Eye Clinic London Reviews 

303
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, welcoming, and dedicated to providing wonderful and attentive care throughout every single visit. Many people note that the team creates a deeply comfortable and reassuring environment that makes every single patient feel completely relaxed and valued during their appointments. Consumers consistently highlight the exceptional professionalism, warm personal manner, and thorough explanations given by the doctor during all consultations and medical procedures. Reviewers frequently describe truly life-changing results and successful treatments that have greatly improved their vision, giving them immense gratitude and supreme confidence in the quality of care.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their warm, professional, and reassuring... See more

Service

Consumers find service to be positive, highlighting high standards of medical care and expertise. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Hamada and his team are amazing. I had bilateral cross linking surgery done and he made it as painless as possible. The surgery was very successful and the aftercare was great. His team are extreme... See more

Company replied

Rated 5 out of 5 stars

Very welcoming and friendly, keep you updated which is reassuring. Everyone seems to genuinely care about the patients. I was quite nervous but the actual procedure was quick and painless and im so gl... See more

Company replied

Rated 5 out of 5 stars

My whole experience from seeing Dr Hamada fot the first time having my consultation to him doing my cataract and lenses surgery was so professional.Dr Hamada was very informative professional and char... See more

Company replied

Rated 5 out of 5 stars

Amazing care and such obvious commitment from Dr Hamada and his team. For me this is life changing surgery after a lifetime of extreme short sightedness. I would totally recommend Dr Hamada. You will... See more

Company replied


Company details

  1. Eye Care Center

Information provided by various external sources

New, innovative, safe and evidence-based approach to the management of wide range of eye diseases in adults and children based in London and Sussex


Contact info

5.0

Excellent

TrustScore 5 out of 5

303 reviews

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5.0

All reviews

(303)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dr Hamada and his team were great

Dr Hamada and his team were great, very professional, attentive and helpful. I definitely felt like I am in good hands. Dr Hamada was very careful and took the time to explain things from beginning to end. Communication with Joanna was great and very timely. Overall great experience, and definitely recommend.

March 16, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Dobromir,

Thank you so much for your 5 star review, recommendation, and kind words about the team.

We're pleased to hear you've had a great experience with us.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Staff are really friendly and helpful

Staff are really friendly and helpful. I did shop around at various clinics and found this to be the best one and best value for money. The clinic is in a nice central location and the service is impeccable

March 16, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Nadia,

Thank you very much for your 5 star review and kind words.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Really thorough and professional…

Really thorough and professional consultation. Felt very cared for, not rushed, no conveyor like and reassured.

March 13, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Linda,

Thank you for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Mr Hamada is fantastic

Mr Hamada is fantastic. He is very compassionate and his expertise are outstanding!

March 9, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Baljit,

Thank you very much for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

All the staff were very friendly and…

All the staff were very friendly and professional and explained what was going to be done and when. The explained about the drops were explained very well so when I got home I could manage. The actual procedure was comfortable in a calm environment and soothing musical chosen by the staff because I was too nervous to choose! The music calmed the atmosphere for me!

March 3, 2023
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Reply from Eye Clinic London

Hello Julia,

Thank you so much for your 5 star review.

We are delighted to hear you had a great experience with us.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

cataract operations

Everyone was unfailingly courteous and helpful. I would particularly like to thank Mr Hamada for describing the procedure of the operations as he did it.
25/01/23 08/02/23

Sheila Monk

February 8, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Sheila,

Thank you very much for your 5 star review.

We will pass your kind words over to the team.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Incredible ophthalmologist who actually…

Incredible ophthalmologist who actually gave us a clear diagnosis with the cause of the issue and the best way moving forward. I had been to so many surgeons across London and only after my consultation and IPL at the eye clinic did I feel relief. Thank you!!!

February 21, 2023
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Reply from Eye Clinic London

Hello AP,

Thank you so much for your 5 star review.

It is great to hear you felt such relief after your consultation and IPL with us.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Great service and result

Was hugely impressed with the whole process, from initial enquiry to perfect result. All the staff were helpful and efficient, but special mention to Mr Hamada (of course) for making the whole process smooth and painless, literally. And shout out to Joanna who guided me through the first phone call to completion. Best decision I have ever made.

February 10, 2023
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Hello Bob,

Thank you so much for your 5 star review and kind words about the team.

We are delighted that you have such great results.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Amazing

Amazing, changed my life. Thank you very much.

