Can't fault the service. Ordering on line is quick and easy with a great range of quality products available at reasonable prices. Their minimum order (£25) for free postage is good and they have qua... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've been happily using Eyecare Shop for a while now and would definitely recommend them. Their customer service is excellent. A recent order had an issue with the wrong item being sent. They recti... See more
The description of the drops was accurate and having an expiry date was very useful. Although the website was not the best and delivery info a little confusing the service was excellent. The order was... See more
This is not my first time ordering from here, and it surely won’t be the last. My items arrived early, which is very important for someone with keratoconus, especially when life gets busy. Not only di... See more
Company details
Information provided by various external sources
Online retailer of eyecare products
Contact info
Unit 48 Longshot Lane, RG12 1RL, Bracknell
- 01753 318 000
- hello@eyecare-shop.co.uk
- eyecare-shop.co.uk
4.9
Excellent
2K reviews
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Quick delivery and quality product.
September 13, 2025
A comprehensive selection of eye care…
A comprehensive selection of eye care products at a very competitive price with prompt delivery.
September 12, 2025
Excellent service from ordering to…
Excellent service from ordering to delivery. Informed throughout all steps of the process.
The product is good quality and exactly what I required.....robust, sleek and primarily slimline to fit in my small handbag.
Highly recommend
September 10, 2025
Excellent product. Excellent service
This is the second time I’ve used this company. Their site is really easy to use. Produces are packaged well took 4/5 days from order to delivery. Will certainly order again from them.
August 24, 2025
Very prompt reply to my email question
Very prompt reply to my email question, very easy to order from the website, very quick delivery. A pleasure to buy from you.
August 27, 2025
Delivered the order quickly and all was…
Delivered the order quickly and all was fine.
August 20, 2025
Good service... just what I wanted .. a good solid case to give protection to my new and expensive spectacles.
Good service
August 21, 2025
Good order system and delivery
August 7, 2025
Reply from Eyecare Shop
Hello Royal Mail tried to deliver this parcel on the 25th. It was refused by the person in the house as 'customer not known'. Tracking link that we sent to you in the dispatch email verifies this.
We have actually now received the parcelback to us and again it says on the label that the customer was not known at that address
The name that you entered when placing the order is different to yours. Could you please check your order details to see if they are correct. If they are, please call us and we can liaise with Royal Mail to see why it was refused.
Great first time experience
First time using this company and I found them competitive and prompt re delivery. I’ll certainly consider using them again for some of my eye needs.
July 25, 2025
Great to order from
Used this company a few times and am Impressed by how the items ordered have been of good quality, packaged well and delivered quickly.
July 22, 2025
Prompt delivery.
July 11, 2025
Easy and efficient
I have an artificial eye which I sometimes struggle to manage. I have found products from the Eyecare shop that I struggled to find anywhere else.
Ordering was easy and I received my order within a couple of days.
I have no complaints other than the product I ordered, along with postage, was more expensive than I had hoped, but I suppose that's down to it being a product that is not in demand much
July 15, 2025
Great product and super swift service…
Great product and super swift service and delivery
July 14, 2025
A regular customer
I regularly order from you because it is so easy to do and most importantly the products I buy are always in good order and the delivery is very speedy. Thank you
July 12, 2025
Very good service
July 12, 2025
Good service
Find the website easy to navigate. Delivery is appropriately packaged and very quick. Good loyalty scheme which does actually provide a worthwhile discount
July 11, 2025
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