to demonstrate the damaged through photos, and they mailed me a replacement the very next day. The process was very painless and exactly why I continue to use eyecandy's. They're the most trustworthy circle lens company that doesn't require prescription uploading IMO. Thanks Sheila!

May 9, 2022
Unprompted review
Rated 1 out of 5 stars

I highly advise to not buy lenses from…

I highly advise to not buy lenses from this site. So first they claim to have free shipping if u order over a certain amount. I added lenses to my order just to get the free shipping. Come to find out I was charged 50 dollars for shipping. When I emailed about it I was told u only get free shipping if u order from same warehouse. Except there's no way for u to know what warehouse ur ordering from. When I asked about this they ignored me. I ordered 3 lenses total. Received tracking for one. It arrived in 3 weeks. I inquired where my other two were. I didn't receive tracking for those. They sent me a bonus tracking from a no name carrier that made absolutely no sense. It was out for delivery one day. Then the next picked up by carrier. And the last thing it said was cleared customs. There was no updates ever since it cleared customs and still has not been (3months later) I emailed again asking them to explain the tracking to me and where was my order. No response. At this point I'm filing a claim with PayPal. I don't want anybody else to experience what I did. This site is sketchy at best. Customer service useless. And the free shipping is a hoax. You will be charged fifty dollars for shipping because they will tell u it shipped from different warehouses. And u won't know if it's true or not because there's no way you can know. I highly suggest shopping elsewhere for lenses.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

The best color contacts site!

The best color contacts site! The shipping was super fast from KR to AUS, and the quality of the lenses (Hey Mish Blue + Brown) is absolutely perfect - incredibly comfortable, great color, no dryness. While I haven't personally needed customer service, it seems the EyeCandys support team is very responsive and active! Kudos :)

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service!

Great customer service!
I ordered contacts last year and had no problem with them. This year, however, was different. The left eye for one of the pairs I ordered was blurry, despite having the same prescription (and I am still currently using the old ones until it expires next month) so the cause for the blurriness wasn't a change in prescription. Anyway, reached out to customer support and I was genuinely surprised that they offered to send a replacement pair for the defective contacts. The exchange took a few days but in the end I am very satisfied with how they handled it. Thank you again Jessica!

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE shopping with…

I absolutely LOVE shopping with EyeCandys!!! They are my go to website for contacts! They have great prices, they always have the newest and cutest lenses in stock, lots of variety and the shipping is low priced and FAST! This last purchase I made from EyeCandys was my 3rd or 4th purchase and there will definitely be more in the future!

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

I just love those contacts

I just love those contacts, it took awhile to arrive but they are perfect, not expensive at all. Great quality and i can even see better with my astigmatism!
Now i know where to go to get beautiful and different eyes 👀
I strongly recommend!

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

False advertising and non-responsive…

False advertising and non-responsive customer service. The package took 5 weeks to arrive when they said it would arrive in 10-15 business days.

March 3, 2022
Unprompted review
Eyecandys logo

Reply from Eyecandys

Hi Dear, First we would like to apologize for this experience. Upon checking, your order was already delivered last March 2. Please understand that the preferred shipping option you chose is via K-Packet which takes 10-25 working days at max. Deliveries can take longer as shipping products are being sent out from our warehouse in Asia.

If you need further assistance, please don't hesitate to e-mail us at hello@eyecandys.com.

Rated 5 out of 5 stars

I really like violet color contacts I…

I really like violet color contacts I purchased at Eyecandys. They are a beautiful shade of violet. I like the great selection of colors that Eyecandys has. They have color contacts available in prescription also, which is great because I wear prescription contacts.

March 2, 2022
Unprompted review

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