February 3, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello,

Thank you for your 5 star review.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

so happy I picked this place

I just want to say one thing it’s worth the 3 months wait for an appointment . The staff is so great friendly and efficient. Stephanie Is amazing Joanna is so helpful and Dr Samer is just great he was so kind gave all the time o needed and explained my condition . I really recommend this clinic thank u again guys

January 31, 2023
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Reply from Eye Clinic London

Hello Sarah,

Thank you very much for your 5 star review, kind words about the team, and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

World Class!!

I have been under Mr Hamada's care for several years now and I cannot speak highly enough of his patience and expertise. He communicates in a clear, honest but above all supportive way. Nothing is ever too much trouble either for him or his office manager, Joanna. Brilliant!

January 26, 2023
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Hello Fern

Thank you so much for your 5 star review and kind words about the team.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Excellent care as usual

My son has been going to Mr Hamada for several years now. He had his annual check up this week and as usual, Mr Hamada was excellent. He is so good with my son and very reassuring. Joanna the Practice Manager is always so friendly and very efficient at getting in touch to arrange appointments. Thank you Mr Hamada and Joanna!

January 26, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Becky,

Thank you very much for your 5 star review and kind words about the team.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

I would highly recommend Mr Hamada at…

I would highly recommend Mr Hamada at eye clinic london. All the staff there have been very helpful/professional and I'm happy with the progress of my eye condition.I couldn’t thank mr Hamada and his team enough for helping me with my eye dry condition .

January 17, 2023
Unprompted review
Eye Clinic London logo

Reply from Eye Clinic London

Hello Simone,

Thank you very much for your 5 star review and recommendation.

We are delighted to have helped with your dry eye condition.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

An expert with a different approach

I have been to many expert ophthalmologists across the country, however Mr Hamada is the only one so far who has offered me different treatment options to help settle my dry eye disease. I am still in the beginning of my journey but I’m hopeful my condition continues to improve under his care.

January 11, 2023
Eye Clinic London logo

Reply from Eye Clinic London

Hello Yas,

Thank you so much for your 5 star review.

We look forward to looking after your eyes and treating your dry eye disease.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Eye clinic

I cannot recommend Dr Samer Hamada enough!

December 21, 2022
Eye Clinic London logo

Reply from Eye Clinic London

Hello Gloria,

Thank you very much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Dry Eyes consultantation I was looked after from the minute I…

I was looked after from the minute I entered the clinic until I left. I was listened to and all my concerns were taken seriously about my dry eyes which is refreshing after years of being told ‘it’s just one of these things that happen when you get older’. My eyes are already improved after some treatment and I will be taking up the offer of further IPL treatment which will make a bigger improvement to the condition. I would recommend that anyone who suffers from dry eyes get in touch with the clinic. They will almost certainly be able to help you.

December 12, 2022
Eye Clinic London logo

Reply from Eye Clinic London

Hello,

Thank you so much for your 5 star review and recommendation.

We're so pleased to hear the eyes are already improving and we look forward to welcoming you back for IPL treatment.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

My eyesight was really bad I’m talking…

My eyesight was really bad I’m talking -20 and before my experience I doubted I will be able to do anything about it but eye clinic London really helped me and they have changed my life and I must say the turn around was pretty quick aswell the staff are great the whole vibe in there is amazing …

November 25, 2022
Eye Clinic London logo

Reply from Eye Clinic London

Hello Godfrey,

Thank you very much for your 5 star review.

We're delighted to hear the procedure has changed your life.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

professional and attentive

I've been treated ten days ago, and I had an amazing experience. Dr Hemada has been very professional and attentive. The treatment worked and I'm happy to recommend him and his team.

November 24, 2022
Eye Clinic London logo

Reply from Eye Clinic London

Hello Cristina,

Thank you so much for your 5 star review and recommendation.

Best Wishes,

Eye Clinic London Team

Rated 5 out of 5 stars

Excellent service

Excellent service.

It was a tough decision to travel to UK in order to proceed with my surgery but it was worth it.

Thanks to Mr Hamada, the cross linking was successful and I could not be more proud of choosing him as my doctor.

I am strongly suggest anyone who has keratoconus to book a visit with him.
He is very intelligent, good doctor and most important the way that he treats his patients is excellent.

Thanks for everything

November 11, 2022
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Reply from Eye Clinic London

Hello Stefani,

Thank you very much for your 5 star review, recommendation and kind words about Mr Hamada.

Best Wishes,

Eye Clinic London Team

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