Eyecare Shop Reviews 

2,301
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive promptly, and items are always securely packaged for safe transit. People also find the online platform very straightforward to navigate when searching for required medical items. Shoppers note that placing orders is a completely seamless process featuring fast response times. Consumers appreciate the competitive pricing and the comprehensive selection of goods available for purchase. Buyers consistently note that shipping processes run smoothly, ensuring exceptionally fast delivery times without trouble. Many individuals state they will definitely continue using this reliable service for future needs.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting prompt arrival times and competitive... See more

Service

Consumers find service to be exceptionally positive, praising the fast, prompt, and efficient delivery times.... See more

Order

Reviewers highlight positive aspects of the order experience, frequently praising the ease of finding and... See more

Product

Customers consistently note positive experiences with product, highlighting excellent items offered at... See more

Price

Reviewers express high satisfaction and appreciation regarding the pricing. Consumers consistently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't fault the service. Ordering on line is quick and easy with a great range of quality products available at reasonable prices. Their minimum order (£25) for free postage is good and they have qua... See more

Company replied

Rated 5 out of 5 stars

I've been happily using Eyecare Shop for a while now and would definitely recommend them. Their customer service is excellent. A recent order had an issue with the wrong item being sent. They recti... See more

Rated 5 out of 5 stars

The description of the drops was accurate and having an expiry date was very useful. Although the website was not the best and delivery info a little confusing the service was excellent. The order was... See more

Rated 5 out of 5 stars

This is not my first time ordering from here, and it surely won’t be the last. My items arrived early, which is very important for someone with keratoconus, especially when life gets busy. Not only di... See more


Company details

  1. Eye Care Center

Information provided by various external sources

Online retailer of eyecare products


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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4.9

All reviews

(2,301)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

If it’s advertised as £8.95 a bottle…

Oté Clean - If it’s advertised as £8.95 a bottle how come the price for the triple pack ( multiple purchase so a discounted price?) is £34.35?

March 26, 2026
Unprompted review
Eyecare Shop logo

Reply from Eyecare Shop

We don't have a record of you as a customer - you appear to have reviewed us without any invite. We therefore can't answer your query, as we don't know which product you are referring to. Please could you email us with a link to the product in question and we will be happy to respond directly to you.

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